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Law 2014-038 · Madagascar personal data protection law

Madagascar Law 2014-038 compliance and requirements, so your data handling holds up when someone asks.

Turn Madagascar Law on the Protection of Personal Data (Loi n° 2014-038) into routines your people follow and records you can show: declare processing or appoint a delegate; collect fairly, for stated purposes only; treat sensitive data as off limits; inform people and honour their rights; secure data and control your processors. Sterling's expert and experienced consultants map where personal data flows, close the gaps with your team and keep the evidence current, working alongside your legal advisers, in 60+ countries. We help our clients put it into practice and prove it.

  • One proposal: consulting, Effivity software, Sterling Academy access and internal auditor training, as applicable to your standard
  • A team of expert and experienced privacy consultants, putting data protection programmes in place across sectors and countries since 2003
  • The Sterling Promise: 100% on-time completion, 100% success, 8,100+ client engagements. The Law creates no certificate of compliance and Sterling does not certify; the CMIL supervises it

8,100+ client engagements in 60+ countries.

Privacy client experience
  • Allianz
  • Emirates Flight Catering
  • Etihad Rail
  • Haier
  • Whirlpool
  • Emerson
  • Olam
  • Piramal Pharma Solutions

What it is

What is Madagascar's Law 2014-038 and what is it used for?

The Law on the Protection of Personal Data (Loi n° 2014-038) is Madagascar's personal data protection law. It applies to automated and non-automated processing carried out wholly or partly in Madagascar, and to controllers established in Madagascar or using processing means located there.

The Commission Malagasy de l'Informatique et des Libertés (CMIL), the independent authority the Law creates, supervises compliance and holds regulatory and sanctioning powers. The practical test: for any personal data you hold, could you show its purpose and basis, who was told, how it is protected and where it goes?

Current law. Adopted by the National Assembly on 16 December 2014 and promulgated on 9 January 2015; published in Journal Officiel n° 3630 of 20 July 2015 according to the government legislation portal, which lists it as in force. Confirm current wording and the authority's guidance with your legal advisers.

Who it is for

Who needs to comply with Madagascar's Law 2014-038?

The Law reaches organisations of every size that handle personal data in Madagascar. Organisations usually come to Sterling for a structured programme from one of four directions:

  • Any organisation processing personal data in Madagascar. The Law covers processing carried out wholly or partly in Madagascar and controllers established there or using processing means located there.
  • Outsourcing and offshore service firms handling data for foreign clients. Transfers to another State need similar protection there or the CMIL's authorisation, and a processor acts only on the controller's instructions.
  • Employers, hospitals, schools and organisations holding biometric or health data. Sensitive categories are banned unless an exception applies, and the Decree requires prior authorisation and reinforced security.
  • Public bodies and private bodies running a public service. Their automated processing is decided by a regulatory act after a reasoned opinion from the CMIL.

The aim is handling of personal information that you control and can evidence. Compliance depends on how the rules are applied every day, not on a policy document alone.

Requirements

What are the main Madagascar Law 2014-038 requirements?

Strip away the vocabulary and Madagascar's personal data law requires a business to handle personal data in six clear ways. The list below puts each one in business terms; the Law and the regulator's guidance give the full wording and exceptions.

  • Declare processing or appoint a delegate: computerised processing is declared to the CMIL before it starts, or a resident data protection delegate keeps the register; risky processing needs authorisation.
  • Collect fairly, for stated purposes only: data is gathered lawfully for explicit purposes, kept accurate and no longer than needed, and processed only with consent or another ground the Law lists.
  • Treat sensitive data as off limits: health, biometric, genetic, religious, trade-union and similar data may not be processed unless a listed exception applies, such as express consent.
  • Inform people and honour their rights: people are told who collects their data and why, and can access it, correct it, object to its use and refuse marketing.
  • Secure data and control your processors: controllers protect data against loss, alteration and unauthorised access, and bind processors by contract to act only on instructions.
  • Send data abroad only on safe terms: transfers go only to countries with similar protection, or with the CMIL's authorisation backed by contract clauses or internal rules.

What does useful Madagascar Law 2014-038 evidence look like?

Your evidence is your own records: notices, consent, the record of processing, security measures, processor and transfer arrangements, breach handling and requests answered. We build these records into Effivity so they stay current rather than being assembled after a complaint.

Compliance route

How do you achieve Madagascar Law 2014-038 compliance?

There is no certificate at the end of this route. Compliance is something your organisation demonstrates, to the CMIL if a complaint or incident arises, and to customers who ask. Sterling helps you build and run the programme; interpretation of the law in contested cases remains with your legal advisers and, ultimately, the regulator and the courts.

  1. 01
    Map the personal information you handle.Customers, staff, users and suppliers: what is collected, for which purpose, on which basis, where it is stored, who processes it for you and whether it leaves Madagascar.
  2. 02
    Gap analysis: compare current practice with the Law.Each area of the Law reviewed against what actually happens, with actions, owners and dates agreed.
  3. 03
    Put the controls and routines in place.Complete the formalities the Law asks for, rewrite notices and consent wording, put security measures and processor contracts in place, name who is responsible and agree a breach procedure.
  4. 04
    Test the programme and review the results.Internal review of samples, a simulated incident or data-subject request, and a management review that closes findings with evidence.
  5. 05
    Operate, demonstrate and keep it current.Answer requests, record incidents and report them as the Law requires, keep formalities current, review transfers, refresh training and follow the CMIL's guidance as it is issued.

Check the route before you sign. The Law creates no certificate of compliance, so treat any offer of a "Madagascar Law 2014-038 certificate" with suspicion. If a customer wants independent assurance, ISO/IEC 27701 or ISO/IEC 27001 is certifiable by an accredited certification body; confirm the body's accreditation scope directly with the accreditation body concerned.

Cost

How much does Madagascar Law 2014-038 compliance cost?

The cost of a Madagascar Law 2014-038 programme is driven by how much personal information you hold, how many systems and suppliers touch it, and how much already works. Your proposal shows each component, with what is included and what remains for your legal advisers.

Cost componentWhat affects it
Consulting and implementationNumber of legal entities and business units, volume and sensitivity of the data, and whether you choose Design™ or Drive™
Legal reviewAny advice you take from your own legal advisers on contested interpretations or contract wording, arranged separately
Internal resourcesTime from the privacy officer, system owners and managers, plus any security or process changes the gap analysis identifies
Software and learningIncluded in a Sterling engagement: Effivity for registers and evidence and Sterling Academy access for your people, confirmed in the proposal
Continued supportPeriodic reviews, refresher training, incident exercises and updates when the law or your systems change, under Sustain™

What changes the scope

  • How many processing activities, systems and processors are involved
  • Formalities with the CMIL still to complete
  • Processor contracts and security measures to put in place
  • Transfers outside Madagascar and the safeguards behind them
  • Deadlines set by a customer, contract or incident

What every Sterling proposal states

  • Deliverables, assumptions, exclusions and who does what
  • What remains for your legal advisers, stated plainly
  • Effivity, training and Academy access itemised at no additional cost
  • Payments linked to delivered milestones
  • Every component shown, so nothing is added later

Timeline

How long does Madagascar Law 2014-038 compliance take?

Timing depends on how scattered your personal information is, how quickly system owners respond and how much has to change. Your proposal sets out the phases for your scope, long enough to map the information, fix the gaps and show that requests and incidents are handled the way the procedures say.

PhaseWhat sets the pace
Mapping and gap analysisAccess to system owners, supplier contracts and existing notices and policies
ImplementationNotice rewrites, supplier contract updates, security changes and approvals
Testing and reviewTime for requests and incidents to run through the new routines, then internal review and management review
Ongoing operationRefresher training, processor changes, transfer reviews and new guidance from the CMIL

If a customer or contract has set a date, tell us at the outset and we will say plainly what can be in place by then and what should follow.

Your engagement

What your Madagascar Law 2014-038 engagement includes

Your scope covers the full programme, from the information map to evidence that runs. Sterling does not certify, attest or validate compliance with the Law, and the Law creates no certificate of compliance; the CMIL supervises it, and we work alongside your legal advisers.

  • Information map, gap analysis and plan

    Sources, systems, suppliers and overseas flows, with actions and owners agreed.

  • Policies, notices and procedures

    Notices, consent wording, request, security and breach procedures, processor contract terms and transfer documents, drafted from Sterling's own templates with your teams.

  • Effivity ISO & GRC software

    Registers, requests and incidents managed in Effivity, included with the engagement at no additional cost.

  • Training for everyone

    Internal auditor training for your review team, as applicable to your standard, and preferential Sterling Academy access, including complimentary awareness training for your people as part of the engagement.

  • Internal review and management review

    Sample testing, an incident exercise and findings closed with evidence.

  • Formalities support

    Help preparing the formalities the Law asks for and the responsible person's role, with findings closed with evidence.

Sterling OS™ sets how we deliver. Design™ is guided support, where your team builds the programme with our consultants' direction; Drive™ is managed support, where our consultants do most of the work with your input. You choose one of the two, not both in sequence. Once the programme is operating, Sustain™ keeps reviews, training and updates on schedule, and Automate™ is Effivity, where the records live.

The Commission Malagasy de l'Informatique et des Libertés (CMIL), the independent authority the Law creates, supervises compliance and holds regulatory and sanctioning powers.

How Sterling implements ISO and GRC standards

Effivity · privacy programme software, included in every engagement

How Effivity helps you fulfil, automate and simplify the requirements of Madagascar's Law 2014-038.

Every Sterling Madagascar Law 2014-038 engagement includes Effivity, the ISO and GRC automation platform built by the Sterling group and used in 50+ countries. Your consultant sets up the workspace within the agreed scope, so the information inventory, notices, policies, requests, incidents, supplier reviews, training records and management reviews sit together and stay current as the business changes. Sterling consulting clients get their Effivity subscription included with the engagement, at no additional cost.

Effivity: Context of the Organisation dashboard with issues, interested parties and scope
Effivity QMS · Context of the Organisation dashboard
Accountability

Declare processing or appoint a delegate

Computerised processing is declared to the CMIL before it starts, or a resident data protection delegate keeps the register; risky processing needs authorisation.

Lawful processing

Collect fairly, for stated purposes only

Data is gathered lawfully for explicit purposes, kept accurate and no longer than needed, and processed only with consent or another ground the Law lists.

Sensitive data

Treat sensitive data as off limits

Health, biometric, genetic, religious, trade-union and similar data may not be processed unless a listed exception applies, such as express consent.

Data-subject rights

Inform people and honour their rights

People are told who collects their data and why, and can access it, correct it, object to its use and refuse marketing.

Processors

Secure data and control your processors

Controllers protect data against loss, alteration and unauthorised access, and bind processors by contract to act only on instructions.

Transfers

Send data abroad only on safe terms

Transfers go only to countries with similar protection, or with the CMIL's authorisation backed by contract clauses or internal rules.

Processors

Suppliers

Processors listed with their contracts and the oversight carried out on each one.

Breaches

Incidents and reports

Incidents recorded with the decision to report and the corrective action, in one trail.

What this means when someone asks

When a customer's due diligence team, a data subject or the CMIL asks how you handled something, the answer is a record: the request and its response date, the incident and the decisions taken, the notice that applied. Sustain™ runs in the same workspace, so the programme keeps producing that evidence year after year.

In your engagement

  • Subscription included with the engagement, at no additional cost
  • Configured by your Sterling consultant within the agreed scope
  • Existing registers and policies migrated, not retyped
  • Admin and user training for your team
  • Modules for EMS, OHSMS, ISMS, FSMS and more when you integrate other standards

Sterling Academy · privacy e-learning

Give every employee who handles personal information the training to do it well.

Most privacy incidents begin with an everyday task: an email sent to the wrong person, a file shared too widely. Sterling Academy provides e-learning with video lessons, practice checkpoints, a final exam and a numbered Certificate of Completion for each learner, verifiable online. Sterling consulting clients benefit from preferential course access and special pricing through their Sterling consultant, including complimentary awareness training for their people as part of the engagement.

  • Awareness for staff who collect, use or share personal information
  • Deeper learning for the privacy officer and system owners
  • Internal auditor training for your review team, as applicable to your standard, as part of the engagement
  • Completion records by team, ready for a customer's due diligence
  • New starters trained when they join

Why Sterling

Want successful Madagascar Law 2014-038 compliance? Come to Sterling.

Many organisations in Madagascar also answer to GDPR customers, overseas group companies or ISO/IEC 27001 auditors. Sterling builds one set of privacy routines that meets Madagascar's Law 2014-038 and connects to those other obligations, so your people follow one way of working rather than several. Clients across Madagascar are served from Sterling's Johannesburg office.

Privacy programmes in 60+ countries since 2003

Data protection work across many jurisdictions, with offices in 21 countries and one engagement team accountable for your programme.

All-inclusive proposal

Consulting, Effivity, training and Academy access in one proposal, with legal review identified separately. No surprises, ever.

Routines, not paperwork

Notices, procedures and records designed around how your teams already work, so the principles are applied at the point of collection and use.

Expert and experienced consultants

Consultants who have built privacy and information security programmes across sectors and countries since 2003, and who work alongside your legal advisers.

Sterling vs the rest: the full comparisonExplore privacy client experience

The Sterling Promise

What our Madagascar Law 2014-038 compliance success guarantee means

100%on-time completion · success · 8,100+ client engagements

We stay with you until your agreed Madagascar Law 2014-038 programme outcome is achieved, supporting implementation, testing and the closure of review findings. Clear explanations, practical delivery, included software and employee learning turn the investment into lasting capability rather than a policy on a shelf.

The engagement identifies the law, scope, outcome and responsibilities. Your organisation supplies accurate information and puts the agreed controls into use. The Law creates no certificate of compliance; the CMIL supervises compliance. Our commitment concerns the agreed programme support, not legal advice or a promise that no complaint or incident will ever arise.

FAQs

Frequently asked questions about Madagascar's Law 2014-038

Does a company in Madagascar have to appoint a data protection delegate?

Yes, the Law says every controller designates a data protection delegate, who keeps the register of processing, advises on new processing and receives complaints. The delegate must reside in Madagascar and cannot be the controller or its legal representative. The CMIL is told of the designation and keeps a list. Naming a delegate relieves most declaration formalities, though authorisation cases remain. Confirm details with counsel.

What is the difference between declaring processing and seeking authorisation?

Declaration is the standard route: the controller tells the CMIL of its processing and starts once it holds a receipt, and simplified declarations exist for common categories. Authorisation is required first for processing with particular risks, for sensitive data and for transfers abroad, and the CMIL decides within a set period. Silence from the CMIL counts as refusal, so the request must be reformulated.

Is sensitive personal data banned in Madagascar?

Processing it is prohibited in principle. The Law lists racial origin, biometric and genetic data, religious beliefs, trade-union membership and health or sex-life data as sensitive. Exceptions exist, such as express consent, protecting life, legal claims or medical care by a professional bound by secrecy, and the Decree adds prior CMIL authorisation and reinforced security. Seek counsel before collecting such data.

Can I use an overseas cloud or call centre for Malagasy personal data?

Possibly, but the transfer needs a basis. Data may go to a State whose law gives similar protection; otherwise the CMIL can authorise it where the controller offers sufficient safeguards such as contract clauses or internal rules. A recipient may not pass the data on again without the original controller's and the CMIL's agreement. Review each arrangement with counsel or the regulator.

Keep exploring

More on Law 2014-038 (Madagascar) and related standards

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