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ISO 22316 · Organisational resilience guidance

ISO 22316 implementation for an organisation that absorbs the shock and adapts.

ISO 22316 is ISO's guidance on the principles and attributes of a resilient organisation, and it carries no certificate. Sterling's expert and experienced consultants assess you against it, connect the disciplines you already run and give your board a way to evaluate resilience. We help our clients put it into practice and prove it.

  • Fixed scope, one proposal: consulting, Effivity software, Sterling Academy access and internal auditor training, as applicable to your standard, in one proposal
  • A team of expert and experienced risk, continuity and management system consultants, working across sectors and countries since 2003
  • The Sterling Promise: 100% on-time completion, 100% success, 8,100+ client engagements. Sterling does not certify, and ISO 22316 is guidance with no certificate to issue

8,100+ client engagements in 60+ countries.

Sterling client experience
  • Allianz
  • Emirates Flight Catering
  • Etihad Rail
  • Haier
  • Whirlpool
  • Emerson
  • Olam
  • Piramal Pharma Solutions

What it is

What is ISO 22316 and what is it used for?

ISO 22316 is the international guidance document on organisational resilience, developed by ISO technical committee TC 292, Security and resilience. It describes the principles behind a resilient organisation, the attributes that show resilience is present, and how to evaluate the factors that contribute to it. It applies to any size or type of organisation in any sector, and leaves each to tailor the approach.

Where ISO 22301 examines whether you can keep delivering during a disruption, ISO 22316 requires a wider question: whether the organisation as a whole can sense change, absorb it and adapt, and still achieve what it exists to achieve. Boards use it as a lens over risk, continuity, security, quality and crisis management, to see whether those disciplines work together.

Current edition. ISO 22316:2017, first edition, published in March 2017. ISO has confirmed that it is to be revised: a second edition, ISO/FDIS 22316, was registered for formal approval on 6 July 2026 and is listed as its replacement, with the title changing from principles and attributes to guidelines. No publication date has been announced.

Who it is for

Who needs ISO 22316?

Nobody is required to adopt ISO 22316. Organisations turn to it when asked how the business as a whole would cope with a shock nobody planned for. Four starting points are common:

  • A major customer asks about resilience, not just continuity. An evaluation against ISO 22316 answers questions on leadership, dependencies and adaptability with evidence.
  • A tender asks how you manage disruption across the organisation. An international framework, with your certified systems shown inside it, beats a list of separate policies.
  • Your regulator or board wants a view of resilience as a whole. ISO 22316 gives directors a shared vocabulary and an evaluation they can review each year.
  • Group companies run different systems in different countries. The attributes give a parent one frame for comparing subsidiaries without imposing identical procedures.

Principles and attributes

What are the main ISO 22316 principles and attributes?

As guidance, ISO 22316 makes recommendations, not requirements. After scope and terms, the 2017 edition sets out principles, then attributes of a resilient organisation, then the evaluation of factors that contribute to resilience, with an informative annex. The map below is at title level; your programme works from the edition itself.

  • Principles: resilience grows from a shared purpose, current knowledge of context, good governance, diverse skills, coordination across disciplines and effective risk management, applied as a coordinated approach.
  • Shared vision and clarity of purpose: people know what the organisation is for and act on it.
  • Understanding and influencing context: a current picture of the environment, shaped where possible.
  • Effective and empowered leadership: leaders at every level can decide when conditions change.
  • A culture supportive of organisational resilience: behaviours that favour learning and adaptation.
  • Shared information and knowledge: knowledge reaches the people who need it.
  • Availability of resources: people, facilities, finance and information when change demands them.
  • Development and coordination of management disciplines: functions such as risk, continuity and security working together.
  • Supporting continual improvement: lessons turned into change.
  • Ability to anticipate and manage change: looking ahead and adapting early.
  • Evaluating the factors that contribute to resilience: organisational requirements for the evaluation, monitoring and assessment, and reporting.
  • Annex A, relevant management disciplines: an informative list of the functions whose coordination supports resilience.

What does useful ISO 22316 evidence look like?

Board-endorsed purpose and resilience objectives, a dated context review, a map of which discipline owns which risk, lessons from incidents traced into changes, and a periodic evaluation against the attributes with actions and owners. The records live in Effivity, so each evaluation starts from evidence, not memory.

Putting it into practice

How do you implement ISO 22316?

There is no certification route for ISO 22316, so the aim is alignment you can demonstrate: an accurate assessment against the guidance, improvements that connect your existing disciplines, and a repeatable evaluation the board owns. Many clients pair it with a certifiable standard, most often ISO 22301, so the resilience programme also produces a certificate that customers recognise.

  1. 01
    Agree what resilience must protect.Confirm the objectives, services, sites and group entities in scope, and who on the board sponsors the work.
  2. 02
    Gap analysis: compare current practice with the principles and attributes.Interviews, document review and workshops show which attributes are strong, which are weak and where disciplines fail to connect.
  3. 03
    Close the priority gaps and coordinate the disciplines.Agree owners for cross-functional risks, align risk, continuity, security and crisis arrangements, and fill resource and information gaps.
  4. 04
    Evaluate, monitor and report.Set up the evaluation the guidance describes, with indicators, a monitoring rhythm and a report the board reviews and acts on.
  5. 05
    Decide on certification to a related standard, and sustain.Where a certificate is needed, extend the work to ISO 22301 or another certifiable standard; either way, repeat the evaluation at planned intervals.

Check the route before you sign. Nobody can issue a genuine ISO 22316 certificate, so treat any offer of one as a warning sign. If you need a certificate, it will be to a certifiable standard such as ISO 22301, issued by a certification body accredited for that standard by an accreditation body within the Global ACI arrangement. Ask for the body's name and accreditation, and verify both with the accreditation body directly.

Cost

How much does ISO 22316 implementation cost?

Cost follows scope: one business reviewing how its systems fit together needs far less than a multi-country group also preparing for ISO 22301. Every Sterling proposal shows each component under one all-inclusive proposal.

Cost componentWhat affects it
Consulting and alignmentEntities, sites and disciplines in scope, their maturity, and Design™ or Drive™
Certification, only if chosenNone for ISO 22316; only for a related certifiable standard, shown separately
Internal resourcesBoard and management time, workshops and action owners
Software and learningIncluded in a Sterling engagement: Effivity for the evidence and Sterling Academy access for your people, with users, courses and access period confirmed in the proposal
Continued supportRepeat evaluations, board reporting and the second edition under Sustain™

What moves the price

  • The number of group entities, countries and sites
  • How many disciplines already run as management systems
  • Whether certification to ISO 22301 or another standard is part of the scope
  • The depth of board reporting and indicators you want
  • Languages and the availability of senior people for workshops

What a Sterling proposal always shows

  • Scope, deliverables, assumptions and exclusions, written down
  • Any certification-body fees for related standards listed separately
  • Effivity, training and Academy access itemised at no additional cost
  • Payments linked to delivered milestones
  • One all-inclusive proposal. No surprises, ever

Timeline

How long does ISO 22316 implementation take?

The pace depends on how many disciplines already run well, how quickly senior people can meet and how much change the gap analysis calls for. As an estimate, a focused alignment typically takes three to six months; ISO 22301 certification or several countries extend it.

PhaseWhat determines the pace
Scope and gap analysisAccess to leaders and discipline owners, and the records of past incidents and reviews
Alignment and improvementThe number of gaps, decisions on ownership and resources, and approval times
First evaluation and reportAgreeing indicators, gathering evidence and a board meeting to review the result
Related certification, if chosenThe work that standard needs and the certification body's schedule

Share any customer or tender deadline at the start, and we will say what can be shown by then.

Your engagement

What your ISO 22316 engagement includes

Your engagement runs on Sterling OS™. Choose Design™, where we guide and your team does the work, or Drive™, where we manage the programme; they are alternatives, not stages. Automate™ is Effivity, holding the evidence, and Sustain™ follows the programme and any related certification with repeat evaluations.

  • Scope, gap analysis and alignment plan

    Owners and dates agreed first.

  • Coordination of management disciplines

    Risk, continuity, security and crisis arrangements connected, on Sterling's templates where needed.

  • Effivity ISO & GRC software

    Evaluation evidence in one workspace, included with the engagement at no additional cost.

  • Training for everyone

    Internal auditor training, as applicable to your standard, and preferential Sterling Academy access, including complimentary awareness training for your people as part of the engagement.

  • Resilience evaluation and board report

    Indicators and a first report the board can repeat.

  • Route to a related certificate

    Readiness for ISO 22301 or another certifiable standard, if needed.

Sterling does not certify, and ISO 22316 has no certificate; any certification to a related standard is decided by an independent, accredited certification body.

How Sterling implements ISO and GRC standards

Effivity · ISO and GRC software, included in every engagement

How Effivity helps you apply, automate and simplify the guidance of ISO 22316:2017.

Every Sterling ISO 22316 engagement includes Effivity, the ISO and GRC automation platform built by the Sterling group and used in 50+ countries. Your consultant sets up the workspace within the agreed scope, so context, risks, documents, actions, incidents, audits, training records and management review sit together and the evaluation draws on live records. Sterling consulting clients get their Effivity subscription included with the engagement, at no additional cost.

Effivity: Context of the Organisation dashboard with issues, interested parties and scope
Effivity · Context of the Organisation dashboard
Shared vision

Purpose, policy and objectives

The statement of purpose, resilience objectives, their owners and measures held in one place, with progress reported from the system itself.

Context

Issues, interested parties and scope

Internal and external issues and stakeholder expectations kept in a register with review dates, so changes in context are recorded when they happen.

Leadership

Roles, authorities and decisions

Who decides what, and the decisions management has taken, traceable to the actions that followed them.

Culture

Awareness and competence

Training and competence records per person, linked to Sterling Academy, showing who understands their part in resilience.

Information and knowledge

Controlled documents and lessons learned

Plans and procedures with versions and approvals, and lessons from incidents recorded where the next team can find them.

Management disciplines

Risks and opportunities across functions

One risk register shared by risk, continuity, security and quality owners, with treatments tracked to closure.

Continual improvement

Incidents, nonconformities and corrective action

Issues raised, investigated and closed with root cause and evidence that the action worked.

Evaluation

Monitoring, internal audit and management review

Indicators on dashboards, audit programmes and a management review that records inputs, decisions and actions for the board report.

What this means at the evaluation

When the board asks how resilient the organisation is, the answer draws on dated records: the context review, the shared risk register, incident lessons, training status and the actions from the last review. Each is a screen in Effivity with owners and evidence attached. Sustain™ runs in the same workspace, so the next evaluation starts where the last one ended.

In your engagement

  • Subscription included with the engagement, at no additional cost
  • Configured by your Sterling consultant within the agreed scope
  • Your existing registers and records migrated, not retyped
  • Admin and user training for your team
  • Modules for ISMS, EMS, OHSMS, FSMS and more when you add a certifiable standard

Sterling Academy · e-learning for resilience

Build resilience awareness across the whole organisation.

Sterling Academy provides e-learning with video lessons, practice checkpoints, a final exam and a numbered Certificate of Completion for each learner, verifiable online. Sterling consulting clients benefit from preferential Sterling Academy course access and special pricing through their Sterling consultant, including complimentary awareness training for their people as part of the engagement.

  • Awareness for every employee of their part when conditions change
  • Practitioner learning for the owners of risk, continuity and security
  • Internal auditor training, as applicable to your standard, as part of the engagement
  • Progress reports by department, ready for the evaluation
  • New joiners trained as they arrive
  • A Sterling consultant reachable when a learner needs one

Why Sterling

Why work with Sterling on ISO 22316?

Resilience work fails when it becomes another separate system. Sterling starts from the certified and uncertified disciplines you already run and makes them work as one, so the evaluation reflects how the organisation really behaves under pressure, across every country and entity in scope.

60+ countries, since 2003

Management system consulting across sectors and regions, with one engagement team accountable wherever your entities operate.

All-inclusive proposal

Consulting, Effivity, training and Academy access in one proposal, with any certification-body fees for related standards shown separately. No surprises, ever.

Connected, not duplicated

Risk, continuity, security and quality aligned around shared records, so resilience adds clarity rather than paperwork.

Expert and experienced consultants

Consultants who have advised on risk, continuity and management systems across sectors and countries since 2003, and who know where resilience breaks between departments.

Sterling vs the rest: the full comparisonExplore Sterling client experience

The Sterling Promise

What our ISO 22316 success guarantee means

100%on-time completion · success · 8,100+ client engagements

We stay with you until your agreed ISO 22316 outcome is achieved, supporting the gap analysis, the alignment work, the first evaluation and, where agreed, readiness for a related certification. Clear explanations, practical delivery, included software and employee learning turn the investment into lasting capability.

The engagement identifies the standard, scope, outcome and responsibilities. Your organisation supplies accurate information and puts the agreed arrangements into use. ISO 22316 has no certificate; where the agreed outcome includes certification to a related standard, the independent certification body assesses conformity and retains its decision. Our commitment concerns the agreed support, not a promise that no disruption will ever affect you.

FAQs

Frequently asked questions about ISO 22316

Can you get ISO 22316 certification?

No. ISO 22316 is a guidance document with recommendations, not requirements, so there is nothing for an accredited certification body to certify against. You can demonstrate alignment through a documented evaluation, and gain a certificate for a related standard such as ISO 22301.

What is the difference between ISO 22316 and ISO 22301?

ISO 22316 is guidance on the resilience of the whole organisation, while ISO 22301 sets certifiable requirements for a business continuity management system. Continuity is one of the disciplines ISO 22316 expects to be coordinated with others such as risk, security and crisis management.

Is a new version of ISO 22316 coming?

Yes. ISO lists ISO/FDIS 22316, registered for formal approval on 6 July 2026, as the replacement for the 2017 edition, retitled as guidelines. No publication date is announced, and the new edition will also be guidance, so there is no certificate transition to manage.

How do you measure organisational resilience with ISO 22316?

You set up your own evaluation of the factors that contribute to resilience, covering what the organisation expects of it, monitoring and assessment, and reporting. The guidance does not impose a single score, so the indicators are chosen to fit your objectives and repeated at planned intervals.

Is ISO 22316 suitable for a small or mid-sized business?

Yes. The document applies to any size or type of organisation and to no particular sector. A smaller business usually applies it through a few leadership workshops, a shared risk view and a short annual evaluation, not a large programme.

Keep exploring

More on ISO 22316 and related standards

Talk to a consultant

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