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UNGPs · Human rights due diligence

UN Guiding Principles on Business and Human Rights, turned into due diligence that works.

The UN Guiding Principles on Business and Human Rights set out what the United Nations expects of states and companies on human rights. Sterling's expert and experienced consultants help you build the policy, due diligence and grievance arrangements that meet those expectations. We help our clients put it into practice and prove it.

  • Fixed scope, one proposal: consulting, Effivity software, Sterling Academy access and internal auditor training, as applicable to your standard, in one proposal
  • Expert and experienced consultants in social compliance, risk and management systems, working across sectors since 2003
  • The Sterling Promise: 100% on-time completion, 100% success, 8,100+ client engagements. The UNGPs are guidance, so no certificate exists and Sterling does not certify

8,100+ client engagements in 60+ countries.

UNGPs client experience
  • Allianz
  • Emirates Flight Catering
  • Etihad Rail
  • Haier
  • Whirlpool
  • Emerson
  • Olam
  • Piramal Pharma Solutions

What it is

What are the UN Guiding Principles on Business and Human Rights?

The Guiding Principles on Business and Human Rights implement the United Nations "Protect, Respect and Remedy" Framework. They were presented to the UN Human Rights Council in 2011 and endorsed by it in June of that year, and the Office of the United Nations High Commissioner for Human Rights (OHCHR) publishes them together with its own guidance.

For a company, the principles describe a responsibility to respect human rights across its own activities and its business relationships, and to provide or take part in remedy where harm occurs. Human rights due diligence is the process that turns that responsibility into daily management.

Status. The Guiding Principles date from 2011 and remain the UN reference; OHCHR continues to publish guidance and statements on them, including a June 2026 statement. Many newer laws and frameworks draw on them.

Who it is for

Who needs to apply the UN Guiding Principles?

The principles apply to all business enterprises, but the push to act usually comes from outside. Clients come to Sterling from four starting points:

  • Customers ask about human rights due diligence. Supplier questionnaires and codes ask for a policy, a risk assessment and a grievance channel.
  • A law in one of your markets draws on them. Transparency and due diligence laws expect processes that follow the same logic. Your lawyers confirm which laws apply.
  • Investors or ratings want evidence. ESG ratings and investors ask how human rights risks are identified and managed.
  • Leadership wants to know its risks. The board wants to understand where its operations and suppliers could harm people, and what to do about it.

The principles ask how you find and address harm, not only what your policy says. The work has to reach that process.

Requirements

What do the UN Guiding Principles expect of companies?

The principles are organised around the framework's three words, protect, respect and remedy; the full text is published by OHCHR and is not reproduced here. The list below is what Sterling's work covers for a company.

  • Policy commitment: a human rights policy approved by leadership and communicated.
  • Risk and impact assessment: where your operations and business relationships could affect people.
  • Action on what is found: prevention and mitigation built into purchasing, HR and operations.
  • Tracking and reporting: indicators and reviews that show whether actions work, and how you report on them.
  • Grievance and remedy: channels people can use, with cases handled and closed.

What does useful human rights due diligence evidence look like?

An approved policy, a risk assessment that names real risks by country and supplier, actions with owners, supplier follow-up, a grievance log with outcomes, and a review that changed something. We help build this evidence and keep it in Effivity.

Your engagement

What your UNGPs engagement includes

One team takes you from a first risk picture to a working due diligence process, under one all-inclusive proposal.

  • Scope, gap assessment and plan

    Against the Guiding Principles and your customers' expectations, with owners and dates.

  • Policy and due diligence process

    A policy and a risk process built with procurement, HR and operations.

  • Effivity ISO & GRC software

    Risks, suppliers, grievances and actions in one workspace, included with the engagement at no additional cost.

  • Training for leaders, buyers and staff

    Awareness for everyone, with preferential Sterling Academy access, including complimentary awareness training for your people as part of the engagement.

  • Supplier assessment support

    Questionnaires, prioritisation and follow-up for higher-risk suppliers.

  • Review and reporting support

    A management review and the information your public reporting needs.

The Guiding Principles are guidance and cannot be certified. Sterling does not give legal advice.

How Sterling implements ISO and GRC standards

Effivity · ISO and GRC software, included in every engagement

How Effivity helps you run and evidence human rights due diligence.

Every Sterling UNGPs engagement includes Effivity, the ISO and GRC automation platform built by the Sterling group and used in 50+ countries. Your consultant configures the workspace within the agreed scope, so the policy, risk assessment, supplier evaluations, grievances, actions, training and reviews live in one place and your reporting draws on live records. Sterling consulting clients get their Effivity subscription included with the engagement, at no additional cost.

Effivity QMS: Context of the Organisation dashboard with issues, interested parties and scope
Effivity QMS · Context of the Organisation dashboard
Policy

Human rights policy

Approved versions, owners and communication records.

Risk

Risk and impact register

Risks by operation, country and supplier, rated and owned.

Suppliers

Supplier evaluation

Questionnaires, scores, visits and follow-up actions per supplier.

Action

Prevention and mitigation

Actions with owners and dates, tracked to closure.

Remedy

Grievances

Each case logged, investigated and closed, with trends visible.

Training

Awareness and competence

Training records for buyers, managers and staff, linked to Sterling Academy.

Review

Tracking and management review

Indicators, decisions and actions recorded at each review.

Across the system

Reports for your statement

The data your public reporting needs, drawn from live records.

What this means when you report

When a customer, investor or regulator asks how you manage human rights risks, the answer is a set of screens: the risk register, supplier follow-up, grievances and the last review, each with dates and owners. Sustain™ runs in the same workspace, so each year's report builds on the last.

In your engagement

  • Subscription included with the engagement, at no additional cost
  • Configured by your Sterling consultant within the agreed scope
  • Your policies, supplier lists and registers migrated, not retyped
  • Admin and user training for procurement, HR and compliance teams
  • Modules for QMS, EMS, OHSMS, ISMS and more when you integrate other standards

Sterling Academy · UNGPs e-learning

Train every employee on human rights, not just compliance.

Sterling Academy delivers e-learning for the whole workforce and for the people who run the system: video lessons with practice checkpoints, a final exam and a numbered Certificate of Completion for each learner, verifiable online. Sterling consulting clients benefit from preferential course access and special pricing through their Sterling consultant, including complimentary awareness training for their people as part of the engagement.

  • Awareness for every employee on human rights and raising concerns
  • Courses for buyers and managers who deal with suppliers
  • Internal auditor training for the people who will review the system, as applicable to your standard, as part of the engagement
  • Learner progress by department and a training status report for leadership
  • New hires trained as they arrive, so evidence stays current
  • A Sterling consultant reachable when a learner needs one

Keep exploring

Explore more about UN Guiding Principles on Business and Human Rights

Why Sterling

Want human rights due diligence that stands up? Come to Sterling.

Whether your supply chain is local or spans continents, Sterling helps you build one due diligence process with clear owners in each country and supplier tier.

8,100+ client engagements in 60+ countries

Management system and compliance work since 2003, with one engagement team accountable across every country you operate in.

All-inclusive proposal

Consulting, Effivity, training and Academy access in one proposal. No surprises, ever.

Due diligence that runs

Processes, training and software tied to purchasing and HR decisions, so the policy changes what happens.

Expert and experienced consultants

Consultants who know social compliance, supplier risk and management systems, and who build the process properly the first time.

Sterling vs the rest: the full comparisonExplore UNGPs client experience

The Sterling Promise

What our human rights due diligence guarantee means

100%on-time completion · success · 8,100+ client engagements

We stay with you until your agreed due diligence outcome is achieved, supporting assessment, design and the first review cycle. Included software and employee learning turn the work into lasting capability.

The engagement identifies the scope, outcome and responsibilities. Your organisation supplies accurate information and puts the agreed practices into use. The Guiding Principles are guidance and no body certifies conformity; Sterling does not give legal advice. Our commitment concerns the agreed support.

FAQs

Frequently asked questions about the UN Guiding Principles

Are the UN Guiding Principles legally binding on companies?

The Guiding Principles are a UN framework rather than a law, but some national laws and customer contracts now draw on them. Your lawyers confirm what is binding in your markets.

What is human rights due diligence?

Human rights due diligence is the ongoing process a company uses to find, prevent, address and account for the ways its activities and business relationships could harm people. It is the core of the corporate responsibility the principles describe.

Can a company be certified to the UN Guiding Principles?

No. No certificate exists for the Guiding Principles. A company can show its policy, due diligence process and grievance records, and can hold certifiable standards such as SA8000 for specific sites.

Keep exploring

More on UN Guiding Principles on Business and Human Rights and related standards

Talk to a consultant

Plan your human rights due diligence with confidence.

Tell us your operations, countries and supply chain. We'll help you define the scope, timeline and next steps.

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