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Two-minute brief

ISO/IEC 17024 requirements explained: video brief

A two-minute brief on the seven requirement clauses of ISO/IEC 17024:2026 and its two annexes.

  • Two-minute brief
  • 2 min

Key takeaways

  • ISO/IEC 17024 has seven requirement clauses, 4 to 10.
  • Clauses 4 to 7 cover the body; clause 8 the scheme; clause 9 the process.
  • Impartiality risks are analysed and managed on an ongoing basis.
  • The 2026 edition adds an annex showing how scheme, assessment and examination fit together.
  • Accreditation covers the schemes on a defined scope.

Seven clauses for a certification body for persons

ISO/IEC 17024:2026 keeps the 2012 edition's seven requirement clauses, 4 to 10, followed by two informative annexes: Annex A on the principles for certification of persons and a new Annex B on how certification activities, the certification process, assessment, examination and the scheme fit together. Clauses 4 to 7 concern the body, clause 8 the scheme, clause 9 the certification process and clause 10 the management system. This short film walks through them.

Clause 4 asks the body to be a legal entity, retain responsibility for every certification decision, manage risks to impartiality on an ongoing basis and have the finances and liability arrangements the operation needs; the evidence includes registration documents, a documented decision authority, an impartiality risk analysis with actions and reviews, and proof of financial stability and insurance. Clause 5 covers the documented management and organisational structure. Clauses 6 and 7 cover resources, including competent personnel and examiners, and records and information.

The scheme, the process and the management system

Clause 8 sets requirements for the certification scheme each person is certified against: its scope, the competence it requires, the prerequisites and the methods of assessment, with the scheme developed and maintained in a way that reflects real work. Clause 9 covers the certification process from application through assessment, examination and the certification decision to suspension, withdrawal, surveillance where the scheme calls for it and recertification, together with appeals and complaints and the use of certificates and marks.

Clause 10 sets the management system requirements. The standard is used by professional institutes, training and examination bodies, sector skills bodies and operators of government-designated schemes. ISO/IEC 17024:2026, published on 31 March 2026, replaced the 2012 edition. Accreditation is granted by an accreditation body for the schemes on a defined scope, with an examination witnessed, then maintained through surveillance and reassessment.

A certification scheme sets the competence criteria for a category of skills or occupations and the method for certifying people against them, and its owner can be the body itself, a government authority or another organisation.

ISO/IEC 17024 at a glance

Purpose
Consistent, impartial and reliable certification of persons, so a certificate shows its holder met a defined scheme's requirements
Relevant to
Professional institutes, training and examination bodies, sector skills bodies and operators of government-designated schemes
Edition
ISO/IEC 17024:2026, the third edition, published 31 March 2026 and replacing the 2012 edition; accreditations to the 2012 edition are no longer valid after 31 March 2029
Accreditation
Granted by an accreditation body for the schemes on a defined scope, with an examination witnessed, then surveillance and reassessment
Sterling's role
Scheme, examination and system implementation with your team, Effivity, training, internal audit and assessment readiness, then Sustain™
Cost and timing
Total investment for an ISO/IEC 17024 certification body management system depends on the current maturity of your processes, the scope, locations and number of employees. The process typically takes 6 to 12 months

ISO/IEC 17024: the complete guide →

ISO/IEC 17024: questions people ask

Is ISO/IEC 17024 a certification or an accreditation?

Accreditation for the body, certification for the people it examines. An accreditation body assesses your body against ISO/IEC 17024, witnesses an examination and, if satisfied, accredits the schemes on your scope. A "17024 certificate" from a management system certification body is not accreditation.

What is a certification scheme, and do we have to own it?

The standard defines it as the set of rules and procedures specifying the competence criteria and other requirements for a category of skills or occupations, and the method for certifying people against them. The scheme owner can be the certification body itself, a governmental authority or another organisation. If you operate someone else's scheme, you still have to show that it meets the standard's scheme requirements.

We run training courses. Can we also certify the people we train?

Yes, if the structure protects impartiality. Clause 5 covers the body's structure in relation to education or training and clause 4 the management of impartiality: in practice, those who teach are separated from those who examine and decide. A recognised course can still be a scheme prerequisite, provided it does not lower the assessment and certification requirements.

What changed in ISO/IEC 17024:2026, and when do we have to transition?

Beyond the foreword's AI requirements in 6.5, revised definitions and CASCO alignment, Global ACI's summary lists a definition of invigilation, translation accuracy and consistency, prerequisites to application and to certification, changes to equity in 9.3.1, no self-declaration for recertification, a reinstatement decision, risks and opportunities instead of preventive action, and internal audits and management reviews each year. The transition runs on a declaration to your accreditation body, due by 31 March 2028 at the latest, and a document review, with no head office or witnessed assessment required, although the accreditation body may still witness AI invigilation; accreditations to the 2012 edition lapse after 31 March 2029. Certified persons move across on a timetable you set from their certificates' validity, which can be the normal recertification cycle.

Can examinations be held online, and can AI be used?

Yes, within the requirements. The 2026 definition of invigilation covers invigilators physically or remotely present in real time and, for practical examinations, recordings reviewed later; a note allows invigilation by artificial intelligence provided it meets the standard's requirements. Clause 6.5 adds requirements for AI in the certification process, which ANAB summarises as transparency, human oversight, validation and disclosure.

More ISO/IEC 17024 questions and answers →

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