GDPR guide
GDPR requirements explained: Articles 5 to 49 in plain language
What the GDPR actually requires of controllers and processors, from the principles and lawful bases to rights, records, security, breaches, impact assessments, the data protection officer and transfers, and the evidence a regulator or client auditor expects to see.
Key points
- The GDPR requirements that bind organisations sit mainly in Articles 5 to 49: principles and lawful bases, transparency and rights, controller and processor duties, security and breaches, impact assessments, the data protection officer and transfers.
- Article 5(2) makes the controller answerable for showing compliance, so every requirement comes with a question behind it: where is the evidence?
- Processors carry duties of their own, including security, their own record of processing and telling the controller about breaches without undue delay.
- No certificate proves compliance with the Regulation. Regulators and your customers' auditors judge it, and Sterling does not certify.
How the GDPR sets out its requirements
Regulation (EU) 2016/679 has 99 articles in 11 chapters and has applied since 25 May 2018. Chapter I holds Article 3 on territorial reach and the Article 4 definitions; the obligations an organisation plans for sit mainly in Articles 5 to 49.
Two definitions decide which duties are yours: a controller determines the purposes and means of processing (Article 4(7)); a processor handles data on the controller's behalf (Article 4(8)). Many companies are both, activity by activity.
| Articles | Subject | Who it binds | What a reviewer asks to see |
|---|---|---|---|
| 5 to 9 | Principles, lawful bases, consent, special categories | Controllers | A purpose, legal basis and retention period for each activity, and the reasoning behind them |
| 12 to 22 | Transparency and individual rights | Controllers, with processors assisting | Notices at each collection point and a log of requests answered |
| 24 to 30 | Accountability, design, representatives, processors, records | Controllers and processors | Policies in proportion to the risk, signed processing agreements, the record of processing |
| 32 to 34 | Security and personal data breaches | Controllers and processors | A risk-based set of controls and a breach register, including the breaches not reported |
| 35 and 36 | Impact assessment and prior consultation | Controllers | Screening in projects and completed assessments for high-risk processing |
| 37 to 39 | Data protection officer | Controllers and processors that meet the tests | A reasoned decision on appointment and evidence the officer is involved |
| 44 to 49 | Transfers outside the EU and EEA | Controllers and processors | A map of transfers with the mechanism relied on for each |
Principles, lawful bases and special categories (Articles 5 to 9)
Article 5(1) lists six principles: lawfulness, fairness and transparency; purpose limitation; data minimisation; accuracy; storage limitation; integrity and confidentiality. Article 5(2) adds accountability, the duty to demonstrate the other six, which is why an inventory of processing activities comes first.
Article 6(1) offers six lawful bases: consent, contract, legal obligation, vital interests, public task and legitimate interests, the last not open to public authorities performing their tasks. Each activity needs one, chosen before processing starts. Where consent is the basis, Article 7 requires that you can prove it was given, that the request is distinguishable from other matters and written in plain language, and that withdrawing is as easy as giving.
Article 9(1) prohibits processing special-category data, such as health, genetic or identifying biometric data, unless an Article 9(2) condition applies. HR and occupational health files are where most businesses meet it.
Transparency and the rights of individuals (Articles 12 to 22)
Articles 13 and 14 set out the information people must be given about the processing. Article 12 governs how rights requests are handled: a response without undue delay and within one month, which may be extended by two further months with the reasons given, and in principle free of charge.
| Right | Article | What needs to be ready |
|---|---|---|
| Access | 15 | A way to find every record about one person across systems and suppliers |
| Rectification | 16 | An owner for correcting data in each system that holds it |
| Erasure | 17 | Deletion that reaches back-ups, archives and processors, with the exceptions recorded |
| Restriction | 18 | A means of marking data as held but not used |
| Portability | 20 | A tested way to export one person's data |
| Objection | 21 | A way to stop or reassess the processing concerned |
| Automated decisions | 22 | A list of decisions made solely by automated means and the safeguards around them |
Most failures here are operational rather than legal: a request arrives in a shared inbox, nobody owns it, and the month runs out.
Accountability, processors and records (Articles 24 to 30)
Article 24 asks the controller for measures that ensure and demonstrate compliance, reviewed and updated, with policies where proportionate. Article 25 requires protection designed in when the means of processing are chosen and, by default, only the data each purpose needs. Organisations outside the Union caught by Article 3(2) must designate a representative in the Union in writing under Article 27, unless exempt.
Under Article 28, controllers use only processors giving sufficient guarantees, under a contract with the Article 28(3) terms: instructions, confidentiality, security, sub-processors, help with rights and with Articles 32 to 36, deletion or return, and audit information. Sub-processors need the controller's prior written authorisation. A processor that decides purposes and means becomes a controller for that processing.
Article 30 requires a written record of processing, available to the supervisory authority on request: for controllers, purposes, categories of people and data, recipients, transfers and safeguards, retention and a general description of security; for processors, the categories of processing per controller. The under-250 exemption falls away where processing is not occasional, is likely to result in a risk or includes special-category or criminal-offence data.
How these records, notices and contracts are drafted and kept is the subject of GDPR documentation: records, notices, contracts and DPIAs.
How Sterling turns the articles into a working programme
Decisions, documents and evidence built from the processing you actually do.
Sterling's gap analysis starts with your data inventory and tests existing notices, contracts and controls against each obligation, keeping what works. With your legal, technology and operations teams we set out the lawful-basis decisions, the record of processing, processor agreements and breach and rights procedures, and hold them in Effivity, included with the engagement at no additional cost. What Sterling delivers is a GDPR compliance programme with the evidence to show a regulator or a client auditor; it is consulting, not legal advice, and no certificate is issued.
Book a free discovery callSecurity, breaches and impact assessments (Articles 32 to 36)
Article 32 prescribes no control list. It asks for measures appropriate to the risk, which may include pseudonymisation and encryption, resilience, timely restoration and regular testing. An ISO/IEC 27001 system supplies much of the evidence if its risk assessment covers harm to people, not only to the business.
Article 33 sets the breach clock: notify the supervisory authority without undue delay and, where feasible, within 72 hours of becoming aware, unless the breach is unlikely to result in a risk to people. Processors tell their controller without undue delay, and every breach is documented. Article 34 adds telling the people affected when the risk to them is high.
Article 35 requires an impact assessment before processing likely to result in a high risk, and always for extensive profiling with significant effects, large-scale special-category or criminal-offence data, and large-scale monitoring of public areas. It describes the processing, tests necessity and proportionality, weighs risks and records safeguards, with the DPO's advice. If high risk would remain, Article 36 requires consulting the authority first.
The data protection officer and transfers (Articles 37 to 49)
Article 37 makes a DPO compulsory for public authorities and bodies, except courts acting judicially, and where core activities involve regular and systematic large-scale monitoring or large-scale special-category or criminal-offence data. Article 38 secures timely involvement, protection from penalty and a reporting line to top management; Article 39 lists the tasks, from advice and monitoring to acting as the authority's contact point.
Chapter V allows transfers outside the EU and EEA mainly on three footings: an Article 45 adequacy decision, Article 46 safeguards such as the Commission's standard contractual clauses or binding corporate rules, or the Article 49 derogations. Cloud hosting, offshore support and group companies are where unrecorded transfers hide. The UK's own rules are covered in GDPR vs UK GDPR: what differs and what does not.
Who checks compliance, and why no certificate settles it
Supervisory authorities enforce the Regulation, with Article 58(2) powers from reprimands to bans on processing. Article 83 sets a lower fine tier for controller and processor duties such as Articles 25 to 39, and a higher one for the principles, lawful bases, rights and transfers.
Voluntary Article 42 certification exists, but Article 42(4) says it does not reduce anyone's responsibility, and ISO/IEC 27701 is not an Article 42 certification (see GDPR vs ISO/IEC 27701, ISO/IEC 27001 and SOC 2). Your requirements are tested when a client auditor, a data subject or a regulator asks; the sequence for building the evidence is in GDPR compliance step by step.
GDPR requirements: questions buyers ask
Does every use of personal data need consent?
No. Consent is one of six lawful bases in Article 6(1), alongside contract, legal obligation, vital interests, public task and legitimate interests. Payroll, for example, typically rests on contract and legal obligation, and relying on consent where another basis fits creates a withdrawal right you may not be able to honour.
How long do we have to answer a subject access request?
One month from receipt, without undue delay. Article 12(3) allows two further months where necessary, provided you give the person your reasons. The response is free of charge in principle.
Do processors have GDPR obligations of their own?
Yes. A processor must act only on the controller's documented instructions, apply Article 32 security, keep its own record of processing under Article 30(2), obtain authorisation for sub-processors and notify the controller of breaches without undue delay. It can be fined under Article 83 like a controller.
When is a data protection impact assessment mandatory?
Whenever processing is likely to result in a high risk to people, and always in the three cases Article 35(3) names: extensive profiling with significant effects, large-scale special-category or criminal-offence data, and large-scale monitoring of public areas. Check your supervisory authority's list as well.
Which GDPR requirements carry the highest fines?
Article 83(5) reserves the upper tier for the principles, lawful bases, consent, special categories, individual rights, transfers and failure to comply with an authority's order. Duties such as records, security, breach notification, impact assessments and the DPO fall under the lower tier in Article 83(4).
More GDPR guides
Every guide in the GDPR series is written for one question and links back to the hub for the whole picture.
- GDPR compliance step by step
- GDPR compliance cost: what moves the price
- GDPR documentation: records, notices, contracts and DPIAs
- Effivity for the GDPR: the guide
- GDPR internal audit: planning, conduct and reporting
- GDPR requirements explained, article by article
- GDPR training: who needs what, and the evidence
- GDPR vs ISO/IEC 27701, ISO/IEC 27001 and SOC 2
- GDPR vs UK GDPR: what differs and what does not
Keep exploring
Explore more about GDPR
Watch a video on how to comply with GDPR here.
Watch a video on GDPR requirements here.
GDPR resources
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