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WRAP · Worldwide Responsible Accredited Production

WRAP certification for production facilities that can show responsible practice.

Brands and buyers ask factories for WRAP certification as evidence of lawful, safe and ethical production. Sterling's expert and experienced consultants close the gaps with your management and workers and prepare the facility for its WRAP audit. We ensure successful certification for our clients.

  • Fixed scope, one proposal: consulting, Effivity software, Sterling Academy access and internal auditor training, as applicable to your standard, in one proposal
  • A team of expert and experienced social compliance and management system consultants supporting manufacturing supply chains since 2003
  • The Sterling Promise: 100% on-time completion, 100% success, 8,100+ client engagements. Sterling does not certify; certification is granted under WRAP's own programme after an audit of your facility

8,100+ client engagements in 60+ countries.

Why manufacturers choose Sterling
  • Allianz
  • Emirates Flight Catering
  • Etihad Rail
  • Haier
  • Whirlpool
  • Emerson
  • Olam
  • Piramal Pharma Solutions

What it is

What is WRAP and what is it used for?

WRAP, short for Worldwide Responsible Accredited Production, runs a certification programme for production facilities. The programme is built on the WRAP 12 Principles, and WRAP publishes a Production Facility Handbook for facilities and an Auditors' Handbook for the people who audit them.

Buyers use WRAP certification to qualify suppliers on workplace practice without auditing every factory themselves. For the facility, the certificate is only the visible part: what matters is whether pay, hours, safety and workers' treatment are managed every day, with records to show it.

Current version. WRAP has published updates to its certification programme, and the version of the Principles and handbooks that applies to your facility is confirmed with WRAP's current documents at the start of the programme.

Who it is for

Who needs WRAP certification?

Facilities come to Sterling for WRAP from three starting points:

  • A buyer asks for WRAP certification. The order or the next season depends on a certificate the buyer accepts.
  • Your last audit raised findings. Wages, working hours, fire safety or records failed, and the next audit must show they are fixed.
  • You face several social audits a year. Buyers ask for different programmes, and one well-run system answers all of them.

Certification lasts when management owns it. Practices written only for audit day tend to fail the next audit.

Requirements

What are the main WRAP requirements?

WRAP certification is assessed against the WRAP 12 Principles; the individual principle titles are confirmed against WRAP's current document, so the list below shows what Sterling's work covers.

  • Legal compliance: a register of the labour, workplace and environmental laws that apply where the facility operates.
  • Employment practices: recruitment, age verification, wages, working hours and benefits, with records that reconcile.
  • Treatment of workers: policies against harassment, abuse and discrimination, and a grievance channel workers trust.
  • Health and safety: fire safety, machine safety, first aid and a safe working environment, checked routinely.
  • Environment, customs and security: environmental controls, customs compliance and the security of shipments.
  • Management system: responsibility, training, internal audit and corrective action that keep the practices in place.

What does useful WRAP evidence look like?

Personnel files with age verification, time records that match payroll, wage slips, fire drill and equipment inspection records, training attendance, grievance logs and the actions taken. We help you keep the records your practices need, and they sit in Effivity from the first workshop.

Your engagement

What your WRAP engagement includes

One team takes you from the first gap assessment to certification, under one all-inclusive proposal.

  • Gap assessment and plan

    The facility, workforce and buyer requirements in scope, with owners and dates agreed before work starts.

  • Policies, procedures and records

    Employment, safety, environmental and security controls, built with your management and HR teams.

  • Effivity ISO & GRC software

    Your social compliance records run in Effivity from day one, included with the engagement at no additional cost.

  • Training for everyone

    Internal auditor training, as applicable to your standard, and preferential Sterling Academy access, including complimentary awareness training for your people as part of the engagement.

  • Internal audit and management review

    Conducted or facilitated as agreed, with findings closed before the WRAP audit.

  • Certification readiness and support

    Preparation for the WRAP audit and support until certification is granted.

Certification decisions remain with WRAP under its certification programme.

How Sterling implements ISO and GRC standards

Effivity · ISO and GRC software, included in every engagement

How Effivity helps you keep responsible production on record every day.

Every Sterling WRAP engagement includes Effivity, the ISO and GRC automation platform built by the Sterling group and used in 50+ countries. Your consultant sets up the workspace within the agreed scope, so legal requirements, personnel and safety records, grievances, training and audits sit together and an auditor's request is answered from one screen. Sterling consulting clients get their Effivity subscription included with the engagement, at no additional cost.

Effivity QMS: Context of the Organisation dashboard with issues, interested parties and scope
Effivity QMS · Context of the Organisation dashboard
Compliance

Legal requirements register

Applicable laws and their changes tracked against the practices they affect.

Employment

Personnel and age records

Recruitment and age verification records held for every worker.

Employment

Hours and wages checks

Periodic checks that time records, payroll and wage slips agree.

Workplace

Grievances and worker feedback

Grievances logged, investigated and closed, with trends visible to management.

Safety

Inspections and drills

Fire drills, equipment inspections and safety checks scheduled and recorded.

Support

Documents and training

Controlled policies and training records for workers and supervisors.

Performance evaluation

Internal audit and review

Audit programmes, findings and management review decisions with owners and dates.

Improvement

Corrective action

Findings from internal, buyer and WRAP audits closed with evidence.

What this means at the audit

A WRAP auditor compares what workers say with what the records show. In Effivity the records behind pay, hours, safety and grievances are linked, dated and owned. After certification, Sustain™ keeps them current in the same workspace.

In your engagement

  • Subscription included with the engagement, at no additional cost
  • Configured by your Sterling consultant within the agreed scope
  • Existing records and registers migrated, not retyped
  • Admin and user training for your team
  • Modules for OHSMS, EMS, QMS and more when you add other standards

Sterling Academy · e-learning

Build awareness of responsible practice among workers and supervisors.

Supervisors and workers are the people an auditor interviews, and their answers decide the result. Sterling Academy provides e-learning with practice checkpoints, a final exam and a numbered Certificate of Completion for each learner. Sterling consulting clients benefit from preferential Sterling Academy course access and special pricing through their Sterling consultant, including complimentary awareness training for their people as part of the engagement.

  • Awareness for workers, supervisors and HR
  • Internal auditor training, as applicable to your standard, as part of the engagement
  • Progress reports by department
  • New starters trained as they join

Why Sterling

Why work with Sterling on WRAP certification?

Social audits fail where records and practice disagree. Sterling closes that gap with your management, HR and supervisors, so what workers say and what the files show are the same.

8,100+ client engagements in 60+ countries

Programmes delivered since 2003, with offices in 21 countries and one engagement team accountable across your sites.

All-inclusive proposal

Consulting, Effivity, training and Academy access in one proposal, with third-party fees identified separately. No surprises, ever.

Practices your managers own

Controls sized to your facility and workforce, so they are kept every day rather than prepared for audit week.

Expert and experienced consultants

Social compliance and management system consultants who understand buyer audits and factory realities, and who set up your system properly the first time.

The Sterling Promise

What our WRAP certification success guarantee means

100%on-time completion · success · 8,100+ client engagements

We stay with you until your agreed WRAP certification outcome is achieved, supporting implementation, preparation and the resolution of audit findings. Practical delivery, included software and employee learning turn the investment into lasting capability.

The engagement identifies the programme, scope, outcome and responsibilities. Your organisation supplies accurate information and puts the agreed controls into use. WRAP retains its certification decision. Our commitment concerns the agreed certification support, not a promise of every future buyer order.

FAQs

Frequently asked questions about WRAP

What is the difference between WRAP and SA8000?

They are separate programmes with their own requirements and audits. Buyers usually name the one they accept, and a facility that runs one well has much of the groundwork for the other.

Do we need WRAP if we already have another social audit?

It depends on what your buyer accepts. Ask the buyer which programmes they recognise before you commit, because a second programme adds audits and records.

Does Sterling issue WRAP certification?

No. Sterling provides consulting and hands-on support. Certification is granted under WRAP's own programme after an audit of your facility.

Keep exploring

More on WRAP and related standards

Talk to a consultant

Plan your WRAP certification with confidence.

Tell us your facility, workforce and buyer deadline. We’ll help you define the scope, timeline and next steps.

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