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Japan · Tokyo · Compliance

Act on the Protection of Personal Information (APPI) compliance in Tokyo

Achieve Act on the Protection of Personal Information (APPI) compliance in Tokyo with Sterling: 8,100+ client engagements in 60+ countries, 20+ years.

  • Compliance, end to end
  • Tokyo office team
  • Effivity software included
  • Academy training included

Clients include

  • Allianz
  • Emirates Flight Catering
  • Etihad Rail
  • Haier
  • Whirlpool
  • Emerson
In short

Act on the Protection of Personal Information (APPI) compliance in Tokyo at a glance

A foreign group that sets up its Asian headquarters in one of Tokyo's six special-zone areas takes on a quiet obligation from the first day: the personal information of Japanese customers, staff and counterparties now sits under the Act on the Protection of Personal Information. The Tokyo One-Stop Business Establishment Centre helps with set-up formalities, yet data-protection design stays with the company. APPI compliance is not a certificate. It is a working programme of data mapping, purpose-of-use statements, security measures, supervision of vendors that handle data, a breach-response routine and a clear position on transfers abroad. Sterling's Tokyo office builds that programme with your teams, keeps the records in Effivity and trains data handlers through Sterling Academy.

Why here

Why Act on the Protection of Personal Information (APPI) in Tokyo

  • Asian headquarters and R&D centres in the six special-zone areasThey receive customer, employee and partner data from Japan and from group companies abroad, so data flows cross borders from the start.
  • Financial and fintech firms supported by the Global Financial City policyCustomer financial data and outsourced processing make data handling a regular due-diligence topic.

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Local drivers

What drives Act on the Protection of Personal Information (APPI) in Tokyo

Demand is regulator-led nationally (see the Japan page) and buyer-led locally: group compliance teams and financial customers ask for evidence of how Japanese personal data is handled.

Requirements

What Act on the Protection of Personal Information (APPI) requires

Strip away the vocabulary and Japan's APPI asks a business handling personal information to comply in six areas.

Purposes are specified and respectedThe purpose of use is specified and notified or published, and information is not used beyond it without consent.
Acquisition is properPersonal information is obtained by fair means, with consent required for special care-required information.
Security control measures are in placeOrganisational, human, physical and technical measures protect data, including oversight of staff and contractors.
Third-party provision follows the rulesProviding personal data to third parties needs consent or an exception, with records kept of what was provided.
Certain leaks are reportedQualifying leaks are reported to the Personal Information Protection Commission and to the individuals affected.
Requests and overseas transfers are handledRequests for disclosure, correction and suspension of use are answered, and transfers abroad meet the Act's conditions.

The detail is on the global hub: Act on the Protection of Personal Information (APPI) explained →

How Sterling delivers

How Sterling delivers Act on the Protection of Personal Information (APPI) in Tokyo

Sterling's Tokyo office runs data-mapping workshops and staff briefings at your Tokyo premises or online. One team carries the work from scoping to sign-off.

Included in every engagement
  • End to end, from one team
  • Effivity ISO & GRC software
  • Preferential Sterling Academy access, with complimentary awareness training for your people
  • Internal auditor training for your audit team, as applicable to your standard
  • Vulnerability assessment on ISMS engagements

The Sterling Promise: 100% on-time completion, 100% success, 8,100+ client engagements.Sterling does not certify. Certification decisions stay with independent bodies.

Law and accreditation

Regulations and accreditation for Act on the Protection of Personal Information (APPI) in Japan

The laws, regulators and accreditation route for Act on the Protection of Personal Information (APPI) apply across Japan, Tokyo included. They are set out on the country page: Act on the Protection of Personal Information (APPI) compliance in Japan →

Related

Standards Tokyo organisations combine with Act on the Protection of Personal Information (APPI)

All standards Sterling delivers in Tokyo →

Act on the Protection of Personal Information (APPI) in Tokyo: questions clients ask

Does moving into Tokyo's Asian headquarters zone change a company's APPI duties?

The Invest Tokyo pages describe the zone's offer as tax incentives, deregulation and administrative and financial support, and they do not describe any change to data-protection duties. A new entrant should therefore plan for APPI from the first customer record. Confirm the position for your own structure with your counsel before you start processing.

Which Tokyo teams usually own APPI work?

In regional headquarters it is typically legal or compliance, working with information security, HR and marketing, because each holds personal data. Where no single owner exists, Sterling helps set up a small steering group and a register of processing activities in Effivity, so decisions on retention, vendors and incidents have a named home.

Read more

More on Act on the Protection of Personal Information (APPI)

Next step

Start with a free discovery call

A Sterling consultant goes through your sites, your customers' requirements and your target date with you. No proposal until the scope is agreed.

Sources

  1. Regional headquarters and R&D centres — investtokyo.metro.tokyo.lg.jp (accessed 8 Oct 2026)
  2. Finance, fintech and sustainable finance — investtokyo.metro.tokyo.lg.jp (accessed 8 Oct 2026)

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