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United Kingdom · Certification

ISO 22301 certification in the United Kingdom

Achieve ISO 22301 certification in the UK with Sterling: 8,100+ client engagements in 60+ countries, 20+ years.

  • Accredited certification
  • London office team
  • Effivity software included
  • Academy training included

Clients include

  • Allianz
  • Emirates Flight Catering
  • Etihad Rail
  • Haier
  • Whirlpool
  • Emerson
In short

ISO 22301 certification in the UK at a glance

Three UK instruments bear on ISO 22301. Not one of them names it. So why do buyers in the UK keep asking for the certificate?

Impact tolerances, important business services and severe but plausible scenarios are FCA vocabulary rather than ISO wording, yet the work behind them overlaps heavily with a business continuity management system. The FCA's operational resilience rules apply to banks, building societies, insurers, payment and e-money institutions and others, and the PRA's supervisory statement SS2/21 extends the expectation to business continuity and exit plans for outsourced services. Outside finance, the Civil Contingencies Act requires Category 1 responders, including local authorities and NHS bodies, to put business continuity management arrangements in place, and their suppliers feel the effect. ISO 22301 gives these demands a certifiable structure: business impact analysis, risk assessment, continuity strategies, plans and a testing regime. Certification is granted by a certification body accredited by UKAS or by another accreditation body within the international mutual recognition arrangements. Sterling delivers from its London office, reusing existing impact tolerance mapping rather than duplicating it, with Effivity and Sterling Academy included.

The need

Who needs ISO 22301 in the UK, and what happens without it

In the UK the question rarely comes from a law. It comes from the buyer, the regulator or the partner that wants proof before it signs. These are the organisations that get asked.

  • Banks, insurers, payment and e-money firmsFCA rules require important business services to remain within impact tolerances.
  • Service providers to PRA-regulated firmsSS2/21 covers business continuity and exit plans and expects assurance over provider controls.
  • Suppliers to emergency services, local authorities and NHS bodiesCategory 1 responders must put in place business continuity management arrangements and look for resilient suppliers.
  • Operators of essential servicesNIS Regulations focus on resilience of network and information systems.

Not sure which of these applies to you?Answer a short set of questions and your readiness report arrives by e-mail.

Take the ISO 22301 readiness check
Requirements

ISO 22301 requirements in the UK

Strip away the vocabulary and ISO 22301 requires a company to prove six things about how it keeps operating when something goes wrong.

You know what must keep runningA business impact analysis identifies your priority activities and how quickly each one must be resumed after disruption.
Leadership owns continuityTop management sets continuity policy and objectives, assigns roles and backs the programme with people and budget.
You assessed what could disrupt youRisks of disruption to priority activities, and to the resources they depend on, are assessed and treated.
Plans are written and readyResponse and recovery plans, and a defined incident response structure, exist for the scenarios that matter most to you.
You have tested themPlans are exercised, and lessons from exercises and real incidents are fed back into them.
You keep the programme currentContinuity performance is evaluated, internal audits and management reviews take place, and the programme improves over time.

In the UK these six sit alongside the local laws and regulations listed under drivers below; one system can evidence both. The detail is on the global hub: ISO 22301 explained →

How Sterling gets a UK company certified

How to get ISO 22301 certified in the UK

One team from the London office carries the work from scoping to certificate. England, Scotland, Wales and Northern Ireland, on-site from London; remote delivery for distributed teams.

  1. Discovery call and scopeEntities, locations, regulators and target date, agreed before any proposal.
  2. Gap assessment against ISO 22301 and the UK requirements that apply to youControls you already run for your regulators and customers are reused, not rebuilt.
  3. Your system built with your team in EffivityRisks, controls, evidence, incidents and reviews in one live system the auditor can see.
  4. Internal audit, management review and corrective actionsYour internal auditors trained by Sterling; the evidence proven before the certification body arrives.
  5. Certification body stage 1 and stage 2, then surveillanceAn accredited body audits and decides. Sterling supports the audits and the three-year cycle.
Included in every engagement
  • End to end, from one team
  • Effivity ISO & GRC software
  • Preferential Sterling Academy access, with complimentary awareness training for your people
  • Internal auditor training for your audit team, as applicable to your standard
  • Vulnerability assessment on ISMS engagements

The Sterling Promise: 100% on-time completion, 100% success, 8,100+ client engagements.Sterling does not certify. Certification decisions stay with independent bodies.

Time

How long does ISO 22301 certification take in the UK?

There is no standard duration: it depends on your scope and on how much of the system already runs. In the UK these are the factors that set the timeline.

  • Number of important business services and sites in scope
  • Existing FCA/PRA impact tolerance mapping that can be reused
  • Exercise and test programme completed before stage 2
  • Third-party and outsourcing dependencies to assess

Sterling agrees a dated plan with you on the discovery call, once the scope is known.

Cost

How much does ISO 22301 certification cost in the UK?

The cost has two parts: the consulting work to build and prove the system, and the certification body’s audit fees, which are quoted separately. In the UK these factors move both.

  • Scope of products, services and locations
  • Depth of business impact analysis and scenario testing
  • Certification body audit fees, quoted separately from consulting
  • Alignment with ISO/IEC 27001 and IT disaster recovery

Sterling gives one customised, all-inclusive proposal after the discovery call, never before the scope is agreed.

Choosing a partner

ISO 22301 consultants and certification bodies in the UK

Two different organisations are involved. A consultant helps you build the system and prove it works; an accredited certification body then audits or assesses it and decides. Keeping the two separate is what makes the result credible to buyers and regulators.

  • Check that the body’s accreditation or approval covers ISO 22301 and your sector, and that its certificates can be verified online.
  • Ask the consultant how the local requirements in the UK are mapped into the same system, so nothing runs twice.
  • Ask for client references in your sector; Sterling’s client letters are available on request.
  • Agree who owns the evidence and the tool after the engagement; with Sterling the system stays yours, in Effivity.

    Laws and regulations that drive ISO 22301 in the UK (3)

    InstrumentHow it treats the standard
    FCA operational resilience rulesExpected in practice
    Important business services must stay within impact tolerances; ISO standards not cited.
    PRA Supervisory Statement SS2/21 Outsourcing and third party risk managementExpected in practice
    Includes business continuity and exit plans for outsourced services; certificates may support assurance; ISO 22301 not named.
    Civil Contingencies Act — duties of Category 1 respondersExpected in practice
    Business continuity management arrangements required; ISO 22301 not cited.

    "Expected in practice" means the instrument asks for the outcomes ISO 22301 covers without naming a standard, and ISO 22301 is what buyers and regulators commonly accept as evidence of them.

    Accreditation, audit language and remote audits in the UK

    Use a certification body accredited for this standard by UKAS or by another accreditation body within the international mutual recognition arrangements (Global ACI — Global Accreditation Cooperation Incorporated, formerly the IAF MLA); check that the accreditation scope covers the standard and your sector. No body is named here unless its UK accreditation scope has been verified. Edition and transition details: ISO 22301 hub →

    Audit language

    English. Agree the audit language with the certification body at application; Welsh public body clients may set Welsh-language requirements.

    Remote and on-site

    Stage 1 is often remote; stage 2 normally includes on-site audit of the sites in scope, subject to the certification body's rules.

    ISO 22301 in the UK: questions clients ask

    Does ISO 22301 meet FCA operational resilience rules?

    Not by itself. The FCA's operational resilience rules do not cite ISO 22301. A business continuity management system can support mapping, testing and impact tolerances for important business services, but the firm remains accountable for meeting the rules. Treat certification as supporting evidence and take your regulatory questions to the FCA or your counsel.

    Do our banking clients accept an ISO 22301 certificate?

    Often as helpful evidence, but not as a conclusion. PRA SS2/21 treats provider certificates and independent reports as possible aids to assurance, while requiring each firm to judge their adequacy rather than assume they are enough. Expect questions on scope and how the certificate fits the outsourced service your client receives.

    Is business continuity a legal duty in the UK?

    Only for some bodies. Under the Civil Contingencies Act, Category 1 responders, such as emergency services, local authorities and NHS bodies, must put in place business continuity management arrangements. Most commercial businesses face no such statutory duty, although ISO 22301 is not cited on the Cabinet Office page. Confirm your own status with your counsel.

    Read more

    More on ISO 22301 for UK organisations

    Explore

    Other standards UK businesses ask Sterling for

    Organisations in the UK often combine ISO 22301 with one of these, under one management system where the scopes allow.

    All 23 standards Sterling delivers in the United Kingdom →

    Next step

    Start with a free discovery call from the London office

    A Sterling consultant goes through your entities, your regulators and your target date with you. No proposal until the scope is agreed.

    Sources

    1. FCA operational resilience rules — fca.org.uk (accessed 5 Oct 2026)
    2. PRA Supervisory Statement SS2/21 Outsourcing and third party risk management — bankofengland.co.uk (accessed 5 Oct 2026)
    3. Civil Contingencies Act — duties of Category 1 responders — gov.uk (accessed 5 Oct 2026)
    4. United Kingdom Accreditation Service (UKAS) — ukas.com (accessed 5 Oct 2026)
    5. PPN 014: Cyber Essentials scheme — gov.uk (accessed 5 Oct 2026)
    6. PPN 006: Taking account of Carbon Reduction Plans in the procurement of major government contracts — gov.uk (accessed 5 Oct 2026)

    Talk to a consultant

    Plan your certification with the London team.

    Tell us your goals, locations and target date. We’ll help you define the scope, timeline and next steps.

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