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South Korea · Compliance

Personal Information Protection Act (PIPA), South Korea compliance in South Korea

Achieve Personal Information Protection Act (PIPA), South Korea compliance with Sterling: 8,100+ client engagements in 60+ countries, 20+ years.

  • Compliance, end to end
  • Tokyo office team
  • Effivity software included
  • Academy training included

Clients include

  • Allianz
  • Emirates Flight Catering
  • Etihad Rail
  • Haier
  • Whirlpool
  • Emerson
In short

Personal Information Protection Act (PIPA), South Korea compliance in South Korea at a glance

Personal Information Protection Act (PIPA) is the instrument itself: it applies to the organisations within its scope, and buyers and partners in South Korea ask for evidence that you meet it.

A privacy notice drafted before September 2023 is the first thing worth checking in South Korea. The Personal Information Protection Commission says the amended Personal Information Protection Act and its Enforcement Decree took effect on 15 September 2023, and the Act now ties lawful processing, safeguards, privacy officers, supplier contracts, breach reporting and cross-border transfer into one regime, alongside data-subject rights that include access, transmission and objection to fully automated decisions. The Commission may certify personal information protection, and ISMS-P is the integrated certification operated with KISA; a certified recipient is one of the grounds for sending data abroad. Compliance is evidenced by records, notices, contracts and controls rather than by a mandatory certificate. Sterling's Tokyo office helps Korean and overseas organisations map their data flows, close gaps and prepare ISMS-P or ISO/IEC 27701 evidence, with Effivity and Sterling Academy included. Sterling does not give legal advice.

The need

Who needs Personal Information Protection Act (PIPA), South Korea in South Korea, and what happens without it

These are the organisations in South Korea that most often need to show Personal Information Protection Act (PIPA), South Korea.

  • Companies that collect and use personal information in KoreaThe Act binds every personal information controller to state purposes, collect only the minimum necessary and process on a lawful basis, and the Commission supervises it.
  • Overseas companies serving users in KoreaA controller with no address or place of business in Korea that meets the criteria of the Presidential Decree designates a domestic agent in writing.
  • Cloud, SaaS and outsourcing providers handling entrusted processingThe controller must entrust processing by document and educate and supervise the person entrusted, so processors are asked for evidence.
  • HR, marketing, credit and AI teams using automated decisionsData subjects may object to fully automated decisions with a significant effect and request an explanation.
  • Public institutions and their suppliersPrivacy impact assessment is a duty of public institutions, with assessment institutions designated by the Commission.

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Requirements

Personal Information Protection Act (PIPA), South Korea requirements in South Korea

Strip away the vocabulary and South Korea's Personal Information Protection Act requires a business to comply in six areas.

Collection has a lawful basisPersonal information is collected and used only on a recognised basis, for stated purposes, and no further than those purposes need.
People are informed and can actIndividuals are told how their data is used and can exercise their rights, including access, transmission and objecting to fully automated decisions.
Accountability is namedA privacy policy is published, a privacy officer is appointed, and foreign controllers meeting the criteria appoint a domestic agent.
Suppliers are supervisedWhere processing is entrusted, a document governs it and the business educates and supervises the supplier.
Data is secured and breaches reportedSafeguards include an internal management plan and access records; affected people are notified without delay and the regulator is told.
Transfers abroad rest on a basisPersonal information goes overseas only on a recognised basis, such as separate consent, a statute or treaty, or a destination the regulator accepts.

In South Korea these six sit alongside the local laws and regulations listed under drivers below; one system can evidence both. The detail is on the global hub: Personal Information Protection Act (PIPA), South Korea explained →

    How Sterling gets a South Korean company compliant with Personal Information Protection Act (PIPA), South Korea

    How to achieve Personal Information Protection Act (PIPA), South Korea compliance in South Korea

    One team from the Tokyo office carries the work from scoping to sign-off. Clients across South Korea are served from Sterling's Tokyo office, on-site where the work needs it and remotely otherwise.

    1. Discovery call and scopeEntities, locations, regulators and target date, agreed before any proposal.
    2. Gap assessment against Personal Information Protection Act (PIPA), South Korea and the South Korean requirements that apply to youControls you already run for your regulators and customers are reused, not rebuilt.
    3. Your system built with your team in EffivityRisks, controls, evidence, incidents and reviews in one live system the auditor can see.
    4. Internal audit, management review and corrective actionsYour internal auditors trained by Sterling; the evidence proven before any external review.
    5. Reviews by regulators, customers and auditorsSterling supports the reviews your regulators, customers and auditors run.
    Included in every engagement
    • End to end, from one team
    • Effivity ISO & GRC software
    • Preferential Sterling Academy access, with complimentary awareness training for your people
    • Internal auditor training for your audit team, as applicable to your standard
    • Vulnerability assessment on ISMS engagements

    The Sterling Promise: 100% on-time completion, 100% success, 8,100+ client engagements.Sterling does not certify. Certification decisions stay with independent bodies.

      Time

      How long does Personal Information Protection Act (PIPA), South Korea compliance take in South Korea?

      There is no standard duration: it depends on your scope and on how much of the system already runs. In South Korea these are the factors that set the timeline.

      • Number of processing activities and systems to map
      • Supplier and cross-border transfer review
      • Number of legal entities and user groups in scope
      • Breach and data-subject request procedures to build or test

      Sterling agrees a dated plan with you on the discovery call, once the scope is known.

      Cost

      How much does Personal Information Protection Act (PIPA), South Korea compliance cost in South Korea?

      The cost has two parts: the consulting work to build and prove the system, and any external assessor’s fees, which are quoted separately. In South Korea these factors move both.

      • Number of entities and data subject groups in scope
      • Volume and sensitivity of processing
      • Security remediation that the risk assessment calls for
      • Whether a domestic agent or ISMS-P preparation is needed

      Sterling gives one customised, all-inclusive proposal after the discovery call, never before the scope is agreed.

        Choosing a partner

        Personal Information Protection Act (PIPA), South Korea consultants and assessors in South Korea

        Two different organisations are involved. A consultant helps you build the system and prove it works; your regulators, customers and auditors then audits or assesses it and decides. Keeping the two separate is what makes the result credible to buyers and regulators.

        • Check that the body’s accreditation or approval covers Personal Information Protection Act (PIPA), South Korea and your sector, and that its certificates can be verified online.
        • Ask the consultant how the local requirements in South Korea are mapped into the same system, so nothing runs twice.
        • Ask for client references in your sector; Sterling’s client letters are available on request.
        • Agree who owns the evidence and the tool after the engagement; with Sterling the system stays yours, in Effivity.

          Laws and regulations that drive Personal Information Protection Act (PIPA), South Korea in South Korea (4)

          InstrumentHow it treats the standard
          Personal Information Protection Act (PIPA)The instrument itself
          Supervised by the Personal Information Protection Commission and covering lawful processing, safeguards, privacy policy, privacy officer, entrusted processing, breach reporting and cross-border transfer.
          PIPC notice on the amended Act and Enforcement DecreeThe instrument itself
          The Commission states that the amended Act and its Enforcement Decree took effect on 15 September 2023.
          Certification of personal information protection and ISMS-P (PIPA Article 32-2)Optional certification route
          The Commission may certify whether a controller's data processing follows the Act, and ISMS-P is the integrated certification operated with KISA.
          EU adequacy recognition of the Republic of KoreaRelated
          The European Commission lists the Republic of Korea among the countries it has recognised under the GDPR.

          Accreditation, audit language and remote audits in South Korea

          Compliance, not certification: the Act sets no mandatory certificate. Evidence is the privacy policy, the privacy officer designation, records of lawful bases, supplier contracts, safeguard measures and access records, and the breach procedure. The Commission may certify personal information protection, ISMS-P is the integrated certification operated with KISA, and ISO/IEC 27701 certification by an accredited body is another external benchmark. Edition and transition details: Personal Information Protection Act (PIPA), South Korea hub →

          Audit language

          Notices to data subjects must be understood by the people addressed, which for Korean users means Korean; internal records can follow the company's working language.

          Remote and on-site

          Data-mapping, policy and supplier workshops can run on-site or remotely; no external assessment is prescribed for general compliance.

          Personal Information Protection Act (PIPA), South Korea in South Korea: questions clients ask

          Does a foreign company need a domestic agent under PIPA?

          Sometimes. A controller with no address or place of business in Korea must designate a domestic agent in writing if it meets criteria set by Presidential Decree, which weigh factors such as sales and the scale of personal information held. The agent covers privacy officer tasks, breach notification and reporting, and document submissions. Korean counsel can check the current decree against your numbers.

          Is a privacy impact assessment required under PIPA?

          The duty falls on public institutions. The Act tells the head of a public institution to assess operations that meet decree criteria and send the results to the Commission, and it lets the Commission designate assessment institutions. Private controllers have no equivalent duty in the text, though a risk assessment before high-risk processing remains good practice and customers may ask for one.

          Is ISMS-P mandatory under PIPA?

          PIPA only says the Commission may certify personal information protection, so ISMS-P is a voluntary route under that Act. Separately, the Network Act makes the national ISMS certification compulsory for listed entities. The Commission's page does not present ISMS-P as a general duty, so check whether your business falls under the Network Act's list.

          When can personal data be transferred out of Korea?

          Only on a ground the Act lists: separate consent, a statute or treaty, contractual necessity with the required disclosure or notice, a recipient holding a certification the Commission recognises, or a destination the Commission finds substantially equal in protection. Consent requires telling people what is sent, where, to whom and why. Your counsel should confirm which ground fits each flow.

          Read more

          More on Personal Information Protection Act (PIPA), South Korea for South Korean organisations

          Explore

          Other standards South Korean businesses ask Sterling for

          Organisations in South Korea often combine Personal Information Protection Act (PIPA), South Korea with one of these, under one management system where the scopes allow.

          All 22 standards Sterling delivers in South Korea →

          Next step

          Start with a free discovery call from the Tokyo office

          A Sterling consultant goes through your entities, your regulators and your target date with you. No proposal until the scope is agreed.

          Sources

          1. Personal Information Protection Act (PIPA) — elaw.klri.re.kr (accessed 8 Oct 2026)
          2. PIPC notice on the amended Act and Enforcement Decree — pipc.go.kr (accessed 8 Oct 2026)
          3. Certification of personal information protection and ISMS-P (PIPA Article 32-2) — pipc.go.kr (accessed 8 Oct 2026)
          4. EU adequacy recognition of the Republic of Korea — commission.europa.eu (accessed 8 Oct 2026)

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