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Pakistan · Compliance

PCI DSS compliance in Pakistan

Achieve PCI DSS compliance in Pakistan with Sterling: 8,100+ client engagements in 60+ countries, 20+ years.

  • Compliance, end to end
  • Mumbai office team
  • Effivity software included
  • Academy training included

Clients include

  • Allianz
  • Emirates Flight Catering
  • Etihad Rail
  • Haier
  • Whirlpool
  • Emerson
In short

PCI DSS compliance in Pakistan at a glance

SBP Regulations for Payment Card Security (PSD Circular No. 05 of 2016) refers to PCI DSS, yet none of the Pakistani instruments checked makes it compulsory. Buyers in Pakistan ask for it anyway.

Card security in Pakistan has an unusually direct regulatory hook. The State Bank of Pakistan's Regulations for Payment Card Security say card service providers shall preferably comply with PCI DSS and PA DSS, alongside EMV, authentication and fraud monitoring, and SBP has also listed a technology risk management framework for payment institutions. Beyond banks, Pakistani BPOs, contact centres and software firms handling card data for overseas clients are usually asked for validated compliance by the client's acquirer or payment brand. PCI DSS is not a certificate: a Qualified Security Assessor produces a Report on Compliance, or a self-assessment applies for lower volumes, as the brands and acquirers decide, and neither Sterling nor an ISO certification body validates it. Sterling's Mumbai office helps scope the cardholder data environment, close gaps and prepare evidence before the assessor starts, with Effivity software and Sterling Academy training included with the engagement.

The need

Who needs PCI DSS in Pakistan, and what happens without it

These are the organisations in Pakistan that most often need to show PCI DSS.

  • Banks, microfinance banks and card issuersSBP's Regulations for Payment Card Security say card service providers shall preferably comply with PCI DSS and PA DSS.
  • Payment institutions, processors and fintech walletsSBP lists a technology risk management framework for payment institutions, and card data handling is a core risk.
  • BPO and contact-centre firms handling card data for overseas clientsOverseas clients and acquirers require validated PCI DSS compliance from service providers.
  • E-commerce merchants and software providers touching cardholder dataThe payment brands and acquirers decide how merchants validate, depending on volume and role.

Not sure which of these applies to you?Answer a short set of questions and your readiness report arrives by e-mail.

Take the PCI DSS readiness check
Requirements

PCI DSS requirements in Pakistan

Strip away the vocabulary and PCI DSS asks any business that stores, processes or transmits card data to comply in six areas.

You know where card data livesThe cardholder data environment is scoped, data flows are mapped and the environment is segmented where possible.
Networks are protectedNetwork security controls restrict traffic to and from systems that handle card data, and configurations are hardened.
Stored data is minimised and protectedOnly the card data you need is kept, sensitive authentication data is not retained after authorisation except under issuer rules, and the rest is protected.
Access is restricted and authenticatedAccess to card data is limited to people who need it, with unique IDs and multi-factor authentication where required.
Systems are logged and testedActivity is logged and reviewed, vulnerabilities are scanned and patched, and penetration testing is carried out.
Policies and people keep it runningSecurity policies, staff awareness, vendor management and incident response keep controls working between assessments.

In Pakistan these six sit alongside the local laws and regulations listed under drivers below; one system can evidence both. The detail is on the global hub: PCI DSS explained →

How Sterling gets a Pakistani company compliant with PCI DSS

How to achieve PCI DSS compliance in Pakistan

One team from the Mumbai office carries the work from scoping to sign-off. Clients across Pakistan are served from Sterling's Mumbai office, on-site where the work needs it and remotely otherwise.

  1. Discovery call and scopeEntities, locations, regulators and target date, agreed before any proposal.
  2. Gap assessment against PCI DSS and the Pakistani requirements that apply to youControls you already run for your regulators and customers are reused, not rebuilt.
  3. Your system built with your team in EffivityRisks, controls, evidence, incidents and reviews in one live system the auditor can see.
  4. Internal audit, management review and corrective actionsYour internal auditors trained by Sterling; the evidence proven before any external review.
  5. Reviews by regulators, customers and auditorsSterling supports the reviews your regulators, customers and auditors run.
Included in every engagement
  • End to end, from one team
  • Effivity ISO & GRC software
  • Preferential Sterling Academy access, with complimentary awareness training for your people
  • Internal auditor training for your audit team, as applicable to your standard
  • Vulnerability assessment on ISMS engagements

The Sterling Promise: 100% on-time completion, 100% success, 8,100+ client engagements.Sterling does not certify. Certification decisions stay with independent bodies.

Time

How long does PCI DSS compliance take in Pakistan?

There is no standard duration: it depends on your scope and on how much of the system already runs. In Pakistan these are the factors that set the timeline.

  • Size of the cardholder data environment and segmentation
  • Number of payment channels, systems and service providers
  • Maturity of logging, vulnerability management and access control
  • Assessor and acquirer scheduling

Sterling agrees a dated plan with you on the discovery call, once the scope is known.

Cost

How much does PCI DSS compliance cost in Pakistan?

The cost has two parts: the consulting work to build and prove the system, and any external assessor’s fees, which are quoted separately. In Pakistan these factors move both.

  • Scale of the in-scope environment and merchant or service-provider level
  • Assessor fees quoted separately from readiness consulting
  • Segmentation, tokenisation or tooling changes
  • Penetration testing and scanning

Sterling gives one customised, all-inclusive proposal after the discovery call, never before the scope is agreed.

Choosing a partner

PCI DSS consultants and assessors in Pakistan

Two different organisations are involved. A consultant helps you build the system and prove it works; your regulators, customers and auditors then audits or assesses it and decides. Keeping the two separate is what makes the result credible to buyers and regulators.

  • Check that the body’s accreditation or approval covers PCI DSS and your sector, and that its certificates can be verified online.
  • Ask the consultant how the local requirements in Pakistan are mapped into the same system, so nothing runs twice.
  • Ask for client references in your sector; Sterling’s client letters are available on request.
  • Agree who owns the evidence and the tool after the engagement; with Sterling the system stays yours, in Effivity.

    Laws and regulations that drive PCI DSS in Pakistan (3)

    InstrumentHow it treats the standard
    SBP Regulations for Payment Card Security (PSD Circular No. 05 of 2016)Refers to / expects
    Card service providers 'shall preferably comply with PCI DSS and PA DSS standards'; the regulations also set EMV, authentication and fraud-monitoring measures.
    Technology Risk Management Framework for Payment Institutions (PSP&OD Circular No. 04 of 2025)Context
    Does not name PCI DSS in the circular listing. SBP framework for payment institutions listed under risk management.
    PCI Security Standards Council programmesScheme rule
    The Council lists Qualified Security Assessors and other assessor programmes; the payment brands and acquirers decide who must validate and how.

    Accreditation, audit language and remote audits in Pakistan

    PCI DSS is a compliance obligation set by the payment brands, not a certificate. Depending on volume and role, validation is by a Qualified Security Assessor producing a Report on Compliance, or by a self-assessment questionnaire, as the acquirer or payment brand requires. Neither Sterling nor an ISO certification body validates it. SBP's card regulations say card service providers shall preferably comply with PCI DSS and PA DSS; confirm your own obligation with your acquirer and SBP. Edition and transition details: PCI DSS hub →

    Audit language

    Reports of compliance are written in English; interviews and evidence can be in Urdu if the assessor's team can work in it. Agree the working language with the assessor at the outset.

    Remote and on-site

    Assessors review systems, networks and records; evidence collection and walkthroughs are often remote, and data centres or payment operations rooms in scope may be visited.

    PCI DSS in Pakistan: questions clients ask

    Is PCI DSS mandatory for card issuers in Pakistan?

    SBP's Regulations for Payment Card Security say card service providers shall preferably comply with PCI DSS and PA DSS, which is firm encouragement short of an absolute requirement. Acquirers and the payment brands may set stricter terms in their contracts. Confirm your own obligations with SBP and your acquirer.

    Who validates PCI DSS compliance?

    A Qualified Security Assessor or, for lower volumes, the merchant through a self-assessment questionnaire, as the acquirer or payment brand requires. It is not a certificate, and neither Sterling nor an ISO certification body validates it. The PCI Security Standards Council lists the assessor programmes. Ask your acquirer which route applies to you.

    Does SBP's payment institution framework mention PCI DSS?

    The listing for SBP's Technology Risk Management Framework for Payment Institutions (PSP&OD Circular No. 04 of 2025, dated 3 October 2025) does not mention PCI DSS. The card security regulations do. A payment institution should read both texts and ask SBP which apply to its licence.

    Do overseas BPO clients need PCI DSS from Pakistani providers?

    If the provider handles card data for the client, the client's acquirer or payment brand will usually require validated compliance from the provider, whatever Pakistan's own rules say. The size of the cardholder data environment and its segmentation then drive the effort. Ask the client which validation route it accepts before scoping.

    Read more

    More on PCI DSS for Pakistani organisations

    Explore

    Other standards Pakistani businesses ask Sterling for

    Organisations in Pakistan often combine PCI DSS with one of these, under one management system where the scopes allow.

    All 21 standards Sterling delivers in Pakistan →

    Next step

    Start with a free discovery call from the Mumbai office

    A Sterling consultant goes through your entities, your regulators and your target date with you. No proposal until the scope is agreed.

    Sources

    1. SBP Regulations for Payment Card Security (PSD Circular No. 05 of 2016) — archive.sbp.org.pk (accessed 8 Oct 2026)
    2. Technology Risk Management Framework for Payment Institutions (PSP&OD Circular No. 04 of 2025) — sbp.org.pk (accessed 8 Oct 2026)
    3. PCI Security Standards Council programmes — pcisecuritystandards.org (accessed 8 Oct 2026)

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