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Certification and attestation readiness · gap analysis, readiness assessment and pre-audit review

Certification readiness assessment, so the audit holds no surprises.

Know where you stand before anyone independent tests you: an accredited certification body, a Qualified Security Assessor or the service auditor, a licensed CPA firm. Sterling's expert and experienced consultants test your controls the way that party will, close the gaps with your people, in 60+ countries. We ensure a successful certification, attestation or validation for our clients.

  • Readiness for certification to ISO management system standards, attestation reports such as SOC 2 and SOC 1, and validation such as PCI DSS
  • Fixed scope, one proposal for a gap analysis alone, a pre-audit review before a booked date or the full route: consulting, Effivity software and Sterling Academy access in one proposal
  • The Sterling Promise: 100% on-time completion, 100% success, 8,100+ client engagements. Sterling does not certify; an accredited body audits and decides
  • A clear verdict on readinessEvery requirement or criterion rated ready, partly ready or not ready, with the evidence behind each rating.
  • A plan your owners can runGaps ranked by the risk they pose to the outcome, each with an owner, a date and the record that will prove it closed.
  • No surprises on the dayA pre-audit review run the way the certification body, CPA firm or assessor runs theirs, so findings reach you first.
  • Software and learning includedEffivity and Sterling Academy access come with the engagement, so evidence and training records stay together long after the audit.

Which certification, attestation or validation?

Name the certificate or report you have been asked for. We test your readiness for it.

Certification, attestation and validation end in three different verdicts: a certificate from an accredited body, an opinion from a CPA firm, and a Report on Compliance or a self-assessment accepted by your acquirer. The readiness work follows whichever one your customer, acquirer or regulator has named, and several can be assessed in one engagement where the controls overlap.

Who does what

Choose how much of the work Sterling carries.

Design™ and Drive™ are alternative support levels, never steps in a sequence. Under Design™ your team closes the gaps with our templates, workshops and review; under Drive™ Sterling consultants carry the remediation work under your approval. The gap analysis, the readiness assessment, the software and the all-inclusive proposal are the same in both.

TaskDesign™ guidedDrive™ fully managed
Scoping and gap analysisSterlingSterling
Remediation plan and prioritiesTogether Sterling proposes, your management approvesTogether Sterling proposes, your management approves
Policies, procedures and control descriptionsTogether your owners draft, Sterling reviews against the requirementSterling written with your owners
System description or scope statementTogether your team drafts, Sterling edits it for the examinerSterling drafted for your management to confirm
Operating the controls and producing evidenceYour team Sterling checks the records each monthYour team Sterling checks the records each month
Effivity configuration and evidence mappingSterlingSterling
Readiness assessment and pre-audit reviewSterling conducted for youSterling conducted for you
Evidence requests and finding responses during the auditTogether your team responds, Sterling prepares and reviewsSterling prepared with your owners, sent under your approval
Certificate, opinion or validation decisionThe accredited certification body, the CPA firm or the QSA never Sterling

Not sure which support level fits? Organisations with a compliance, security or quality lead who can give the work a few hours a week usually choose Design™; those facing a fixed customer deadline with nobody free to carry the remediation choose Drive™. The discovery call settles it.

What you receive

Everything a readiness engagement needs. Nothing charged separately.

How the fee works
  1. Scope and target-outcome statementWhat will be certified, examined or validated, the report type where there is one, and the date it is needed by.
  2. Gap analysis reportEach requirement, criterion or control objective rated, with the evidence reviewed and the reason for every gap.
  3. Prioritised remediation planGaps ranked by risk to the outcome, each with an owner, a date and the record that will prove closure.
  4. Corrected documentationPolicies, procedures, control descriptions and registers, on Sterling's template sets where you have none of your own.
  5. Effivity workspace, configuredRequirements mapped to controls and evidence, with actions and owners tracked, included at no additional cost.
  6. Trained peopleAwareness for the people the auditor will interview and practitioner learning for control owners, with Certificates of Completion.
  7. Readiness assessment reportThe pre-audit review: samples, interviews, findings closed on evidence and a written go or no-go recommendation.
  8. Audit support and the Sustain™ calendarEvidence requests and findings handled with you, then the next surveillance audit, report period or annual validation planned.

Effivity · included with the engagement

Your system runs in software from the first workshop.

Effivity is the ISO and GRC automation platform built by the Sterling group and used in 50+ countries. Your consultant configures it within the agreed scope, so evidence accumulates as people do their work and the certification auditor reviews a live system rather than a binder. Sterling consulting clients get their subscription included with the engagement, at no additional cost.

ISO & GRC software

Sterling Academy · included with the engagement

Your people learn the standard, not just the forms.

E-learning with practice checkpoints, a final exam and a numbered Certificate of Completion for each learner, verifiable online, with progress by department for the certification audit. Sterling consulting clients get preferential course access and special pricing, including complimentary awareness training for their people as part of the engagement.

Contact us about Academy access

How we price

One all-inclusive proposal. Every component visible. No surprises, ever.

What a readiness engagement costs depends on the outcome you need, the current maturity of your controls, the scope, the locations and the number of employees, and on whether you need one stage or all five. That is why a Sterling proposal is built for your organisation, and why the way it is built never changes.

  • One all-inclusive proposal for Sterling's work, software and learning. Consulting, Effivity and Sterling Academy access in one figure; the fee does not move when the work takes longer than we planned.
  • Certification-body fees identified separately. The body's audit days, travel and surveillance arrangements are shown as their own line, so the full programme cost is comparable across proposals.
  • Payment milestones tied to deliverables, not to the calendar: the gap analysis report, the documented system, the internal audit, the certificate.
  • Deliverables, responsibilities, assumptions and exclusions in writing, and nothing to sign to receive the proposal.

To prepare your proposal we need

  • The certificate, report or validation you have been asked for, and who asked
  • The services, systems and sites to be covered
  • Approximate headcount and the teams involved
  • Any existing certificate, report or recent gap analysis
  • The audit, report or validation date you are working to

That is enough for a scoped, all-inclusive proposal from a Sterling consultant in your region. There is no need to prepare a manual first.

Request a scoped proposal

A Sterling consultant replies within one working day.

Standards

Standards this service covers

Sterling OS™: how every engagement runs

Don’t be fooled by certification scams

Sterling against the alternatives.

The market offers four ways to a certificate, a report or a validation. Three of them leave you with controls that do not run, a result that fails a customer's check, or both. This is what each route actually gives you.

What you getTemplate kit, do it yourself"Certified in 10 days" sellerBody-shopping consultantSterling
A system built around your operationOnly if your team has the time and the expertiseNo: a template with your name on itDepends on the individual assignedYes, with your process owners, on Sterling's template sets
Your people trainedNot includedNot includedSometimes, at extra costIncluded: awareness, practitioner and internal auditor training
Software to run the systemPaid for separatelyNonePaid for separatelyEffivity, included at no additional cost
Internal audit and management review before the auditIf you know howA formality, if at allUsuallyAlways, with findings closed on evidence
An independent party qualified for your outcomeYour choiceOften not accredited or qualified, or not for your scopeUsuallyAlways: accreditation or qualification checked before you sign
Who is accountable if the audit goes badlyYouNobodyThe individual, if still availableSterling, under the Sterling Promise, until the agreed outcome is achieved
Fee transparencyKit price onlyOne invoice for consulting and certificateDay rates, open-endedOne all-inclusive proposal; certification-body fees shown separately
After the certificate, report or validationOn your ownGoneAnother contractSustain™: surveillance, internal audits, refreshers, transitions

Sterling's position. Sterling does not certify, attest or validate. We prepare, train and test you; an independent, accredited body, CPA firm or qualified assessor audits and decides. We do not sell certificates without implementation, and we tell you when an offer you have received is one. All ten warning signs of shortcut certification · How to check any ISO certificate

Client experience

On the record: what clients say about working with Sterling.

Client feedback wall: letters on file

The chief compliance officer writes that the HIPAA and PCI DSS gap assessment gave a clear view of the company's compliance posture, existing controls and areas for improvement, helped it prioritise remediation and set clear action plans, and that the team's technical expertise, structured approach and practical recommendations made the assessment efficient and credible in supporting customer assurance requirements.

Chief Compliance Officer — LOGISCALE, INC · HIPAA and PCI DSS · Business process outsourcing

The IT risk manager writes that the engagement clarified the company's responsibilities across payment processes, technology environments and internal controls, and that the structured approach, evidence review and readiness activities helped it organise its compliance effort and strengthen security practice.

IT Risk Manager — OBPO Managed Service Inc. · PCI DSS · Business process outsourcing

The operations director notes that the team understood both the compliance requirements and the company's day-to-day processing operations, and that the guidance and remediation plan improved how teams handle sensitive information across shifts and locations while strengthening compliance practice.

Operations Director — Strategic Office Support, Cebu · SOC 2, SOC 1 Type 1 and HIPAA · Business process outsourcing

The president writes that the team's expertise, professionalism and dedication were central to achieving the company's certification goal, and that from the initial gap analysis to final audit preparation the systematic approach and practical insights made the process clear, manageable and effective.

President — P7 Builders Inc. · ISO 9001 · Construction

Each account is drawn from a signed letter or e-mail on file and reported in our words, with the signatory's role and organisation attached; the original letters are available on request. Ask for references in your sector before you decide.

  • 60+countries where Sterling has delivered certification
  • 21countries with a Sterling office, eight regions, one coordinated team
  • 2003the year the group began implementing ISO management systems; the same method, refined, since
  • 8,100+client engagements across the group, from single-site SMEs to multinationals

FAQs

Questions clients ask before they engage us.

The answers for your organisation come from the discovery call. These are the ones most buyers ask first.

What is a certification readiness assessment?

It is a structured test of whether your management system or controls would pass the independent audit if it took place now. A Sterling consultant reviews documents, interviews owners and samples records against every requirement, the way the certification body, CPA firm or assessor will, and gives you a rated verdict with the evidence. Findings reach you first, while there is still time to close them before the audit date.

How is a gap analysis different from a readiness assessment?

A gap analysis comes first and asks what is missing; a readiness assessment comes last and asks whether what you built works. The gap analysis produces the remediation plan. The readiness assessment is a pre-audit review once the controls have run, with samples from real records and a go or no-go recommendation. Neither is the certification body's Stage 1 readiness review, which is part of the certification audit itself.

Does Sterling certify, attest or validate?

No. Sterling provides consulting, readiness assessment, software and training. An accredited certification body issues the certificate, a CPA firm examines your controls and issues the SOC report with its opinion, and a Qualified Security Assessor, or your acquirer where self-assessment is allowed, handles PCI DSS validation. Keeping the readiness work and the independent verdict in separate hands is what gives the result its value to your customers.

Can we engage you for the readiness assessment alone?

Yes. Each stage can be engaged on its own: a gap analysis to see where you stand, or a pre-audit review before an audit, examination or assessment that is already booked. Many organisations start with the gap analysis and decide on remediation support once they see the plan. A single stage is scoped and priced as one all-inclusive proposal in the same way as the full route.

How long does it take to become ready?

It depends on the outcome and on where you start. The gap analysis is the short part; remediation takes as long as your largest gaps, and outcomes that test a period take longer again. A SOC 2 Type 2 report or an ISO certificate needs controls operating long enough to produce dated records, whereas a Type 1 report looks at controls as at a single date. Share your deadline at the start and we will tell you what is achievable.

What happens if the readiness assessment says we are not ready?

Then you have learned it from us rather than from the auditor. The report names each finding, its risk to the outcome and what closes it, and the go or no-go recommendation explains whether the booked date should stand. Under the Sterling Promise we stay with you until the agreed outcome is achieved; moving an audit date remains your decision, taken with the evidence in front of you.

Can one readiness assessment cover ISO/IEC 27001, SOC 2 and PCI DSS together?

Yes, where the controls overlap. Access management, change control, logging, incident response and supplier oversight are tested once and mapped to each framework in Effivity, while framework-specific items, such as the cardholder data environment for PCI DSS or management's system description for SOC 2, are assessed on their own terms. You receive one plan with the overlaps visible, instead of three competing lists.

Which certification body, CPA firm or assessor should we use?

The contract with the independent party is always yours. We help you compare proposals where you have a choice, check a certification body's accreditation on the public registers, and confirm that a CPA firm or assessor is qualified for the report or validation you need. We work with whichever qualified party you choose and brief them on the scope before they start.

How soon can the readiness work start?

The discovery call can usually be held within a few days of your enquiry, and the scoped proposal follows it. The gap analysis starts once the proposal is accepted and your project owner is named. If a customer deadline or a booked audit is close, say so on the call and we will plan the pre-audit review around that date.

Talk to a consultant

Find out how ready you are before the auditor does.

Tell us your goals, locations and target date. We’ll help you define the scope, timeline and next steps.

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