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APPI · Japan's Act on the Protection of Personal Information

APPI compliance and requirements, so personal data from Japan is handled the way the law expects.

Any business that uses personal information about people in Japan answers to the APPI, whether its office is in Tokyo or overseas. Sterling's expert and experienced consultants turn the Act's obligations into working controls with your privacy, legal and technology teams, build the records that show them operating and support you as the rules move on. We help our clients put it into practice and prove it.

  • Fixed scope, one proposal: consulting, Effivity software, Sterling Academy access and internal auditor training, as applicable to your standard, set out in a single proposal
  • A team of expert and experienced data protection consultants, delivering privacy and security programmes across sectors and countries since 2003
  • The Sterling Promise: 100% on-time completion, 100% success, 8,100+ client engagements. No certificate exists under the APPI; the Personal Information Protection Commission supervises compliance

8,100+ client engagements in 60+ countries.

Data protection client experience
  • Allianz
  • Emirates Flight Catering
  • Etihad Rail
  • Haier
  • Whirlpool
  • Emerson
  • Olam
  • Piramal Pharma Solutions

What it is

What is the APPI and what is it used for?

The Act on the Protection of Personal Information is Japan's general data protection law. It governs how businesses obtain, use, share, secure and transfer information that identifies individuals, gives those individuals rights over their information, and sets separate duties for government bodies. A single independent regulator, the Personal Information Protection Commission (PPC), supervises its application across the private sector.

In practice the APPI asks a business to know what personal information it holds, why it holds it and who receives it, and to be able to demonstrate that when an individual, a customer or the regulator asks. Companies use a compliance programme to answer those questions once, consistently, instead of case by case under pressure.

Current text. The APPI is Act No. 57 of 2003. Amendments promulgated on 12 June 2020 took full effect on 1 April 2022, and the PPC publishes a consolidated English translation stating that all amended Acts were in full force as of 1 April 2023. Under the Act's triennial review, the PPC decided a system reform policy on 9 January 2026; its outline expected an amendment bill to reach the Diet as early as spring 2026 and to take effect roughly two years after approval. Until any amendment is enacted and in force, the current text applies.

Who it is for

Who needs APPI compliance?

The Act reaches almost every commercial handler of personal information about people in Japan. The earlier exemption for operators holding 5,000 or fewer records was removed by the 2015 amendments, and since the 2020 amendments the PPC can direct requests and orders to operators abroad. Organisations bring APPI work to Sterling for four reasons:

  • Japanese customers ask for evidence. Enterprise buyers and group partners in Japan send privacy questionnaires and contract clauses on entrustment, security and incident reporting. A documented programme answers them quickly and consistently.
  • A tender or partnership sets conditions. Outsourcing, platform and data-sharing deals often require proof of how personal information will be secured, supervised and returned. Build that evidence before the bid, not during it.
  • The regulator's expectations are changing. Mandatory breach reporting, pseudonymised information and the 2026 reform policy mean yesterday's privacy notice and procedures may no longer match the law.
  • A group company operates in or serves Japan. Headquarters running a GDPR or ISO/IEC 27701 programme need the Japanese entity, or the offshore service centre handling Japanese data, covered without a parallel system.

Compliance is the business's own obligation. A programme gives it structure and evidence; it does not transfer responsibility, and Sterling works alongside your legal advisers rather than replacing them.

Requirements

What are the main APPI requirements?

The Act is arranged in eight chapters. Private businesses are governed chiefly by the chapter on the obligations of businesses handling personal information; other chapters cover government duties, the PPC's powers and penalties. The list below summarises the Act at chapter and section title level, in plain language; the programme is checked against the current text and the PPC's rules and guidelines, with your legal advisers interpreting the points that need legal judgement.

  • General provisions and government responsibilities: the purpose of the Act, its definitions, and the duties of national and local government to protect personal information.
  • Obligations of businesses handling personal information: specifying and respecting the purpose of use, no inappropriate use, proper acquisition and notice of purpose, accurate data, security management measures, and supervision of employees and entrusted persons.
  • Third-party provision and cross-border transfer: restrictions on providing personal data to third parties, including those in foreign countries, with records of provision and confirmation when data is received.
  • Rights of individuals: information about retained personal data, requests for disclosure, correction, ceasing to use or deletion, explanation of reasons, and the handling of complaints.
  • Data breaches: reporting qualifying incidents to the PPC and notifying the individuals affected, a duty in force since 1 April 2022.
  • Pseudonymized and anonymized personal information: separate, tailored obligations for information processed so that individuals cannot be identified without additional data, or at all.
  • Private-sector protection, the PPC and penalties: accredited personal information protection organisations, the PPC's supervision and monitoring powers, and the penal provisions.

What does useful APPI evidence look like?

An inventory of the personal information you hold and its purposes, published purpose notices, consent records for sensitive information, entrustment agreements with supervision checks, third-party provision records, cross-border transfer assessments, a tested breach-response procedure and a log of individual requests answered. We build what your data flows actually require and keep it in Effivity, so it stays current after the project ends.

Compliance process

How do you become APPI compliant?

There is no audit to pass and no certificate at the end. Compliance means the obligations are met in daily operations and the evidence exists when someone asks. The route has five stages.

  1. 01
    Map the personal information in scope.Identify the Japanese entities, customers, employees and systems involved, the purposes of use and every party that receives the data, in Japan or abroad.
  2. 02
    Gap analysis: compare current practice with the Act.Assess notices, consents, security, entrustment, transfers, request handling and breach readiness, then agree actions, owners and dates.
  3. 03
    Build the compliance programme.Put policies, procedures, contracts and technical controls in place, and train the people who handle personal information.
  4. 04
    Test through internal audit and review.Check that controls operate, rehearse a breach report and a disclosure request, and close findings with evidence.
  5. 05
    Monitor, maintain and respond to change.Track PPC rules, guidelines and the triennial reform, and keep records, training and supervision current.

Check the route before you sign. Be wary of anyone offering an "APPI certificate": the Act has none. PrivacyMark is a separate scheme run by JIPDEC for Japanese companies, and any statement about it should be checked on privacymark.org. Legal interpretation belongs to qualified advisers in Japan. How to choose a credible data protection partner · The compliance buyer's checklist

Cost

How much does APPI compliance cost?

The cost of an APPI programme follows your data, not a price list. A distributor with one customer database in Japan needs far less than a platform processing millions of consumer records across borders. Sterling's proposal names each component and states everything that is included.

Cost componentWhat affects it
Consulting and implementationNumber of entities and systems, volume and sensitivity of personal information, existing controls, and whether you choose guided Design™ or managed Drive™ support
Legal adviceYour own counsel's time on interpretation, contracts and regulator contact, which sits outside Sterling's scope
Internal resourcesTime from data owners, IT and HR, changes to contracts and notices, and technical security work
Software and learningIncluded in a Sterling engagement: Effivity for registers and records, and Sterling Academy access for your people, with users and access period set out in the proposal
Continued supportPeriodic internal audits, register upkeep, refresher training and updates for future amendments under Sustain™

What moves the price

  • Entities, systems and service providers that handle Japanese personal information
  • Sensitive information, pseudonymised data or large consumer datasets in scope
  • Transfers outside Japan and the number of recipients
  • An existing GDPR or ISO/IEC 27701 programme that can be extended
  • Deadline and the capacity of your own team

What a Sterling proposal always shows

  • Scope, deliverables, assumptions and exclusions in writing
  • Work reserved for your legal advisers marked clearly
  • Effivity, training and Academy access itemised at no additional cost
  • Payment milestones linked to deliverables
  • One all-inclusive proposal, agreed before work begins

Timeline

How long does APPI compliance take?

Most programmes take three to six months, an estimate that depends on how well the data is already mapped, how many contracts need revising and how quickly decisions are made. Controls then need to run long enough to produce records that show they work.

PhaseWhat determines the pace
Data mapping and gap analysisAccess to system owners, existing inventories and contracts with service providers
Programme buildVolume of notices, consents and entrustment agreements to revise, and technical security changes
Operation and evidenceTime for records, requests and supervision checks to accumulate
Internal audit and reviewAudit scheduling, the breach-response rehearsal and closure of findings

If a customer questionnaire or contract signature is driving the date, tell us at the start. We will say what can be evidenced by then and what follows after.

Your engagement

What your APPI engagement includes

The engagement runs on Sterling OS™. You choose one support level: Design™, where we guide and your team builds, or Drive™, where we manage the build with your people. Sustain™ keeps the programme current once it is operating, and Automate™ is Effivity, which carries the registers and records throughout. Sterling does not certify, attest or validate APPI compliance, and no one can issue a certificate under the Act.

  • Data mapping, gap analysis and plan

    An inventory of personal information and a prioritised action plan with owners and dates.

  • Policies, notices and contracts

    Privacy policy, purpose notices, consent wording and entrustment clauses, prepared with your legal advisers.

  • Effivity ISO & GRC software

    Registers, requests, incidents and supplier checks in one platform, included with the engagement at no additional cost.

  • Training for everyone

    Internal auditor training for your reviewers, as applicable to your standard, and preferential Sterling Academy access, including complimentary awareness training for your people as part of the engagement.

  • Breach and request procedures

    Incident assessment, PPC reporting and individual notification steps, plus a workflow for disclosure and deletion requests, each rehearsed.

  • Internal audit and review

    An independent internal check of the programme, with findings closed on evidence.

Compliance remains your organisation's responsibility, under the supervision of the Personal Information Protection Commission.

How Sterling implements ISO and GRC standards

Effivity · ISO and GRC software, included in every engagement

How Effivity helps you fulfil, automate and simplify the requirements of the APPI.

Every Sterling APPI engagement includes Effivity, the ISO and GRC automation platform built by the Sterling group and used in 50+ countries. Your consultant sets up the workspace within the agreed scope, so the personal information inventory, risks, documents, supplier checks, incidents, individual requests, internal audits and training records sit together and are updated as work happens. When a customer or the regulator asks, the answer comes from a live record rather than a hurried search. Sterling consulting clients receive their Effivity subscription included with the engagement, at no additional cost.

Effivity QMS: Context of the Organisation dashboard with issues, interested parties and scope
Effivity QMS · Context of the Organisation dashboard
Purpose of use

Personal information inventory

Each dataset recorded with its purpose, source, owner, retention and recipients, reviewed on a schedule so the inventory matches what systems actually hold.

Security control

Risks and safeguards

Privacy and security risks with owners, treatments and review dates, linked to the safeguards that address them.

Supervision

Staff and entrusted parties

Supervision checks on service providers and confidentiality commitments from staff, with due dates and evidence attached.

Third-party provision

Provision and transfer records

Records of personal data provided to third parties, including recipients abroad, with the basis and information given to individuals.

Rights of individuals

Request handling

Disclosure, correction, cessation and deletion requests logged, assigned and closed within your agreed response steps.

Data breaches

Incident management

Incidents assessed against your reporting criteria, with PPC reports and individual notifications tracked to completion.

Across the programme

Documents and training

Policies and procedures under version control, and awareness training records for every person handling personal information, linked to Sterling Academy.

Review

Internal audit and management review

Audit plans, findings and corrective actions, and a management review that records decisions on the programme.

What this means at the audit

A Japanese customer's reviewer asks for the entrustment checks, the last breach assessment and the request log. In Effivity each one is a screen with owners, dates and evidence, not a folder assembled the week before. Under Sustain™ the same workspace keeps running, so the programme is still current at the next customer review.

In your engagement

  • Subscription included with the engagement, at no additional cost
  • Set up by your Sterling consultant within the agreed scope
  • Existing registers and records migrated, not retyped
  • Admin and user training for your team
  • Modules for EMS, OHSMS, ISMS, FSMS and more when you integrate other standards

Sterling Academy · data protection e-learning

Train everyone who handles personal information, not only the privacy team.

Sterling Academy provides e-learning for the whole workforce and for the people who run the programme: video lessons with practice checkpoints, a final exam and a numbered Certificate of Completion for each learner, verifiable online. Sterling consulting clients receive preferential Sterling Academy course access and special pricing through their Sterling consultant, including complimentary awareness training for their people as part of the engagement.

  • Awareness for every employee who touches customer, employee or user data
  • Deeper learning for data owners, IT and the privacy lead
  • Internal auditor training for your reviewers, as applicable to your standard, as part of the engagement
  • Progress by department and a training status report for customer reviews
  • New joiners trained on arrival, so records stay current
  • A Sterling consultant available when a learner needs help

Where we work

Where Sterling delivers APPI (Japan)

Why Sterling

Want successful APPI compliance? Come to Sterling.

Many organisations handling Japanese personal information also answer to the GDPR, the Philippine Data Privacy Act or India's DPDP Act. Sterling builds one privacy programme that meets each law's specific obligations, so a service centre in Manila or Pune and a sales office in Tokyo work from the same records.

Working in 60+ countries since 2003

Privacy, security and management system programmes for multinational groups and their service providers, with one engagement team accountable across your locations.

All-inclusive proposal

Consulting, Effivity, training and Academy access in one proposal, with the work for your legal advisers marked separately.

Controls that fit daily work

Procedures, contracts and records designed around how your teams actually collect and share data, so the programme is followed rather than filed.

Expert and experienced consultants

Data protection and information security specialists who work alongside your legal advisers and build a programme that holds up when customers and the regulator look closely.

Sterling vs the rest: the full comparisonExplore data protection client experience

The Sterling Promise

What our APPI compliance success guarantee means

100%on-time completion · success · 8,100+ client engagements

We stay with you until the agreed APPI compliance programme is in place and operating, supporting implementation, evidence and the closure of review findings. Included software and employee learning turn the work into lasting capability rather than a set of documents.

The engagement defines the law, scope, outcome and responsibilities. Your organisation provides accurate information and operates the agreed controls. Legal interpretation rests with your advisers, and supervision of compliance with the Personal Information Protection Commission. Our commitment covers the agreed compliance support, not the outcome of any regulatory action or every future customer review.

FAQs

Frequently asked questions about the APPI

Does the APPI apply to companies outside Japan?

Yes, it can. The Act contains rules on extraterritorial application, and since the 2020 amendments the PPC can send reporting requests and orders, backed by penalties, to foreign businesses handling the personal information of people in Japan. Your legal advisers confirm how this applies to your operations; we build the programme that meets it.

Is there an APPI certification?

No. The Act issues no certificate and the PPC does not certify companies. PrivacyMark is a separate scheme operated by JIPDEC, open only to Japanese companies; details are on privacymark.org. Organisations elsewhere often evidence their programme through ISO/IEC 27001 and ISO/IEC 27701 certification from an accredited body.

Do we have to report a data breach under the APPI?

Yes, for qualifying incidents. Since 1 April 2022, businesses must report to the PPC, and notify the individuals affected, where a breach may harm their rights and interests. The PPC's rules set out which incidents qualify, so your procedure should apply them before an incident happens.

If we comply with the GDPR, are we compliant with the APPI?

Not automatically. Japan and the EU operate a mutual adequacy arrangement, whose first review concluded on 4 April 2023, and the PPC publishes Supplementary Rules for personal data received from the EU and the United Kingdom. The two laws still differ in definitions, consent and transfer rules, so a GDPR programme needs an APPI gap analysis rather than an assumption.

Is the APPI going to change?

Very likely. On 9 January 2026 the PPC decided a system reform policy under the Act's triennial review, covering topics such as administrative monetary penalties, children's personal information and breach reporting. Changes apply only once an amendment is enacted and in force, and Sustain™ keeps your programme aligned when that happens.

Keep exploring

More on APPI (Japan) and related standards

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