Implementation walkthrough
How to implement ISO/IEC 17024: video walkthrough
A walkthrough of building a certification body for persons that meets ISO/IEC 17024, from scheme design to the accreditation body's witnessed examination.
Key takeaways
- Bodies certifying persons are accredited to ISO/IEC 17024, not certified.
- Each scheme must describe real work and define the competence to be certified.
- Examinations must measure competence fairly; one is witnessed at assessment.
- The body retains responsibility for every certification decision.
- Accreditations to the 2012 edition end on 31 March 2029.
Certificates of competence that can be trusted
ISO/IEC 17024 is the international standard for bodies that certify persons. It specifies principles and requirements for a body operating certification of persons, including the development and maintenance of the scheme a person is certified against. A certificate is only as trustworthy as the process behind it, so the body has to show that each scheme describes real work, examinations measure competence fairly, decisions are impartial and certified persons keep meeting the requirements through surveillance, where the scheme calls for it, and recertification.
A certification body for persons is not itself certified to ISO/IEC 17024; it is accredited. An accreditation body reviews the documentation, assesses the management system at the body's offices, witnesses an examination and, if satisfied, grants accreditation for the schemes on a defined scope. This short film walks through how a body prepares.
Schemes, examinations and the certification process
Start by defining the certifications, the schemes and the accreditation body: which certifications and levels go on the application, who owns each scheme and which accreditation body to use, normally the national one. Each body has its own procedure, but the sequence is common.
A gap analysis then checks every clause, and the scheme and certification process clauses for each certification. Implementation builds the body's foundations: a legal entity that retains responsibility for every certification decision, an impartiality risk analysis with actions and reviews, financial and liability arrangements, a documented structure and competent personnel. Each scheme is developed and maintained with its competence requirements, the examinations are designed to measure them fairly and securely, and the certification process runs from application through assessment and decision to surveillance and recertification. Internal audit and management review follow before the application and the assessment, including a witnessed examination; the accreditation body decides.
Sterling's expert and experienced consultants support scheme, examination and system implementation under Sterling OS™. ISO/IEC 17024:2026, the third edition, was published on 31 March 2026, and accreditations to the 2012 edition are no longer valid after 31 March 2029.
ISO/IEC 17024 at a glance
- Purpose
- Consistent, impartial and reliable certification of persons, so a certificate shows its holder met a defined scheme's requirements
- Relevant to
- Professional institutes, training and examination bodies, sector skills bodies and operators of government-designated schemes
- Edition
- ISO/IEC 17024:2026, the third edition, published 31 March 2026 and replacing the 2012 edition; accreditations to the 2012 edition are no longer valid after 31 March 2029
- Accreditation
- Granted by an accreditation body for the schemes on a defined scope, with an examination witnessed, then surveillance and reassessment
- Sterling's role
- Scheme, examination and system implementation with your team, Effivity, training, internal audit and assessment readiness, then Sustain™
- Cost and timing
- Total investment for an ISO/IEC 17024 certification body management system depends on the current maturity of your processes, the scope, locations and number of employees. The process typically takes 6 to 12 months
ISO/IEC 17024: questions people ask
Is ISO/IEC 17024 a certification or an accreditation?
Accreditation for the body, certification for the people it examines. An accreditation body assesses your body against ISO/IEC 17024, witnesses an examination and, if satisfied, accredits the schemes on your scope. A "17024 certificate" from a management system certification body is not accreditation.
What is a certification scheme, and do we have to own it?
The standard defines it as the set of rules and procedures specifying the competence criteria and other requirements for a category of skills or occupations, and the method for certifying people against them. The scheme owner can be the certification body itself, a governmental authority or another organisation. If you operate someone else's scheme, you still have to show that it meets the standard's scheme requirements.
We run training courses. Can we also certify the people we train?
Yes, if the structure protects impartiality. Clause 5 covers the body's structure in relation to education or training and clause 4 the management of impartiality: in practice, those who teach are separated from those who examine and decide. A recognised course can still be a scheme prerequisite, provided it does not lower the assessment and certification requirements.
What changed in ISO/IEC 17024:2026, and when do we have to transition?
Beyond the foreword's AI requirements in 6.5, revised definitions and CASCO alignment, Global ACI's summary lists a definition of invigilation, translation accuracy and consistency, prerequisites to application and to certification, changes to equity in 9.3.1, no self-declaration for recertification, a reinstatement decision, risks and opportunities instead of preventive action, and internal audits and management reviews each year. The transition runs on a declaration to your accreditation body, due by 31 March 2028 at the latest, and a document review, with no head office or witnessed assessment required, although the accreditation body may still witness AI invigilation; accreditations to the 2012 edition lapse after 31 March 2029. Certified persons move across on a timetable you set from their certificates' validity, which can be the normal recertification cycle.
Can examinations be held online, and can AI be used?
Yes, within the requirements. The 2026 definition of invigilation covers invigilators physically or remotely present in real time and, for practical examinations, recordings reviewed later; a note allows invigilation by artificial intelligence provided it meets the standard's requirements. Clause 6.5 adds requirements for AI in the certification process, which ANAB summarises as transparency, human oversight, validation and disclosure.
Keep exploring
Related to this video
The complete guide
Everything on ISO/IEC 17024
Start with the ISO/IEC 17024 page, or go straight to the guide you need.
On the ISO/IEC 17024 page
- What are the main ISO/IEC 17024 requirements?
- How do you get ISO/IEC 17024 accredited?
- How much does ISO/IEC 17024 accreditation cost?
- How long does ISO/IEC 17024 accreditation take?
- Who needs ISO/IEC 17024 accreditation?
- How ISO/IEC 17024 accreditation supports your certification body and the people it certifies
- Frequently asked questions about ISO/IEC 17024
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