ISO 22301 certification in Thailand

ISO 22301 certification in Thailand at a glance

Availability is one of four areas the Bank of Thailand's payment security notification, SorNorChor. 11/2561, requires of payment system providers, alongside access control, confidentiality and integrity, and security audit; its IT risk notification for financial institutions, FPG. 19/2560, adds IT governance and risk management. Neither names ISO 22301, but a business continuity management system is the structured way to show that critical services can be recovered, and it appeals equally to the aviation, logistics and manufacturing operators the Eastern Economic Corridor promotes. Certification comes from an accredited certification body, and the National Standardization Council's recorded scopes do not include ISO 22301, so verify each body's accreditation. Sterling's Manila office runs the business impact analysis, builds recovery strategies and plans, and prepares exercises and management review evidence for Thai clients, on site where recovery arrangements must be seen, with Effivity and Sterling Academy included in the engagement. Local questions follow.

Who needs ISO 22301 in Thailand, and what happens without it

In Thailand the question rarely comes from a law. It comes from the buyer, the regulator or the partner that wants proof before it signs. These are the organisations that get asked.

• Payment system and payment service providersThe Bank of Thailand's payment security notification includes service availability as one of its four areas.
• Banks and technology suppliers that run critical IT servicesThe IT risk notification covers IT governance, risk management and security controls for financial institutions.
• Logistics and aviation-related operatorsThe corridor's services cluster lists aviation and logistics, where disruption has an immediate customer impact.
• Manufacturers and BPO centres serving overseas customersCustomers ask how a site will keep delivering through disruption.

ISO 22301 requirements in Thailand

Strip away the vocabulary and ISO 22301 requires a company to prove six things about how it keeps operating when something goes wrong.

In Thailand these six sit alongside the local laws and regulations listed under drivers below; one system can evidence both. The detail is on the global hub: ISO 22301 explained →

• ISO 22301 requirements, clause by clause in plain language
• The documents ISO 22301 expects

How to get ISO 22301 certified in Thailand

One team from the Manila office carries the work from scoping to certificate. Clients across Thailand are served from Sterling's Manila office, on site where the work needs it and remotely otherwise.

1. Discovery call and scopeEntities, locations, regulators and target date, agreed before any proposal.
2. Gap assessment against ISO 22301 and the Thai requirements that apply to youControls you already run for your regulators and customers are reused, not rebuilt.
3. Your system built with your team in EffivityRisks, controls, evidence, incidents and reviews in one live system the auditor can see.
4. Internal audit, management review and corrective actionsYour internal auditors trained by Sterling; the evidence proven before the certification body arrives.
5. Certification body stage 1 and stage 2, then surveillanceAn accredited body audits and decides. Sterling supports the audits and the three-year cycle.

The Sterling Promise: 100% on-time completion, 100% success, 8,100+ client engagements.Sterling does not certify. Certification decisions stay with independent bodies.

• The ISO 22301 certification process, step by step
• ISO 22301 internal audit

How long does ISO 22301 certification take in Thailand?

There is no standard duration: it depends on your scope and on how much of the system already runs. In Thailand these are the factors that set the timeline.

• Completeness of the business impact analysis
• Recovery strategies already tested
• Number of sites and critical services in scope

Sterling agrees a dated plan with you on the discovery call, once the scope is known.

• Scope and timeline estimator

How much does ISO 22301 certification cost in Thailand?

The cost has two parts: the consulting work to build and prove the system, and the certification body’s audit fees, which are quoted separately. In Thailand these factors move both.

• Number of critical services and sites
• Exercise and recovery capability to build
• Certification body audit fees quoted separately from consulting

Sterling gives one customised, all-inclusive proposal after the discovery call, never before the scope is agreed.

• What makes up the cost of ISO 22301

ISO 22301 consultants and certification bodies in Thailand

Two different organisations are involved. A consultant helps you build the system and prove it works; an accredited certification body then audits or assesses it and decides. Keeping the two separate is what makes the result credible to buyers and regulators.

• Check that the body’s accreditation or approval covers ISO 22301 and your sector, and that its certificates can be verified online.
• Ask the consultant how the local requirements in Thailand are mapped into the same system, so nothing runs twice.
• Ask for client references in your sector; Sterling’s client letters are available on request.
• Agree who owns the evidence and the tool after the engagement; with Sterling the system stays yours, in Effivity.

ISO 22301 in Thailand: questions clients ask

More on ISO 22301 for Thai organisations

• ISO 22301: the complete guide
• Watch: How to implement ISO 22301
• ISO 22301 certification in Thailand and every other standard Sterling delivers there

Other standards Thai businesses ask Sterling for

Organisations in Thailand often combine ISO 22301 with one of these, under one management system where the scopes allow.

All 21 standards Sterling delivers in Thailand →