Sterling office · Kenya
Sterling International Consulting Nairobi, ISO consultants for Kenya and East Africa
Sterling's Nairobi office serves organisations in Kenya and East Africa. Our expert and experienced ISO consultants plan and lead engagements in quality, information security, environment, health and safety and data protection, built with your teams and carried through to the certification audit and beyond. We ensure successful certification for our clients.
- One proposal for a defined scope: consulting, Effivity software, Sterling Academy access and internal auditor training, as applicable to your standard
- An office for clients across Kenya and East Africa, working with our regional headquarters for Africa in Johannesburg, part of a group with offices in 21 countries, implementing management systems since 2003
- The Sterling Promise: 100% on-time completion, 100% success, 8,100+ client engagements. Sterling does not certify; an accredited body audits and decides
What we do here
Everything a Sterling engagement includes, delivered from Nairobi.
The same engagement we deliver in 60+ countries, led from Nairobi. In Kenya, demand comes most from banks, mobile money, payments and fintech; horticulture and food processing exporters; textile, apparel and leather manufacturers in export zones; and BPO, ICT and software firms. One consultant leads your project from gap analysis to the certificate, and your people do the work alongside us, so the system stays yours after we leave.
Scope, gap analysis and implementation plan
With responsibilities, dates and decision owners, agreed before work starts.
Process development and documentation
Tailored to your operations, on Sterling's own template sets, built with your process owners.
Effivity ISO & GRC software
Your system runs in Effivity from day one, included with the engagement at no additional cost.
Training for everyone
Internal auditor training for your audit team, as applicable to your standard, and preferential Sterling Academy access, including complimentary awareness training for your people as part of the engagement.
Internal audit and management review
Conducted or facilitated as agreed, with findings closed with evidence before the certification body arrives.
Certification readiness and support
Preparation for Stage 1 and Stage 2, and support until the certificate is issued.
Certification decisions remain with the independent certification body.
Standards in demand
The standards organisations in Kenya ask us for most.
Most requests start with a customer, a tender, a main contractor or a parent group asking for a certificate. Alongside the ISO management system standards, the Nairobi team helps organisations meet Kenya's Data Protection Act, 2019, which the Office of the Data Protection Commissioner (ODPC) supervises. If you are unsure which standard applies to you, the discovery call settles it.
Meeting us
Meeting the Nairobi team.
Most of our work happens at your premises and online. Meetings with the Nairobi team are by appointment: write to southafrica@sterling-grc.com and we will confirm a time and place.
Please arrange a meeting in advance so the consultant leading your engagement can be there.
The region
Nairobi and the other Sterling offices in Middle East and Africa.
Johannesburg is our regional headquarters for Africa and Dubai our regional headquarters for the Middle East. Nairobi works with them and with the offices in Casablanca and Lagos. A group with entities in several countries works with one engagement team, one plan and one Effivity system.
- Johannesburg, South AfricaRegional headquarters for Africa · West Tower, Nelson Mandela Square, Maude Street, Sandown, Johannesburg · southafrica@sterling-grc.com
- Casablanca, MoroccoOffice for Morocco, North Africa and francophone West and Central Africa · southafrica@sterling-grc.com
- Lagos, NigeriaOffice for Nigeria and anglophone West Africa · southafrica@sterling-grc.com
- Dubai, United Arab EmiratesRegional headquarters for the Middle East · 202, Gym Building, Khalid Bin Walid Road, Bur Dubai · uae@sterling-grc.com
All Sterling offices · ISO and GRC consulting in Middle East and Africa
Client experience in Kenya
Client letters on file, available on request.
Signed client letters are available on request. The client feedback wall lists every letter by standard. Ask for references in your sector before you decide.
- 60+countries where Sterling has delivered certification
- 21countries with a Sterling office, eight regions, one coordinated team
- 2003the year the group began implementing ISO management systems; the same method, refined, since
- 8,100+client engagements across the group, from single-site SMEs to multinationals
FAQs
Questions clients in Kenya ask before they engage us.
The specific answers for your organisation come from the discovery call. These are the general ones.
Where is Sterling in Nairobi, and who do I contact?
The Nairobi office serves Kenya and East Africa. Write to southafrica@sterling-grc.com and a Sterling consultant replies within one working day. The first step is a free discovery call of about thirty minutes, where we agree your scope, standards and target date before any proposal is prepared. Meetings are by appointment, at your premises or online.
Does Sterling issue the ISO certificate?
No. Sterling does not certify. We build the management system with your team, prepare the evidence and support you through the audit; an independent, accredited certification body audits and decides. Check the body's accreditation before you appoint it. International recognition of accreditation now runs through the Global ACI arrangement, which replaced the IAF MLA and ILAC MRA on 1 January 2026.
Which data protection law applies in Kenya, and who supervises it?
The main law is Kenya's Data Protection Act, 2019, supervised by the Office of the Data Protection Commissioner (ODPC). We help you build a programme that meets it, with records you can show, and we work alongside your legal advisers; the duties it sets are explained on our page about the law, linked under Standards in demand.
How long does an ISO certification project take in Kenya?
It depends on your scope, the number of sites, the standard and how much of the system already exists, so we give a date only after the gap analysis. The plan we agree names every activity, owner and deadline up to the certification body's Stage 1 and Stage 2 audits, and your system runs in Effivity from the first week, so progress is visible to your management throughout.
Which countries does the Nairobi office serve?
The Nairobi office serves Kenya, Uganda, Tanzania, Rwanda, Ethiopia, Burundi, South Sudan, Somalia and Djibouti. Multi-site and multi-country groups work with one engagement team, one plan and one Effivity system, with Johannesburg as our regional headquarters for Africa, while the certification body confirms how sites in each country are sampled and audited.
Keep exploring
More places we work
Offices and regions
Talk to a consultant
Plan your certification with the Nairobi team.
Tell us your goals, locations and target date. We’ll help you define the scope, timeline and next steps.
southafrica@sterling-grc.com+1 201 263 4443 (global headquarters) · the Nairobi office replies by e-mail within one working day
What would you like to achieve?
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