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ISO/IEC 27019 · Information security for the energy utility industry

ISO 27019 controls and requirements, for energy systems that have to stay secure and running.

ISO/IEC 27019 adapts the ISO/IEC 27002 control guidance to the systems that generate, transmit, store and distribute electricity, gas, oil and heat. No certificate is issued against it; where proof is needed, an accredited body certifies the ISO/IEC 27001 management system that carries these controls. Sterling's expert and experienced consultants bring your control rooms, field assets and metering into that system with your IT and operations teams. We help our clients put it into practice and prove it.

  • Fixed scope, one proposal: consulting, Effivity software, Sterling Academy access and internal auditor training, as applicable to your standard, in one proposal
  • A team of expert and experienced information security consultants, working with operators of critical services and their suppliers since 2003
  • The Sterling Promise: 100% on-time completion, 100% success, 8,100+ client engagements. Sterling does not certify; where a certificate is needed, an accredited body audits your ISO/IEC 27001 system and decides

8,100+ client engagements in 60+ countries.

ISO/IEC 27019 client experience
  • Allianz
  • Emirates Flight Catering
  • Etihad Rail
  • Haier
  • Whirlpool
  • Emerson
  • Olam
  • Piramal Pharma Solutions

What it is

What is ISO 27019 and what is it used for?

ISO/IEC 27019 is the energy sector's version of the international security control catalogue. Its title is "Information security, cybersecurity and privacy protection — Information security controls for the energy utility industry", and it is published jointly by ISO and IEC. It applies the ISO/IEC 27002:2022 guidance to the technology that keeps energy flowing: process control and automation, controllers and field devices such as PLCs, smart meters, protection and safety systems, energy management for distributed resources and charging, and smart grid components.

It closes a gap that office-focused programmes leave open: a utility's most serious risks sit in substations, pipelines and control centres, not only in servers and laptops, and ISO/IEC 27019 gives the ISMS team and the engineers one set of controls. It does not cover the process control domain of nuclear facilities, which IEC 63096 addresses.

Current edition. ISO/IEC 27019:2024, the second edition, reached publication in October 2024 and withdrew ISO/IEC 27019:2017. The new edition follows the organisational, people, physical and technological themes of ISO/IEC 27002:2022, removes guidance that repeated the parent catalogue and adds attributes to the energy-specific controls. ISO shows no further revision under way. ISO/IEC 27001 Annex A controls explained

Who it is for

Who needs ISO 27019?

The standard speaks to everyone who runs or supplies energy systems: generation and network operators, gas, oil and district heating companies, metering providers, and the engineering and managed-service firms that maintain control systems for them. They reach Sterling from four starting points:

  • A regulator expects it. In Germany, the Bundesnetzagentur's IT security catalogues build on ISO/IEC 27001 and ISO/IEC 27019, and its catalogue for grid operators requires the ISMS to be certified by an independent, accredited body. Elsewhere, check what your energy regulator expects, with your legal advisers.
  • A tender for utility work names it. Bids for control system, metering or grid projects often ask how the supplier protects the operator's systems, and an ISO/IEC 27001 certificate with energy controls in scope answers that directly.
  • A utility customer audits you as a supplier. Remote access to their plant and patching of their devices come under scrutiny; the energy controls show how each is managed.
  • The group wants one baseline across its assets. A group with plants and networks in several countries assesses every subsidiary against the same controls.

Requirements

What are the ISO 27019 controls and requirements?

ISO/IEC 27019 contains guidance rather than auditable requirements; the obligation to choose controls from a risk assessment comes from ISO/IEC 27001. Its controls fall into three kinds: controls taken unchanged from ISO/IEC 27002, controls that carry additional guidance for the energy sector, and new controls for the sector, identified by the prefix ENR. The list below follows the document's structure at title level; your controls are compared with the standard itself during the gap assessment.

  • Clauses 1 to 4 Scope, references, terms and structure: the energy systems covered, the nuclear exclusion, the vocabulary used and how the controls are presented.
  • Clause 5 Organisational controls: the governance, supplier, incident and continuity controls of the parent catalogue, with energy guidance and ENR controls where operators need more.
  • Clause 6 People controls: screening, awareness and responsibilities for staff and contractors, including those who work on operational sites.
  • Clause 7 Physical controls: protection of premises and equipment, which for a utility extends to control centres, substations and unmanned field locations.
  • Clause 8 Technological controls: access, configuration, monitoring and network protection, applied to controllers, field devices, metering and the links between them.
  • Annex A Energy utility industry specific controls reference: an index of the controls added for the sector.
  • Annex B Correspondence with the first edition: the map from the 2017 controls to the 2024 ones, used when an existing Statement of Applicability is updated.

What does useful ISO 27019 evidence look like?

An asset inventory that includes control and field devices, a risk assessment that treats operational technology alongside IT, a Statement of Applicability showing each ENR control and the reason it applies or not, remote-access approvals for vendors, patch and firmware decisions for devices that cannot simply be updated and incident exercises that involve operations staff: records that show the energy controls operating, not just listed.

Putting it into practice

How do you implement ISO 27019 controls?

As guidance, ISO/IEC 27019 leads to controls working in your plants and networks and to the records that prove it. Where a regulator or customer wants independent assurance, those controls run inside an ISO/IEC 27001 ISMS and the certification body audits that system.

  1. 01
    Define the scope across IT and operations.Agree the sites, networks, control systems, metering and suppliers the ISMS will cover, and who owns each of them.
  2. 02
    Assess the risks, then the gaps.Assess risks to process control and supporting IT together; our gap assessment then compares today's practice with the ISO/IEC 27019 and ISO/IEC 27002 guidance.
  3. 03
    Select and implement the controls.Record the chosen controls, including the ENR controls, with reasons in the Statement of Applicability, then put them into use with engineering and IT owners, planned around outage windows.
  4. 04
    Audit and review internally.Internal audit samples controls at operational sites as well as in the office; management review decides on findings, incidents and risk treatment, and actions are closed with evidence.
  5. 05
    Obtain ISO/IEC 27001 certification where it is needed.An accredited certification body runs its Stage 1 readiness review and Stage 2 audit of the ISMS, decides on certification and returns for surveillance audits each year of the three-year cycle.

Check the route before you sign. A document claiming certification "to ISO 27019" is not an accredited certificate; the certificate is issued against ISO/IEC 27001, by a body working to ISO/IEC 17021-1 and ISO/IEC 27006-1. Ask how the energy controls will appear in the scope, confirm the body's accreditation for information security with an accreditation body recognised under the Global ACI arrangement, and check any conditions your regulator sets. The certification buyer's checklist

Cost

How much does ISO 27019 implementation cost?

The budget is set less by headcount than by the energy estate: how many plants, substations, networks and device types fall in scope, and how much of that estate is already governed. Certification to ISO/IEC 27001, where it is planned, is a separate fee from the certification body.

Cost componentWhat affects it
Consulting and implementationThe sites and control systems in scope, the controls your risks call for, how much already operates, and whether you choose Design™ or Drive™
ISO/IEC 27001 certification, if neededAudit days, the number of operational sites to be visited, travel and surveillance, quoted by the certification body
Technical and engineering measuresNetwork segmentation, monitoring, secure remote access or device hardening, where the gap assessment finds them missing
Your team's timeControl engineers, IT, site managers, procurement and management review
Software and learningEffivity and Sterling Academy access, itemised at no additional cost

What moves the price

  • Number of plants, substations and remote sites
  • Variety and age of control systems and field devices
  • Whether an ISMS already covers the IT side
  • Countries, regulators and the deadline

What a Sterling proposal always shows

  • Deliverables, assumptions and exclusions in writing
  • Certification-body fees identified separately where certification is in scope
  • Milestones linked to deliverables
  • One all-inclusive proposal for our work

Timeline

How long does ISO 27019 implementation take?

Operational technology sets its own pace: changes wait for maintenance windows and some devices need the vendor. An ISMS that already covers IT shortens the work. As an estimate, bringing the energy controls into a working ISMS typically takes five to nine months, with ISO/IEC 27001 certification adding the certification body's scheduling.

PhaseWhat sets the pace
Scope, risk and gap assessmentAccess to engineers, asset registers and site visits
Control implementationOutage windows, vendor support and approval of engineering changes
Operating periodEnough months of logs, access reviews and exercises to show the controls working
Internal audit and reviewSite coverage and time to close findings

Your engagement

What your ISO 27019 engagement includes

Every engagement runs on Sterling OS™, adapted to the mix of IT and operational technology in an energy business. Sterling does not certify: where a certificate is needed, the accredited certification body audits your ISO/IEC 27001 system and makes the decision.

  • Design™: guided support

    Your team drafts the risk assessment, Statement of Applicability and procedures; a Sterling consultant sets the method, explains the energy guidance and reviews every draft.

  • Drive™: managed support

    The alternative to Design™ when engineers have no time to spare: Sterling prepares the controls and records with your owners and takes the programme through internal audit and review.

  • Sustain™: after go-live or certification

    Internal audits across sites, periodic control checks, risk reviews and preparation for customer audits, regulator requests and ISO/IEC 27001 surveillance.

  • Automate™: Effivity

    Assets, risks, the Statement of Applicability, incidents, audits and corrective actions run in Effivity, included with the engagement at no additional cost.

  • Training for your people

    Internal auditor training, as applicable to your standard, and preferential Sterling Academy access, including complimentary awareness training for your people as part of the engagement.

Certification decisions remain with the independent certification body.

How Sterling implements ISO and GRC standards

Effivity · ISMS software, included in every engagement

How Effivity helps you fulfil, automate and simplify the ISO/IEC 27019 controls.

Effivity is the ISO and GRC automation platform built by the Sterling group and used in 50+ countries. For an energy client, your consultant configures the ISMS workspace within the agreed scope, so operational and IT assets, risks, the Statement of Applicability, controlled documents, incidents, supplier assessments, audits, training records and management review sit in one place for every site. Sterling consulting clients get their Effivity subscription included with the engagement, at no additional cost.

Effivity QMS: Context of the Organisation dashboard with issues, interested parties and scope
Effivity QMS · Context of the Organisation dashboard
Context

Scope, sites and interested parties

Plants, networks and offices in scope, with the regulators, customers and suppliers whose requirements apply, kept current as the estate changes.

Planning

Risks and the Statement of Applicability

Risks to IT and process control assessed together, each selected control, ENR controls included, linked to the risks it treats.

Organisational controls

Policies, vendors and incidents

Policies under version control, vendor and integrator assessments on a schedule, and every incident logged and closed.

People controls

Staff and contractor responsibilities

Screening, confidentiality and awareness records for office staff, site crews and contractors, linked to Sterling Academy.

Physical controls

Control centres and field sites

Site inspections and access records for each location, with owner and date attached.

Technological controls

Access, patching and monitoring

Recurring tasks for remote-access reviews, firmware decisions and log checks, with results stored against the control.

Performance evaluation

Internal audit and management review

Audit plans that cover sites as well as offices, findings with follow-up and a review record of management's decisions.

Improvement

Nonconformity and corrective action

Control failures traced to a cause and closed with evidence that the correction held.

What this means at the audit

An auditor visiting a substation asks who approved the last vendor connection and when the device settings were reviewed. With Effivity the control, the risk behind it, its owner and the records sit together, so the answer is on one screen, whichever site is sampled.

In your engagement

  • Subscription included with the engagement, at no additional cost
  • Configured by your Sterling consultant within the agreed scope
  • Your documents, records and registers migrated, not retyped
  • Admin and user training for your team
  • Modules for EMS, OHSMS, ISMS, FSMS and more when you integrate other standards

Sterling Academy · information security e-learning

Bring office teams and site crews to the same understanding of security.

Sterling Academy provides video lessons with practice checkpoints, a final exam and a numbered Certificate of Completion that can be verified online. Sterling consulting clients benefit from preferential Sterling Academy course access and special pricing through their Sterling consultant, including complimentary awareness training for their people as part of the engagement.

  • Security awareness for every employee and contractor in scope
  • Internal auditor training, as applicable to your standard, as part of the engagement
  • Completion reports by team and site, ready for an auditor or regulator
  • New starters trained when they join, so records stay current

Why Sterling

Why choose Sterling for ISO 27019 controls?

Energy security fails at the boundary between IT and operations, where each side assumes the other owns the risk. Sterling works with both, so every control has an owner who can actually operate it.

60+ countries since 2003

Information security and management system programmes for infrastructure, industrial and service organisations, supported from offices in 21 countries.

All-inclusive proposal

Consulting, Effivity, training and Academy access in one proposal; certification-body fees listed separately.

Straight about the route

We tell you plainly that ISO/IEC 27019 has no certificate of its own, and build the ISO/IEC 27001 evidence your regulator or customer can rely on.

Expert and experienced consultants

Information security specialists who respect how plants run, and plan control changes around operations rather than against them.

Sterling vs the rest: the full comparisonExplore information security client experience

The Sterling Promise

What our ISO/IEC 27019 success guarantee means

100%on-time completion · success · 8,100+ client engagements

We stay with you until your agreed ISO/IEC 27019 outcome is achieved: energy controls in use, evidenced and reviewed, and ISO/IEC 27001 certification where it is part of the agreed scope.

The engagement identifies the standard, scope, outcome and responsibilities. Your organisation supplies accurate information and puts the agreed controls into use. The independent certification body assesses conformity and retains its certification decision. Our commitment concerns the agreed certification support, not a promise of every future tender award or error-free delivery.

FAQs

Frequently asked questions about ISO 27019

Can you get ISO 27019 certified?

No, not on its own: ISO/IEC 27019 is guidance, so an accredited certificate is issued against ISO/IEC 27001 instead. The energy controls are chosen through the ISO/IEC 27001 risk assessment and recorded in the Statement of Applicability, and your certification body confirms how they are reflected in the certificate scope.

Is ISO 27019 mandatory for energy companies?

Not in general; it becomes an obligation only where a regulator or contract makes it one. The clearest example is Germany, where the Bundesnetzagentur's IT security catalogues draw on it. Obligations differ by country and by type of operator, so Sterling works alongside your legal advisers to confirm what applies to you.

Does ISO 27019 replace ISO 27002?

No, it builds on ISO/IEC 27002:2022 and is read together with it. Where a control carries no energy-specific addition, the ISO/IEC 27002 guidance applies as it stands; where it does, or where a new ENR control exists, ISO/IEC 27019 adds what an energy operator needs.

Does ISO 27019 apply to nuclear power plants?

Not to their process control systems, which the standard excludes and IEC 63096 addresses. A nuclear operator's corporate IT can still sit inside an ISO/IEC 27001 system.

We already hold ISO 27001. How do we add ISO 27019?

Extend the ISMS rather than start again. Bring operational sites and control systems into scope, reassess the risks, add the energy guidance and ENR controls that apply to your Statement of Applicability, and agree with your certification body when the extended scope will be audited, whether at a surveillance visit or a separate scope-extension audit.

Keep exploring

More on ISO/IEC 27019 and related standards

Talk to a consultant

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