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Mexico · Certification

ISO 22301 certification in Mexico

Achieve ISO 22301 certification in Mexico with Sterling: 8,100+ client engagements in 60+ countries, 20+ years.

  • Accredited certification
  • New York office team
  • Effivity software included
  • Academy training included

Clients include

  • Allianz
  • Emirates Flight Catering
  • Etihad Rail
  • Haier
  • Whirlpool
  • Emerson
In short

ISO 22301 certification in Mexico at a glance

In Mexico, ISO 22301 is asked for by buyers and schemes rather than required by law. The drivers below show where the pressure comes from.

Continuity planning in Mexico is pulled along by regulated finance and by customers. The banking law lets the CNBV require measures that keep outsourced services continuous and information intact, and the fintech law has regulators issue operational continuity provisions for certain institutions; neither names ISO 22301. BPO operators, manufacturers in just-in-time chains and data centres meet the same question from customers. On accreditation, Global ACI's entry for the Entidad Mexicana de Acreditación does not list ISO 22301, so ask any certification body which accreditation backs its certificate and whether your customer accepts it. Sterling's New York office helps teams run business impact analysis, design recovery strategies, exercise plans and prepare for certification, with Effivity and Sterling Academy included with the engagement. The certificate is issued by the accredited body, never by Sterling.

The need

Who needs ISO 22301 in Mexico, and what happens without it

In Mexico the question rarely comes from a law. It comes from the buyer, the regulator or the partner that wants proof before it signs. These are the organisations that get asked.

  • Banks, fintechs and payment firmsBanking law and fintech rules put continuity of services and operational continuity under CNBV scrutiny, and ISO 22301 gives a structured way to build and test it.
  • BPO and contact-centre operatorsOverseas clients ask outsourced operations how they keep serving customers through site loss, outages and disasters.
  • Manufacturers in just-in-time supply chainsAutomotive and electronics customers expect suppliers to show continuity plans for disruption.
  • Data centre and cloud operatorsAvailability promises need tested recovery arrangements.
  • Hospitals, logistics and utilities-linked operators whose services cannot pauseServices that cannot stop need recovery priorities agreed and exercised before a disruption, not after.

Not sure which of these applies to you?Answer a short set of questions and your readiness report arrives by e-mail.

Take the ISO 22301 readiness check
Requirements

ISO 22301 requirements in Mexico

Strip away the vocabulary and ISO 22301 requires a company to prove six things about how it keeps operating when something goes wrong.

You know what must keep runningA business impact analysis identifies your priority activities and how quickly each one must be resumed after disruption.
Leadership owns continuityTop management sets continuity policy and objectives, assigns roles and backs the programme with people and budget.
You assessed what could disrupt youRisks of disruption to priority activities, and to the resources they depend on, are assessed and treated.
Plans are written and readyResponse and recovery plans, and a defined incident response structure, exist for the scenarios that matter most to you.
You have tested themPlans are exercised, and lessons from exercises and real incidents are fed back into them.
You keep the programme currentContinuity performance is evaluated, internal audits and management reviews take place, and the programme improves over time.

In Mexico these six sit alongside the local laws and regulations listed under drivers below; one system can evidence both. The detail is on the global hub: ISO 22301 explained →

How Sterling gets a Mexican company certified

How to get ISO 22301 certified in Mexico

One team from the New York office carries the work from scoping to certificate. Clients across Mexico are served from Sterling's New York office, on-site where the work needs it and remotely otherwise.

  1. Discovery call and scopeEntities, locations, regulators and target date, agreed before any proposal.
  2. Gap assessment against ISO 22301 and the Mexican requirements that apply to youControls you already run for your regulators and customers are reused, not rebuilt.
  3. Your system built with your team in EffivityRisks, controls, evidence, incidents and reviews in one live system the auditor can see.
  4. Internal audit, management review and corrective actionsYour internal auditors trained by Sterling; the evidence proven before the certification body arrives.
  5. Certification body stage 1 and stage 2, then surveillanceAn accredited body audits and decides. Sterling supports the audits and the three-year cycle.
Included in every engagement
  • End to end, from one team
  • Effivity ISO & GRC software
  • Preferential Sterling Academy access, with complimentary awareness training for your people
  • Internal auditor training for your audit team, as applicable to your standard
  • Vulnerability assessment on ISMS engagements

The Sterling Promise: 100% on-time completion, 100% success, 8,100+ client engagements.Sterling does not certify. Certification decisions stay with independent bodies.

Time

How long does ISO 22301 certification take in Mexico?

There is no standard duration: it depends on your scope and on how much of the system already runs. In Mexico these are the factors that set the timeline.

  • Business impact analysis and risk assessment across critical activities
  • Recovery strategies, alternate sites and supplier dependencies
  • Exercise and testing history with lessons learned
  • Certification body scheduling

Sterling agrees a dated plan with you on the discovery call, once the scope is known.

Cost

How much does ISO 22301 certification cost in Mexico?

The cost has two parts: the consulting work to build and prove the system, and the certification body’s audit fees, which are quoted separately. In Mexico these factors move both.

  • Number of sites and critical activities in scope
  • Recovery capability such as alternate sites and backup systems
  • Certification body audit fees, quoted separately from consulting
  • Exercise design and facilitation

Sterling gives one customised, all-inclusive proposal after the discovery call, never before the scope is agreed.

Choosing a partner

ISO 22301 consultants and certification bodies in Mexico

Two different organisations are involved. A consultant helps you build the system and prove it works; an accredited certification body then audits or assesses it and decides. Keeping the two separate is what makes the result credible to buyers and regulators.

  • Check that the body’s accreditation or approval covers ISO 22301 and your sector, and that its certificates can be verified online.
  • Ask the consultant how the local requirements in Mexico are mapped into the same system, so nothing runs twice.
  • Ask for client references in your sector; Sterling’s client letters are available on request.
  • Agree who owns the evidence and the tool after the engagement; with Sterling the system stays yours, in Effivity.

    Laws and regulations that drive ISO 22301 in Mexico (3)

    InstrumentHow it treats the standard
    Ley de Instituciones de Crédito — continuity of servicesContext
    The CNBV may order measures so that the continuity of services provided to clients and the integrity of information are assured where services are outsourced; the law does not name ISO 22301.
    Ley para Regular las Instituciones de Tecnología Financiera — operational continuityContext
    The CNBV, and in some cases Banco de México jointly, issue provisions on information security and operational continuity for certain fintech institutions; read the current provisions for what applies to your licence.
    Entidad Mexicana de Acreditación (EMA) recognition entries on Global ACIAccreditation
    Global ACI's entry for EMA does not list ISO 22301 among its management-system entries, so ask the certification body which accreditation backs a business continuity certificate.

    Accreditation, audit language and remote audits in Mexico

    Use a certification body accredited for ISO 22301 by an accreditation body within the international mutual recognition arrangements (Global ACI — Global Accreditation Cooperation Incorporated, formerly the IAF MLA). Global ACI's entry for the Entidad Mexicana de Acreditación does not list ISO 22301, so ask each certification body which accreditation backs the certificate and whether your customer or regulator accepts it. The certification body decides, not Sterling. Edition and transition details: ISO 22301 hub →

    Audit language

    Spanish is the usual language of Mexican law, tenders and regulatory filings, while audits for exporters and multinationals often run in English or in both languages; agree the audit language, any interpreter and the language of controlled documents with the certification body at application.

    Remote and on-site

    Remote audit elements are at the certification body's discretion; sites, operations rooms and recovery locations in scope are normally visited, and exercise records and plans can be reviewed remotely.

    ISO 22301 in Mexico: questions clients ask

    Do Mexican banking rules require ISO 22301?

    Not by name. The banking law lets the CNBV require measures that keep services to clients continuous and information intact where services are outsourced, and the fintech law has regulators issue operational continuity provisions for certain institutions. ISO 22301 is a way to structure that work, not proof of compliance. Check current provisions with your counsel or the CNBV.

    Which accreditation backs ISO 22301 certification for a Mexican organisation?

    The Entidad Mexicana de Acreditación is absent from Global ACI's ISO 22301 listing, so a Mexican accreditation is not the obvious route. A body accredited elsewhere in the international arrangements may issue the certificate. Request its accreditation certificate and scope, then confirm your customer or regulator accepts that accreditation.

    What is a business impact analysis for?

    It identifies which activities are critical, how long each can be disrupted and what resources they need, so that recovery strategies target the right things. It is also the first big task in most ISO 22301 projects and a main driver of the timeline. Without it, plans tend to protect assets rather than services.

    Do BPOs in Mexico use ISO 22301 for overseas customers?

    Many do, because overseas clients ask outsourced operations how they keep serving customers through outages and site loss. A certificate is one form of evidence, along with tested plans and exercise records. Choose the certification body with attention to its accreditation, and confirm that your customer accepts it.

    Read more

    More on ISO 22301 for Mexican organisations

    Explore

    Other standards Mexican businesses ask Sterling for

    Organisations in Mexico often combine ISO 22301 with one of these, under one management system where the scopes allow.

    All 21 standards Sterling delivers in Mexico →

    Next step

    Start with a free discovery call from the New York office

    A Sterling consultant goes through your entities, your regulators and your target date with you. No proposal until the scope is agreed.

    Sources

    1. Ley de Instituciones de Crédito — continuity of services — diputados.gob.mx (accessed 11 Oct 2026)
    2. Ley para Regular las Instituciones de Tecnología Financiera — operational continuity — diputados.gob.mx (accessed 11 Oct 2026)
    3. Entidad Mexicana de Acreditación (EMA) recognition entries on Global ACI — global-aci.org; ema.org.mx (accessed 11 Oct 2026)

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