Law 2019-014 · Togo personal data protection law
Togo Law 2019-014 compliance and requirements, so your data handling holds up when someone asks.
Turn Togo Law No. 2019-014 on the Protection of Personal Data into routines your people follow and records you can show: declare or seek authorisation before processing; collect lawfully, for clear purposes; protect sensitive categories and limit automated decisions; inform people and honour their rights; secure data and bind your processors. Sterling's expert and experienced consultants map where personal data flows, close the gaps with your team and keep the evidence current, working alongside your legal advisers, in 60+ countries. We help our clients put it into practice and prove it.
- One proposal: consulting, Effivity software, Sterling Academy access and internal auditor training, as applicable to your standard
- A team of expert and experienced privacy consultants, putting data protection programmes in place across sectors and countries since 2003
- The Sterling Promise: 100% on-time completion, 100% success, 8,100+ client engagements. The Law creates no certificate of compliance and Sterling does not certify; the IPDCP supervises it
8,100+ client engagements in 60+ countries.
Privacy client experienceWhat it is
What is Togo's Law 2019-014 and what is it used for?
Law No. 2019-014 on the Protection of Personal Data is Togo's personal data protection law. It covers the collection, processing, transmission, storage and use of personal data by individuals, the State, local authorities and public or private legal persons, including processing by a controller on Togolese territory or using means located in Togo other than for transit.
The Instance de protection des données à caractère personnel (IPDCP), an independent administrative authority created by the Law, receives prior formalities and complaints, carries out checks and gives opinions. The practical test: for any personal data you hold, could you show its purpose and basis, who was told, how it is protected and where it goes?
Current law. Law No. 2019-014 of 29 October 2019 on the protection of personal data, published on the regulations page of the Agence Nationale de la Cybersécurité (ANCy). Confirm current wording and the authority's guidance with your legal advisers.
Who it is for
Who needs to comply with Togo's Law 2019-014?
The Law reaches organisations of every size that handle personal data in Togo. Organisations usually come to Sterling for a structured programme from one of four directions:
- Any company processing customer, employee or supplier data in Togo. The law applies to processing by public and private legal persons on Togolese territory, so formalities and individual rights apply from the first customer record.
- Banks, payment firms and telecom operators. They hold identification numbers and transaction records, and national identification numbers fall among the categories that need prior authorisation.
- Health care and pharmaceutical operators. Health data is sensitive, and processing for health research needs the authority's authorisation.
- Employers using biometric access or attendance systems. Processing that includes biometric data needs the authority's prior authorisation.
The aim is handling of personal information that you control and can evidence. Compliance depends on how the rules are applied every day, not on a policy document alone.
Requirements
What are the main Togo Law 2019-014 requirements?
Strip away the vocabulary and Togo's personal data law requires a business to comply in six areas of personal data handling. The list below puts each one in business terms; the Law and the regulator's guidance give the full wording and exceptions.
- Declare or seek authorisation before processing: most processing is declared and starts only on the authority's receipt; biometric, identification-number, health-research, offence and file-interconnection processing needs prior authorisation.
- Collect lawfully, for clear purposes: data is gathered fairly for specified purposes, kept accurate and no longer than needed, and processed on consent unless a listed ground applies.
- Protect sensitive categories and limit automated decisions: racial, religious, political, union, sex-life, health and offence data are barred unless an exception applies, and no legal-effect decision may rest solely on automated profiling.
- Inform people and honour their rights: people are told who processes their data and why, and can access, object, correct, delete and erase it; direct marketing needs prior consent.
- Secure data and bind your processors: controllers prevent unauthorised access, keep access logs and back-ups, and use a written contract under which processors act only on instructions.
- Check before sending data abroad: transfers need a destination with sufficient protection, the authority informed beforehand and giving its opinion, and are otherwise limited to listed exceptions.
What does useful Togo Law 2019-014 evidence look like?
Your evidence is your own records: notices, consent, the record of processing, security measures, processor and transfer arrangements, breach handling and requests answered. We build these records into Effivity so they stay current rather than being assembled after a complaint.
Compliance route
How do you achieve Togo Law 2019-014 compliance?
There is no certificate at the end of this route. Compliance is something your organisation demonstrates, to the IPDCP if a complaint or incident arises, and to customers who ask. Sterling helps you build and run the programme; interpretation of the law in contested cases remains with your legal advisers and, ultimately, the regulator and the courts.
- 01Map the personal information you handle.Customers, staff, users and suppliers: what is collected, for which purpose, on which basis, where it is stored, who processes it for you and whether it leaves Togo.
- 02Gap analysis: compare current practice with the Law.Each area of the Law reviewed against what actually happens, with actions, owners and dates agreed.
- 03Put the controls and routines in place.Complete the formalities the Law asks for, rewrite notices and consent wording, put security measures and processor contracts in place, name who is responsible and agree a breach procedure.
- 04Test the programme and review the results.Internal review of samples, a simulated incident or data-subject request, and a management review that closes findings with evidence.
- 05Operate, demonstrate and keep it current.Answer requests, record incidents and report them as the Law requires, keep formalities current, review transfers, refresh training and follow the IPDCP's guidance as it is issued.
Check the route before you sign. The Law creates no certificate of compliance, so treat any offer of a "Togo Law 2019-014 certificate" with suspicion. If a customer wants independent assurance, ISO/IEC 27701 or ISO/IEC 27001 is certifiable by an accredited certification body; confirm the body's accreditation scope directly with the accreditation body concerned.
Cost
How much does Togo Law 2019-014 compliance cost?
The cost of a Togo Law 2019-014 programme is driven by how much personal information you hold, how many systems and suppliers touch it, and how much already works. Your proposal shows each component, with what is included and what remains for your legal advisers.
| Cost component | What affects it |
|---|---|
| Consulting and implementation | Number of legal entities and business units, volume and sensitivity of the data, and whether you choose Design™ or Drive™ |
| Legal review | Any advice you take from your own legal advisers on contested interpretations or contract wording, arranged separately |
| Internal resources | Time from the privacy officer, system owners and managers, plus any security or process changes the gap analysis identifies |
| Software and learning | Included in a Sterling engagement: Effivity for registers and evidence and Sterling Academy access for your people, confirmed in the proposal |
| Continued support | Periodic reviews, refresher training, incident exercises and updates when the law or your systems change, under Sustain™ |
What changes the scope
- How many processing activities, systems and processors are involved
- Formalities with the IPDCP still to complete
- Processor contracts and security measures to put in place
- Transfers outside Togo and the safeguards behind them
- Deadlines set by a customer, contract or incident
What every Sterling proposal states
- Deliverables, assumptions, exclusions and who does what
- What remains for your legal advisers, stated plainly
- Effivity, training and Academy access itemised at no additional cost
- Payments linked to delivered milestones
- Every component shown, so nothing is added later
Timeline
How long does Togo Law 2019-014 compliance take?
Timing depends on how scattered your personal information is, how quickly system owners respond and how much has to change. Your proposal sets out the phases for your scope, long enough to map the information, fix the gaps and show that requests and incidents are handled the way the procedures say.
| Phase | What sets the pace |
|---|---|
| Mapping and gap analysis | Access to system owners, supplier contracts and existing notices and policies |
| Implementation | Notice rewrites, supplier contract updates, security changes and approvals |
| Testing and review | Time for requests and incidents to run through the new routines, then internal review and management review |
| Ongoing operation | Refresher training, processor changes, transfer reviews and new guidance from the IPDCP |
If a customer or contract has set a date, tell us at the outset and we will say plainly what can be in place by then and what should follow.
Your engagement
What your Togo Law 2019-014 engagement includes
Your scope covers the full programme, from the information map to evidence that runs. Sterling does not certify, attest or validate compliance with the Law, and the Law creates no certificate of compliance; the IPDCP supervises it, and we work alongside your legal advisers.
Information map, gap analysis and plan
Sources, systems, suppliers and overseas flows, with actions and owners agreed.
Policies, notices and procedures
Notices, consent wording, request, security and breach procedures, processor contract terms and transfer documents, drafted from Sterling's own templates with your teams.
Effivity ISO & GRC software
Registers, requests and incidents managed in Effivity, included with the engagement at no additional cost.
Training for everyone
Internal auditor training for your review team, as applicable to your standard, and preferential Sterling Academy access, including complimentary awareness training for your people as part of the engagement.
Internal review and management review
Sample testing, an incident exercise and findings closed with evidence.
Formalities support
Help preparing the formalities the Law asks for and the responsible person's role, with findings closed with evidence.
Sterling OS™ sets how we deliver. Design™ is guided support, where your team builds the programme with our consultants' direction; Drive™ is managed support, where our consultants do most of the work with your input. You choose one of the two, not both in sequence. Once the programme is operating, Sustain™ keeps reviews, training and updates on schedule, and Automate™ is Effivity, where the records live.
The Instance de protection des données à caractère personnel (IPDCP), an independent administrative authority created by the Law, receives prior formalities and complaints, carries out checks and gives opinions.
Often combined with
Standards organisations pair with Law 2019-014 (Togo)
- ADGM Data Protection Regulations 2021ADGM data protection compliance for entities under the 2021 Regulations: lawful bases, DPO, impact assessments, 72-hour breach notice and transfers, all-inclusive proposal.
- APEC CBPRAPEC CBPR certification and requirements explained: Global CBPR and PRP, Accountability Agent review, annual renewal and how Sterling prepares your team.
- APPI (Japan)APPI compliance for Japan's Act on the Protection of Personal Information: the requirements, PPC breach reporting, cross-border rules and an all-inclusive programme.
- Bahrain PDPLBahrain PDPL compliance and requirements explained: consent, notification to the Authority, transfers abroad, 72-hour breach reporting, rights, cost and timing.
- CCPA / CPRACCPA compliance and requirements under the CPRA: notices, consumer rights, opt-outs, risk assessments, cybersecurity audits and ADMT, in an all-inclusive programme.
- Cyber and Data Protection Act (Zimbabwe)Zimbabwe's Cyber and Data Protection Act [Chapter 12:07]: POTRAZ licensing, lawful processing, security and transfers, built into a programme.
Effivity · privacy programme software, included in every engagement
How Effivity helps you fulfil, automate and simplify the requirements of Togo's Law 2019-014.
Every Sterling Togo Law 2019-014 engagement includes Effivity, the ISO and GRC automation platform built by the Sterling group and used in 50+ countries. Your consultant sets up the workspace within the agreed scope, so the information inventory, notices, policies, requests, incidents, supplier reviews, training records and management reviews sit together and stay current as the business changes. Sterling consulting clients get their Effivity subscription included with the engagement, at no additional cost.

Declare or seek authorisation before processing
Most processing is declared and starts only on the authority's receipt; biometric, identification-number, health-research, offence and file-interconnection processing needs prior authorisation.
Collect lawfully, for clear purposes
Data is gathered fairly for specified purposes, kept accurate and no longer than needed, and processed on consent unless a listed ground applies.
Protect sensitive categories and limit automated decisions
Racial, religious, political, union, sex-life, health and offence data are barred unless an exception applies, and no legal-effect decision may rest solely on automated profiling.
Inform people and honour their rights
People are told who processes their data and why, and can access, object, correct, delete and erase it; direct marketing needs prior consent.
Secure data and bind your processors
Controllers prevent unauthorised access, keep access logs and back-ups, and use a written contract under which processors act only on instructions.
Check before sending data abroad
Transfers need a destination with sufficient protection, the authority informed beforehand and giving its opinion, and are otherwise limited to listed exceptions.
Suppliers
Processors listed with their contracts and the oversight carried out on each one.
Incidents and reports
Incidents recorded with the decision to report and the corrective action, in one trail.
What this means when someone asks
When a customer's due diligence team, a data subject or the IPDCP asks how you handled something, the answer is a record: the request and its response date, the incident and the decisions taken, the notice that applied. Sustain™ runs in the same workspace, so the programme keeps producing that evidence year after year.
In your engagement
- Subscription included with the engagement, at no additional cost
- Configured by your Sterling consultant within the agreed scope
- Existing registers and policies migrated, not retyped
- Admin and user training for your team
- Modules for EMS, OHSMS, ISMS, FSMS and more when you integrate other standards
Sterling Academy · privacy e-learning
Give every employee who handles personal information the training to do it well.
Most privacy incidents begin with an everyday task: an email sent to the wrong person, a file shared too widely. Sterling Academy provides e-learning with video lessons, practice checkpoints, a final exam and a numbered Certificate of Completion for each learner, verifiable online. Sterling consulting clients benefit from preferential course access and special pricing through their Sterling consultant, including complimentary awareness training for their people as part of the engagement.
- Awareness for staff who collect, use or share personal information
- Deeper learning for the privacy officer and system owners
- Internal auditor training for your review team, as applicable to your standard, as part of the engagement
- Completion records by team, ready for a customer's due diligence
- New starters trained when they join
Keep exploring
Explore more about Law 2019-014 (Togo)
Togo Law 2019-014 resources
Services for Law 2019-014 (Togo)
Why Sterling
Want successful Togo Law 2019-014 compliance? Come to Sterling.
Many organisations in Togo also answer to GDPR customers, overseas group companies or ISO/IEC 27001 auditors. Sterling builds one set of privacy routines that meets Togo's Law 2019-014 and connects to those other obligations, so your people follow one way of working rather than several. Clients across Togo are served from Sterling's Casablanca office.
Privacy programmes in 60+ countries since 2003
Data protection work across many jurisdictions, with offices in 21 countries and one engagement team accountable for your programme.
All-inclusive proposal
Consulting, Effivity, training and Academy access in one proposal, with legal review identified separately. No surprises, ever.
Routines, not paperwork
Notices, procedures and records designed around how your teams already work, so the principles are applied at the point of collection and use.
Expert and experienced consultants
Consultants who have built privacy and information security programmes across sectors and countries since 2003, and who work alongside your legal advisers.
The Sterling Promise
What our Togo Law 2019-014 compliance success guarantee means
We stay with you until your agreed Togo Law 2019-014 programme outcome is achieved, supporting implementation, testing and the closure of review findings. Clear explanations, practical delivery, included software and employee learning turn the investment into lasting capability rather than a policy on a shelf.
The engagement identifies the law, scope, outcome and responsibilities. Your organisation supplies accurate information and puts the agreed controls into use. The Law creates no certificate of compliance; the IPDCP supervises compliance. Our commitment concerns the agreed programme support, not legal advice or a promise that no complaint or incident will ever arise.
FAQs
Frequently asked questions about Togo's Law 2019-014
Who supervises personal data processing in Togo?
The IPDCP, an independent administrative authority created by Law No. 2019-014. It receives declarations and authorisation requests, handles complaints and petitions, can carry out checks, informs the public prosecutor of offences, authorises cross-border transfers and may sanction a controller that ignores a formal notice. Ask Togolese counsel or the authority which formalities apply to your processing.
Which processing needs the authority's authorisation rather than a declaration?
The law lists processing of genetic data and health research, data on offences and security measures, interconnection of files, national identification numbers or other general identifiers, biometric data and certain public-interest purposes. State processing follows a reasoned opinion instead. Other processing is declared and may start only once the authority has issued its receipt. Confirm the category with counsel.
Can personal data leave Togo?
Yes, under conditions. The destination must ensure sufficient protection of privacy and fundamental rights, and the controller must inform the IPDCP beforehand, which gives a reasoned opinion. One-off, non-massive transfers can rest on express consent or listed necessities, and the authority may authorise other transfers on a reasoned request. Check the route for your transfer with counsel before any data moves.
What can the IPDCP do if a controller does not comply?
After a formal notice that is ignored, and following adversarial proceedings, the authority may withdraw an authorisation provisionally, the withdrawal becoming final if corrective measures are not taken, and may impose a fine. The law also contains separate criminal provisions. Because the exposure depends on the facts, take advice from Togolese counsel or the IPDCP on your situation.
Keep exploring
More on Law 2019-014 (Togo) and related standards
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