ISO 22301 guide
ISO 22301 vs ISO 27001: continuity and information security compared, and when you need both
What ISO 22301 and ISO/IEC 27001 each protect, how their analyses, records and audits differ, where they overlap on availability and ICT readiness, who asks for which, and a decision table for choosing one standard or both.
Key points
- ISO 22301 proves you can keep delivering your products and services through a disruption. ISO/IEC 27001 proves you manage the confidentiality, integrity and availability of your information. They answer different questions.
- The overlap is real but narrow: availability, backup and ICT readiness. An ISO/IEC 27001 certificate does not show that the whole business can resume within agreed times.
- Let the request decide. Security questionnaires and tenders name ISO/IEC 27001; clients whose operations depend on your uptime, and some financial-sector regulators, look for continuity evidence.
- Many BPOs, technology firms and financial-service providers end up needing both, and both run well on one management system.
ISO 22301 vs ISO 27001: the short answer
Choose ISO/IEC 27001 when your customers want to know that their information is safe with you. Choose ISO 22301 when they want to know that your service will still be there, at an agreed level and within an agreed time, after a fire, a flood, a ransomware attack or a supplier failure. Choose both when a single contract asks both questions, which is common in outsourcing, cloud services and financial services.
Both are management-system standards with the same clause pattern from context to improvement, audited by accredited certification bodies on a three-year cycle. What differs is what they protect, the analysis at their centre and the proof an auditor expects. Sterling does not certify either; an accredited certification body audits and decides.
What each standard protects
ISO 22301: the delivery of products and services
ISO 22301:2019, amended in 2024, sets requirements for a business continuity management system (BCMS). Its subject is the organisation's ability to keep delivering at a predefined capacity during a disruption, whatever the cause. It starts with a business impact analysis that ranks activities, sets the time within which each must resume and lists what each relies on; strategies, plans and a response structure follow, and exercises test them. A revision is at committee-draft stage, with no publication date announced.
ISO/IEC 27001: information and the systems that hold it
ISO/IEC 27001:2022, also amended in 2024, sets requirements for an information security management system (ISMS). Its subject is information: who can see it, whether it can be trusted and whether it is there when needed. At its centre is a risk assessment of loss of confidentiality, integrity and availability, followed by treatment decisions, a comparison with the 93 controls of Annex A and a Statement of Applicability recording what applies and why.
A payroll bureau can hold perfectly secured data and still miss every client's pay date after a flood at its only office.
Side by side: method, evidence, assessment and output
| Point of comparison | ISO 22301 | ISO/IEC 27001 |
|---|---|---|
| Current edition | ISO 22301:2019 with Amendment 1:2024; revision in preparation | ISO/IEC 27001:2022 with Amendment 1:2024; 2013-edition certificates lapsed on 31 October 2025 |
| Question it answers | Can we keep delivering, and recover, when something breaks? | Are the risks to our information identified and controlled? |
| Core analysis | Business impact analysis and a risk assessment of disruption scenarios | Information security risk assessment covering confidentiality, integrity and availability |
| What you choose | Continuity strategies and solutions: alternate workspace, remote working, cross-trained staff, second suppliers, replicated data | Controls to treat each risk, checked against the 93 Annex A controls |
| Signature record | BIA with recovery objectives, business continuity plans, post-exercise reports | Risk register, treatment plan and Statement of Applicability |
| How it proves itself | Exercises on realistic scenarios at planned intervals, and evaluation after incidents and change | Controls operating and producing records: access reviews, logs, incident handling, supplier assessments |
| Who certifies | A certification body accredited to ISO/IEC 17021-1, with BCMS auditor competence set by ISO/IEC TS 17021-6 | A certification body accredited to ISO/IEC 17021-1 and ISO/IEC 27006-1 |
| Cycle | Stage 1 and Stage 2, annual surveillance, recertification in the third year | The same pattern |
| Who usually asks | Outsourcing clients, financial-sector clients and their regulators, insurers, operators of critical services | Security questionnaires, enterprise procurement, tenders, clients sharing personal or confidential data |
For both, the accreditation body should be recognised through Global ACI, which replaced the IAF MLA and ILAC MRA on 1 January 2026.
Where they overlap, and where they do not
The meeting point is availability. ISO/IEC 27001 treats loss of availability as an information security risk, and the 2022 edition added Annex A control 5.30, ICT readiness for business continuity, so that systems can be recovered when the business needs them. ISO/IEC 27031:2025 gives guidance on preparing ICT to support business continuity. Backups, replicated data and a tested disaster recovery arrangement serve both standards.
Beyond that point the two part company.
- Only ISO 22301 requires a BIA across all prioritised activities, not only ICT; continuity strategies for people, premises, suppliers and equipment; a response structure with authority to invoke plans; warning and communication procedures; and an exercise programme with post-exercise reports.
- Only ISO/IEC 27001 requires a risk assessment of confidentiality and integrity as well as availability, a Statement of Applicability, and controls such as access management, cryptography, secure development and data leakage prevention where the risks call for them.
So neither certificate stands in for the other. An ISO/IEC 27001 certificate shows planned ICT recovery, not that a call centre can move to another site within four hours with trained staff; an ISO 22301 certificate shows recoverable operations, not protected information.
If you already hold one and plan to add the other, the guide on running ISO 22301 and ISO/IEC 27001 as one system covers the shared clauses, one internal audit and management review, and the combined certification audit.
Who asks for which
Security questionnaires and tender panels usually name ISO/IEC 27001, because their first worry is the data a supplier will handle.
Continuity questions come from a different direction. A bank outsourcing customer service wants to know how long the service can be down; insurers ask what an outage would cost and how the business would recover. In the European Union, the Digital Operational Resilience Act, in application since 17 January 2025, requires financial entities to withstand, respond to and recover from ICT disruptions, and the pressure reaches the providers they depend on. Such rules set their own requirements rather than naming a certificate, yet ISO 22301 gives the provider a structured, independently audited answer.
If you are not yet sure whether any certification is needed, the ISO/IEC 27001 decision guide works through who asks, how binding the request is and when to wait. If the request is for a SOC 2 report, see ISO/IEC 27001 vs SOC 2.
Which one, or both? A decision table
| Your situation | Recommendation | Why |
|---|---|---|
| Clients send security questionnaires; outages would be inconvenient but not contractual | ISO/IEC 27001 first | The request is about information; control 5.30 covers ICT recovery at a proportionate level |
| Contracts carry service levels, recovery times or penalties for downtime | ISO 22301, or both | Clients are buying uninterrupted delivery; only a BCMS evidences it end to end |
| A BPO or shared-services centre handling client data for regulated clients | Both, on one system | Clients ask both questions in the same due diligence |
| SaaS or data-centre provider | ISO/IEC 27001 first, then ISO 22301 as enterprise and financial clients arrive | Security is asked first; recovery commitments grow with client size |
| Single site, plans never exercised, little management time | Start with the BIA, then decide | The BIA shows whether continuity exposure justifies a certified system |
| Already certified to one standard | Extend the existing system rather than build a second | Clauses 4 to 10 follow the same pattern; only the specific requirements are new |
How Sterling helps you choose
One conversation about both standards, before you commit to either
Our expert and experienced consultants start from the contracts, questionnaires and regulations behind the request, then scope ISO 22301, ISO/IEC 27001 or both as one system, with the BIA and the risk assessment built to feed each other. You choose Design™, where we guide your team, or Drive™, where we carry the work; Effivity runs the system and is included with the engagement, at no additional cost. Behind this sit 8,100+ client engagements in 60+ countries since 2003. We ensure successful certification for our clients.
Book a free discovery callThree misreadings that cost buyers time
Treating control 5.30 as a business continuity system
The control asks for ICT readiness, driven by continuity requirements. It does not ask for continuity plans for people, premises or suppliers, a response team or an exercise programme. A client who asked for business continuity will notice the difference.
Calling a disaster recovery plan a BCP
A plan that restores servers answers part of one ISO/IEC 27001 control and a small part of ISO 22301. Certification auditors for ISO 22301 look for a BIA that sets the recovery times the IT plan then has to meet, and for exercises that tested the whole response. See how to run a business impact analysis and business continuity exercises.
Choosing on effort instead of on the request
If a client asked for continuity evidence, an ISMS certificate chosen because it looked lighter will not close the question. Read the request first; the effort follows from it.
ISO 22301 vs ISO/IEC 27001: questions buyers ask
Is ISO 22301 part of ISO 27001?
No, they are separate standards with separate certificates. ISO/IEC 27001 includes a control on ICT readiness for business continuity, but a full business continuity management system is the subject of ISO 22301.
Does an ISO 27001 certificate satisfy a client asking for business continuity?
Usually not, if the client wants evidence that your service resumes within agreed times. The certificate shows planned ICT recovery, not a BIA, continuity strategies for people and sites, or an exercise programme; ask the client what evidence they expect.
Which is harder to implement, ISO 22301 or ISO 27001?
Neither is simply harder; the effort falls in different places. ISO 22301 needs process owners for the BIA, management decisions on solutions and at least one exercise before Stage 2, while ISO/IEC 27001 needs a risk assessment across assets and systems and controls running long enough to produce records.
Can one certification body audit both standards?
Yes, if it holds accreditation for each, which you should check separately in its scope of accreditation. A combined audit is then possible, and the integration guide explains how it is planned.
Should a BPO get ISO 22301 or ISO 27001 first?
Follow the contracts: most BPO clients ask about data protection first, so ISO/IEC 27001 often comes first, with ISO 22301 added once service levels and recovery times appear in due diligence. Where both are already requested, build them together from the start.
Do the two certificates follow the same cycle?
Yes, both run on a three-year cycle with a two-stage initial audit, annual surveillance and recertification before expiry.
More ISO 22301 guides
Every guide in the ISO 22301 series is written for one question and links back to the hub for the whole picture.
- ISO 22301 BIA and exercise planning checklist
- Business impact analysis: how to run one management will act on
- ISO 22301 certification process, step by step
- ISO 22301 certification cost: what moves the price
- ISO 22301 documentation: what you need and what you do not
- Effivity for ISO 22301: the guide
- Business continuity exercises: from walk-through to full invocation
- ISO 22301 internal audit: planning, conduct and reporting
- Ransomware recovery plan
- ISO 22301 requirements explained, clause by clause
- ISO 22301 and ISO/IEC 27001: one system for security and continuity
Keep exploring
Explore more about ISO 22301
Watch a video on how to implement ISO 22301 here.
Watch a video on ISO 22301 requirements here.
ISO 22301 resources
Services for ISO 22301
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