ISO 22301 certification in New Zealand

ISO 22301 certification in New Zealand at a glance

Resilience in New Zealand has a regulatory face in two places. The Civil Defence Emergency Management Act 2002, administered by the National Emergency Management Agency, requires lifeline utilities to keep functioning to the fullest possible extent during and after an emergency, and NEMA notes that an Emergency Management Act is intended to replace it and to rename those operators essential infrastructure providers. The Reserve Bank's outsourcing policy expects large banks to keep meeting time-critical obligations even if a service provider fails. Neither names ISO 22301, so the certificate is voluntary and issued by a certification body, ideally one accredited by JASANZ, after audit of the business continuity management system. Sterling's Sydney office guides New Zealand organisations through impact analysis, recovery strategy, exercising and audit preparation, with Effivity and Sterling Academy included with the engagement.

Who needs ISO 22301 in New Zealand, and what happens without it

In New Zealand the question rarely comes from a law. It comes from the buyer, the regulator or the partner that wants proof before it signs. These are the organisations that get asked.

• Lifeline utilities (essential infrastructure providers)The Civil Defence Emergency Management Act 2002 requires a lifeline utility to be able to function to the fullest possible extent during and after an emergency and to provide its plan on request.
• Large banks and their critical suppliersBS11 requires banks to meet time-critical obligations and provide basic services if a service provider fails.
• Telecommunications and network operatorsTICSA sets obligations on telecommunications providers, with network security regulated by the NCSC.
• Businesses that supply essential services to governmentAgencies may ask suppliers for assurance evidence, and certifications are among the evidence the Supplier Code of Conduct accepts.

ISO 22301 requirements in New Zealand

Strip away the vocabulary and ISO 22301 requires a company to prove six things about how it keeps operating when something goes wrong.

In New Zealand these six sit alongside the local laws and regulations listed under drivers below; one system can evidence both. The detail is on the global hub: ISO 22301 explained →

• ISO 22301 requirements, clause by clause in plain language
• The documents ISO 22301 expects

How to get ISO 22301 certified in New Zealand

One team from the Sydney office carries the work from scoping to certificate. Clients across New Zealand are served from Sterling's Sydney office, on-site where the work needs it and remotely otherwise.

1. Discovery call and scopeEntities, locations, regulators and target date, agreed before any proposal.
2. Gap assessment against ISO 22301 and the New Zealand requirements that apply to youControls you already run for your regulators and customers are reused, not rebuilt.
3. Your system built with your team in EffivityRisks, controls, evidence, incidents and reviews in one live system the auditor can see.
4. Internal audit, management review and corrective actionsYour internal auditors trained by Sterling; the evidence proven before the certification body arrives.
5. Certification body stage 1 and stage 2, then surveillanceAn accredited body audits and decides. Sterling supports the audits and the three-year cycle.

The Sterling Promise: 100% on-time completion, 100% success, 8,100+ client engagements.Sterling does not certify. Certification decisions stay with independent bodies.

• The ISO 22301 certification process, step by step
• ISO 22301 internal audit

How long does ISO 22301 certification take in New Zealand?

There is no standard duration: it depends on your scope and on how much of the system already runs. In New Zealand these are the factors that set the timeline.

• Critical activities and dependencies to analyse
• Business impact analysis and recovery strategies to build
• Exercise and test programme to run before audit
• Certification body scheduling around public holidays

Sterling agrees a dated plan with you on the discovery call, once the scope is known.

• Scope and timeline estimator

How much does ISO 22301 certification cost in New Zealand?

The cost has two parts: the consulting work to build and prove the system, and the certification body’s audit fees, which are quoted separately. In New Zealand these factors move both.

• Number of sites, activities and suppliers in scope
• Exercise and recovery-site arrangements
• Certification body audit fees quoted separately from consulting
• Integration with ISO/IEC 27001 or ISO 20000-1

Sterling gives one customised, all-inclusive proposal after the discovery call, never before the scope is agreed.

• What makes up the cost of ISO 22301

ISO 22301 consultants and certification bodies in New Zealand

Two different organisations are involved. A consultant helps you build the system and prove it works; an accredited certification body then audits or assesses it and decides. Keeping the two separate is what makes the result credible to buyers and regulators.

• Check that the body’s accreditation or approval covers ISO 22301 and your sector, and that its certificates can be verified online.
• Ask the consultant how the local requirements in New Zealand are mapped into the same system, so nothing runs twice.
• Ask for client references in your sector; Sterling’s client letters are available on request.
• Agree who owns the evidence and the tool after the engagement; with Sterling the system stays yours, in Effivity.

ISO 22301 in New Zealand: questions clients ask

More on ISO 22301 for New Zealand organisations

• ISO 22301: the complete guide
• Watch: How to implement ISO 22301
• ISO 22301 certification in New Zealand and every other standard Sterling delivers there

Other standards New Zealand businesses ask Sterling for

Organisations in New Zealand often combine ISO 22301 with one of these, under one management system where the scopes allow.

All 21 standards Sterling delivers in New Zealand →