ISO/IEC 17043 · Proficiency testing providers
ISO/IEC 17043 accreditation consulting for PT schemes laboratories and regulators can trust.
Have your proficiency testing schemes accredited to ISO/IEC 17043, so participants, their assessors and regulators can rely on every score. Sterling's expert and experienced consultants work with your coordinators and statisticians on what assessors examine hardest: scheme design, assigned values, homogeneity and stability, performance evaluation and reports, with the management system around them, and stay with you until the body decides and after, in 60+ countries. We ensure successful accreditation for our clients.
- An all-inclusive proposal for the schemes in scope: consulting, Effivity software, Sterling Academy access and internal auditor training, as applicable to your standard, in one proposal
- A team of expert and experienced proficiency testing and laboratory accreditation consultants, advising on management systems across sectors and countries since 2003
- The Sterling Promise: 100% on-time completion, 100% success, 8,100+ client engagements. Sterling does not accredit; the accreditation body assesses and decides
8,100+ client engagements in 60+ countries.
ISO/IEC 17043 client experienceWhat it is
What is ISO/IEC 17043 and what is it used for?
ISO/IEC 17043 sets out what a proficiency testing (PT) provider needs to be competent and impartial and to run each of its PT schemes consistently. Proficiency testing judges each participant's performance against criteria fixed in advance, through interlaboratory comparisons: the provider prepares items, participants measure, test, calibrate, examine, inspect or sample them, and the provider evaluates the results. Participants, regulators, peer-assessment schemes and accreditation bodies use the standard to confirm the provider's competence.
A PT provider is accredited, not certified. An accreditation body working to ISO/IEC 17011 examines how schemes are designed, how items are produced and checked, how data are analysed and how performance is judged, then grants accreditation for a defined list of schemes and publishes it on its register. The standard lets a provider claim conformity only for schemes it has defined and documented, and a note in ISO/IEC 17025 tells laboratories that PT providers meeting ISO/IEC 17043 are considered competent.
Current edition. ISO/IEC 17043:2023, the second edition, was published in May 2023 and replaced ISO/IEC 17043:2010. It follows ISO/IEC 17025:2017 in structure and technical requirements, aligns its terminology with ISO 13528:2022, and adds that testing, calibration and the production of PT items must conform to the relevant requirements of the matching conformity assessment standards. The accreditation community gave accredited providers three years to move across; that transition closed in May 2026, and accreditation to the 2010 edition is no longer recognised. International recognition now runs through Global ACI (Global Accreditation Cooperation Incorporated), whose MRA replaced the IAF MLA and ILAC MRA and counts proficiency testing provision among its main scopes. ISO/IEC 17043 requirements explained, from impartiality to PT reports
Who it is for
Who needs ISO/IEC 17043 accreditation?
ISO/IEC 17043 applies to whoever takes responsibility for developing and operating a PT scheme: a commercial operator, a national metrology institute running comparisons for calibration laboratories, a public health body or regulator running external quality assessment (EQA), or a laboratory network comparing its members. Participants may be testing, calibration or medical laboratories, inspection bodies or samplers. Providers come to Sterling from four starting points:
- Your participants have to show the scheme is sound. ISO/IEC 17025 requires laboratories to compare their results with other laboratories where available and appropriate, and some accreditation bodies want PT results before granting accreditation. An accredited scope tells a participant's assessor that your design and scoring were checked independently.
- You run comparisons and want to offer them as a scheme. A reference laboratory, an instrument maker supporting its users or a laboratory group already sends out samples and compares answers. An accredited scheme needs a documented design, justified assigned values, items shown to be homogeneous and stable, and reports that evaluate performance.
- You operate EQA or a national programme. Medical EQA is proficiency testing under another name, and schemes run by metrology institutes or public bodies meet the same requirements as commercial ones.
- Your accreditation needs rebuilding. The move to the 2023 edition was rushed before May 2026, the same findings return at every surveillance visit, or new schemes have outgrown statistics written for the first one.
The benefit you are after is evaluations participants accept and act on. That comes from design, items, statistics and people working together in every round, not from a certificate.
Business benefits
How ISO/IEC 17043 accreditation supports your schemes and your participants
Accreditation should make a scheme easier to choose and its scores harder to dispute. We start where a participant challenges an assigned value, a batch of items changes in transit or a report leaves with a calculation nobody checked, and build the system around those points.
- Schemes participants can choose with confidenceAn accredited scope on a public register, recognised under the Global ACI MRA where your body is a signatory, so a laboratory can justify its choice to its own assessor.
- Assigned values you can defendA documented route to every assigned value, with its uncertainty where needed and metrological traceability in calibration schemes, so an appeal meets evidence.
- Items that do not distort the roundHomogeneity and stability criteria set by the risk to performance evaluation, and tests showing that items stay fit through storage and transport.
- Control over the partners behind a roundEvaluated laboratories, material producers and couriers, and design, evaluation and report authorisation kept in your own hands.
- Confidentiality participants rely onParticipant identities known only to the people operating the scheme, and enforceable confidentiality commitments from staff, committees and contractors.
- A catalogue that can growOne pattern for scheme plans, statistical design and item testing, reused for each new PT item type, so adding a scheme builds on evidence you already hold.
Measure what these priorities should change: appeals and complaints per round, reports amended after issue, late dispatches, items failing homogeneity or stability checks. A longer procedure manual is not a result.
Requirements
What are the main ISO/IEC 17043 requirements?
ISO/IEC 17043:2023 has five requirement clauses, 4 to 8, laid out like ISO/IEC 17025:2017 rather than on the harmonised structure of management system standards. Clause 7 follows a scheme from contract to report, then complaints and appeals; clause 8 lists the minimum management system, which a quality management system, for example one meeting ISO 9001, can satisfy. Informative annexes cover types of PT scheme and statistical methods, with ISO 13528 as the statistical reference. The table is a plain-language map; the programme checks your provider against every requirement, scheme by scheme.
| Clause | What it requires of you | What it looks like in practice |
|---|---|---|
| 4 General requirements | Undertake PT activities impartially, monitor activities and relationships, including those of personnel, for threats and remove or minimise them; manage information under legally enforceable confidentiality agreements | An impartiality analysis of ownership, governance, shared resources, contracts and marketing, with top management's commitment; confidentiality undertakings; participant codes only the scheme's operators can link to names |
| 5 Structural requirements | Be a legal entity, or a defined part of one, with management responsible for PT activities; define and document the schemes for which conformity is claimed; set out responsibilities and authority | A documented list of schemes, an organisation chart placing PT within any parent organisation, and defined authority to maintain the system and act on deviations |
| 6 Resource requirements | Provide competent, authorised personnel, suitable facilities and controlled external providers; meet the relevant requirements of ISO/IEC 17025 (ISO 15189 in the medical area) for characterisation, homogeneity and stability measurements, and of ISO 17034 for PT items that are reference materials | Authorisations for scheme planning, homogeneity, stability and assigned-value work, performance evaluation and report sign-off; monitored storage conditions; evaluated laboratories, producers and couriers, with participants told in advance where they affect validity |
| 7 Process requirements | Review contracts and make scheme information available; design each scheme, including its statistical design and assigned values; produce, check for homogeneity and stability, and distribute items with instructions; analyse data, evaluate performance and report; control technical records, data and software, carry out surveillance of the processes, and handle nonconforming work, complaints and appeals | Scheme plans, a documented statistical design and assigned-value procedure, homogeneity and stability data for each round, checked data entry and calculations, reports with every required element, validated software, surveillance records |
| 8 Management system requirements | Maintain a management system with at least policies, responsibilities, documentation, document and record control, actions on risks and opportunities, improvement, corrective action, internal audits and management reviews; a quality management system, for example one meeting ISO 9001, can satisfy this | Procedures, records and the risk register in Effivity, an audit programme that reaches item production and statistics, corrective actions verified as effective, and management reviews that set next year's scheme priorities |
What does useful ISO/IEC 17043 evidence look like?
For each scheme: the plan, the statistical design and its reasons, how the assigned value was reached and how uncertain it is, homogeneity and stability results against their criteria, participant instructions, original results as submitted, checks on data entry and calculations, and the authorised report. Around the schemes: the impartiality analysis, confidentiality undertakings, authorisation records, external provider evaluations, software validation, surveillance results, and nonconforming work, complaint, appeal, audit and review records. Management system records live in Effivity from the first workshop; scheme files stay where your statisticians work, linked rather than copied.
ISO/IEC 17043 requirements explained, from impartiality to PT reportsAccreditation process
How do you get ISO/IEC 17043 accredited?
Build a provider whose schemes meet the standard, run at least one round under the system, then apply to an accreditation body, which assesses and decides. Sterling provides consulting and preparation; the decision belongs to the body, and that independence gives an accredited scope its worth. Procedures vary by body; these six steps are common to them.
- 01Choose the schemes and the body.Decide which schemes and PT item types go on the application and who the participants are, and select an accreditation body that is a Global ACI MRA signatory for proficiency testing provision.
- 02Gap analysis: review the provider against clauses 4 to 8, scheme by scheme.The gap analysis covers impartiality, confidentiality, personnel, external providers, design, statistics, item production, evaluation, reporting and the management system, keeps what works and agrees actions, owners and dates.
- 03Implement, then run a round under the system.Document the statistical design and assigned-value procedure, validate the software, authorise staff and qualify external providers, then operate a complete round, from homogeneity and stability testing to the authorised report, so there are records to assess.
- 04Audit, review and close every finding.An internal audit that follows a round through item production, data analysis and reporting as well as the management system, then a management review; we raise findings first and close them with evidence before the application.
- 05Complete the accreditation body's assessment.Application and document review, a preliminary visit where the body offers one, then the assessment by a lead assessor and technical experts who interview staff, witness key activities and examine how items were produced, tested and scored; findings are closed by the body's deadline before it decides.
- 06Keep the accreditation working.Rounds, internal audits and management reviews continue, alongside the body's surveillance, normally each year, a full reassessment on the cycle it sets, and extensions as schemes are added.
Judge the route before the price. Only accreditation bodies working to ISO/IEC 17011 accredit PT providers; an "ISO 17043 certificate" from a certification body or a consultant is not accreditation. Ask which body will assess you, and confirm on the Global ACI directory that proficiency testing provision is among its scopes. How to choose credible ISO/IEC 17043 support · The accreditation buyer's checklist
Cost
How much does ISO/IEC 17043 accreditation cost?
There is no single figure. One chemistry scheme run from one site needs a different programme from twenty schemes across microbiology, calibration and inspection shipped to forty countries, and the accreditation body charges for the assessment time each scope needs. What Sterling commits to is a proposal that shows every component, with our own fee fixed.
| Cost component | What affects it |
|---|---|
| Consulting and implementation | Current maturity, the number of schemes and PT item types, sites, deliverables and how much of the work your team takes on (Design™ or Drive™) |
| Accreditation body fees | Application and document review, assessment days for the lead assessor and technical experts, travel, annual fees and the surveillance and reassessment cycle |
| Scheme and technical costs | Characterisation, homogeneity and stability testing, starting or reference materials, packaging, cold chain and courier charges, and statistical software and its validation |
| Internal resources | Time from scheme coordinators, statisticians and technical advisers, management involvement and training |
| Software and learning | Part of every Sterling engagement: Effivity for the management system and Sterling Academy access for your team; users, courses and the access period are set out in the proposal |
| Continued support | Internal audits, surveillance preparation, scope extensions, refresher learning and future revisions under Sustain™ |
What moves the price
- How many schemes, PT item types and measured properties the scope covers
- Whether items are produced and tested in-house or by external providers
- Qualitative schemes and small participant numbers, which need extra statistical work
- How many participants and countries items go to, and how they must travel
- Whether ISO/IEC 17025, ISO 17034 or ISO 9001 systems already exist, and the deadline
What a Sterling proposal always shows
- Deliverables, responsibilities, assumptions and exclusions, set down in writing
- Accreditation body fees on their own line, so totals compare like with like
- Effivity, training and Academy access itemised, at no additional cost
- Payment milestones linked to deliverables rather than dates
- One all-inclusive proposal. No surprises, ever
Timeline
How long does ISO/IEC 17043 accreditation take?
Plan on nine to fifteen months for a first accreditation. Three things set the pace and none can be hurried: a scheme has to run under the system, with items produced, tested for homogeneity and stability, dispatched, analysed and reported, before there is evidence to assess; round dates follow the calendar you publish to participants; and the accreditation body needs time for document review, scheduling, the assessment and the closure of findings. We plan around those dependencies, with milestones tracked in Effivity.
| Phase | What determines the pace |
|---|---|
| Scope and gap analysis | Access to scheme files, statistical procedures, item testing records and the people who run rounds |
| Build and implementation | The number of schemes to document, statistical procedures and software to validate, external providers to qualify and staff to authorise |
| Evidence and review | At least one complete round operated under the system, followed by internal audit and management review |
| Accreditation assessment | The body's application queue, assessor availability, the deadline for closing findings and the date of its decision |
If a regulator or a large participant has set a date, tell us at the start. We will say what is achievable, which round should be the first under the system and where an early decision on scope saves months. Any accreditation date offered before someone has read your statistical design is a guess.
Challenges
Common ISO/IEC 17043 implementation challenges
Most PT providers stall on the same five points, most of them inside the scheme rather than the manual. Each has a practical answer.
Homogeneity and stability are assumed, not shown.
We set criteria from the risk that variation between items, or change during the round, would distort a participant's evaluation, design the tests with ISO 13528 as the reference, test each round's items in their final packaging where the standard expects it, and cover storage and transport.
The statistics were inherited, not designed.
A spreadsheet from a former statistician, robust methods chosen without a reason, a standard deviation for proficiency assessment nobody can justify. We document each scheme's design, including how assigned values are set and how many participants the statistics need, record why each method suits the data and verify the calculations.
Outsourcing blurs who is responsible.
Homogeneity testing at a partner laboratory, items from a material producer, a courier, a hosted results portal. We map every external provider, set requirements and evaluation criteria, tell participants in advance where validity is affected, and keep design, performance evaluation and report authorisation in-house, as the standard requires.
Your own relationships test your impartiality.
A provider that also runs a testing laboratory, sells reference materials or advises participants has relationships an assessor will ask about. We analyse ownership, shared staff, finances, contracts and marketing, and record how each threat is removed or minimised.
Results and reports run through unvalidated software.
Online result entry, spreadsheets and report generators belong to the information management system the standard expects to be validated before use and after every change. We define checks on data entry, transfer and calculation, keep original and amended data traceable, and configure Effivity for the management system records.
Your engagement
What your ISO/IEC 17043 engagement includes
The engagement is scoped around what an assessment team will examine: the management system, the evidence behind each scheme, and people able to explain both. Many advisers hand over a manual and leave the statistics to you; Sterling covers the whole journey, from one team, under one all-inclusive proposal.
Scope, gap analysis and implementation plan
One scheme at a time, with responsibilities, dates and decision owners fixed before work begins.
Management system and scheme documentation
Procedures, scheme plan and statistical design templates, homogeneity and stability protocols and report formats, built on Sterling's template sets with your team.
Effivity ISO & GRC software
Your PT provider management system runs in Effivity from day one, included with the engagement at no additional cost.
Training for everyone
Internal auditor training, as applicable to your standard, for the people who will audit the provider, plus preferential Sterling Academy access, including complimentary awareness training for your people as part of the engagement.
Internal audit and management review
Conducted or facilitated as agreed, following a round from contract to report as well as the management system, with findings closed before the assessors arrive.
Assessment readiness and support
Preparation for the document review, any preliminary visit and the assessment itself, and support until the body decides.
Accreditation decisions remain with the independent accreditation body.
How we deliver
How Sterling supports your ISO/IEC 17043 implementation
Every ISO/IEC 17043 engagement runs on Sterling OS™, our delivery operating system: five phases, each with defined deliverables, decision owners and evidence. You choose how much support fits your team's capacity; the method, the software and the accountability do not change.
- 01Design™Guided implementation: your scheme coordinators and statisticians do the work with Sterling's structure, templates, workshops and coaching.
- 02Drive™Fully managed consulting: Sterling consultants take on the agreed documentation, statistical design review and evidence work alongside your team.
- 03Sustain™Post-accreditation operation: surveillance preparation, internal audits, review of round outcomes and training for new staff, year after year.
- 04Automate™The management system in Effivity: documents, records, competence and authorisations, external providers, risks, complaints, appeals, audits, actions and management review in one workspace.
- 05Revise™Scope extensions, changes in the body's rules, and future editions of ISO/IEC 17043 or the standards it relies on.
Before work starts we agree the engagement team, a weekly working session, the deliverables and who decides what. Progress is reviewed against them, so a round that will not be ready shows up in month two, not in the assessment report.
How Sterling OS™ worksOften combined with
Standards organisations pair with ISO/IEC 17043
- CAP accreditationCAP accreditation readiness for laboratories: checklist gap analysis, method records, self-inspection and peer inspection support.
- ISO 10012ISO 10012 Measurement Management certification consulting: measurement processes and equipment controlled for valid results, ready for a certification audit.
- ISO 14065ISO 14065 accreditation and requirements for bodies verifying environmental information: GHG statements, footprints, the route, cost and timing factors.
- ISO 15189ISO 15189 accreditation consulting for medical laboratories: quality and competence for reliable, timely results, prepared for the accreditation assessment.
- ISO 15190ISO 15190 laboratory safety for medical labs: gap and risk assessment, procedures, training and internal audit alongside ISO 15189.
- ISO 17034ISO 17034 accreditation consulting for reference material producers: competence and consistent operation evidenced and prepared for accreditation assessment.
Effivity · PT provider management system software, included in every engagement
How Effivity helps you fulfil, automate and simplify the requirements of ISO/IEC 17043:2023.
Every Sterling ISO/IEC 17043 engagement includes Effivity, the ISO and GRC automation platform built by the Sterling group and used in 50+ countries. Effivity carries the management system side of a PT provider: documents, records, competence and authorisations, evaluations of external providers, impartiality and other risks, nonconforming work, complaints, appeals, internal audits and management review. Scheme design, participant registration, submitted results, statistical analysis and reports stay in your own PT systems and are linked or attached as evidence. Sterling consulting clients have the Effivity subscription included with the engagement, at no additional cost.

Relationships reviewed, threats recorded
Ownership, governance, shared staff, finances, contracts and marketing reviewed for threats to impartiality, each with the action that removes or minimises it and a review date.
Undertakings from everyone who sees participant data
Confidentiality commitments recorded for staff, committee members, contractors and external bodies, and the rules on what may be made public kept as controlled documents; participant codes stay in your PT system.
Competence and authorisation for each PT role
Competence criteria and authorisations for scheme planning, homogeneity, stability and assigned-value work, performance evaluation, opinions and interpretations, and report authorisation, linked to Sterling Academy records.
Laboratories, producers and couriers under control
Requirements, selection criteria, evaluation and monitoring records for the laboratories, producers, couriers and IT services a round depends on, with accreditation evidence attached.
Planned checks that each scheme stays valid
A surveillance plan for every scheme, its results recorded and trended, and conclusions carried into management review, so drift is seen early.
Rounds that go wrong, handled on the record
Nonconforming work logged, evaluated for its effect on evaluations already issued, and closed through corrective action with evidence that the cause has gone.
Two separate routes, both tracked to a decision
Complaints, and appeals against performance evaluations, received, investigated and decided in separate workflows, each response dated and linked to any corrective action.
Documents, records, risks, audits and reviews
Controlled procedures, records with retention periods, the risks and opportunities register, corrective actions, an audit programme that follows rounds end to end, and management reviews that record decisions.
What this means at the assessment
The assessment team asks who authorised the last report, whether the homogeneity laboratory was evaluated, which complaints and appeals arrived since the previous visit and what your latest process surveillance showed. In Effivity each answer is a screen with dates, owners and evidence attached. After accreditation, Sustain™ runs in the same workspace, so surveillance visits find a system that never paused.
In your engagement
- Subscription included with the engagement, at no additional cost
- Set up by your Sterling consultant within the agreed scope
- Existing procedures, registers and records migrated rather than retyped
- Administrator and user training for your team
- Modules for QMS, EMS, OHSMS and ISMS when other standards join the system
ISO/IEC 17043 client experience
Client letters on file, available on request.
Signed client letters for ISO/IEC 17043 are available on request. The client feedback wall lists every letter by standard.
Programmes with ISO/IEC 17043 in scope
How an integrated PT provider programme runs.
- 01Integrated programmes
PT provider: ISO/IEC 17043 with ISO/IEC 17025 and ISO 17034 on one management system
How such a programme typically runs: the schemes, the laboratory that characterises items and tests their homogeneity and stability, and the production of reference-material items share one management system, one impartiality analysis, one competence framework and one record system. The accreditation body assesses each scope against its own standard; ISO/IEC 17043 requires only for conformity with the relevant requirements of the other two, so accrediting them as well is a separate decision.
Sterling Academy · ISO/IEC 17043 e-learning
Train everyone who touches a round, not only the scheme coordinator.
Assessors talk to the people who prepare items, check data and sign reports. Sterling Academy delivers e-learning for them and for those who run the system: video lessons with practice checkpoints, a final exam and a numbered Certificate of Completion for each learner, verifiable online. Sterling consulting clients benefit from preferential course access and special pricing through their Sterling consultant, including complimentary awareness training for their people as part of the engagement.
- ISO/IEC 17043 awareness for every member of the provider, with the record competence files need
- Practitioner courses for the quality manager, scheme coordinators and technical reviewers
- Internal auditor training for the people who will audit the provider, as applicable to your standard, as part of the engagement
- Learner progress by team and a training status report ready for the assessor
- New staff trained on arrival, so records are current at every surveillance visit
- A Sterling consultant on hand when a learner has a question
Keep exploring
Explore more about ISO/IEC 17043
Watch a video on how to implement ISO 17043 here.
Watch a video on ISO 17043 requirements here.
Why Sterling
Want successful ISO/IEC 17043 accreditation? Come to Sterling.
Whether you run one scheme from one laboratory or a catalogue shipped across continents, Sterling helps you build evaluations participants trust and a management system your team keeps running, so new schemes join the scope without the system being rebuilt.
60+ countries, one accountable lead
Management system consulting across sectors and countries since 2003, with one engagement team answerable for your programme wherever your sites and participants are.
All-inclusive proposal
Consulting, Effivity, training and Academy access in a single proposal, with accreditation body fees shown on their own line. No surprises, ever.
A system your scheme team will use
Less documentation and maximum effectiveness: procedures, records, training and software tied to the round itself, so coordinators and statisticians adopt the system instead of working around it.
Expert and experienced consultants
Consultants experienced in the conformity assessment standards and in the evidence an assessment team asks for, building the impartiality case and the scheme files properly the first time, so the assessment confirms what works.
The Sterling Promise
What our ISO/IEC 17043 accreditation success guarantee means
Our commitment is to stay until the ISO/IEC 17043 accreditation outcome we agreed with you is reached: through implementation, preparation for the assessment and the closure of every finding the assessment team raises. Clear explanations, practical delivery, included software and staff learning turn the investment into capability your provider keeps, not a certificate on the wall.
The engagement identifies the standard, the schemes applied for, the outcome and the responsibilities on both sides. Your organisation supplies accurate information, runs the agreed rounds and puts the controls into use. The independent accreditation body assesses competence and keeps its decision. Our commitment covers the agreed support, not a promise that every participant will accept every evaluation.
After accreditation
What happens after ISO/IEC 17043 accreditation?
Accreditation runs in cycles. The body returns for surveillance, normally every year, and for a full reassessment on the cycle it sets: UKAS, for example, confirms accreditation annually and reassesses every fourth year, with its first surveillance visit six months after the grant, while EIAC works to a three-year cycle. Between visits, rounds carry on, surveillance of your processes feeds management review, complaints and appeals are closed, and significant changes are notified as the body's rules require.
The system should grow with the catalogue. Under Sterling OS™ Sustain™ we review round outcomes, participant feedback, appeals and surveillance data with you alongside internal audits and management reviews, prepare for each visit and build the evidence for the next scope extension.
FAQs
Frequently asked questions about ISO/IEC 17043
Is ISO/IEC 17043 a certification or an accreditation?
An accreditation. An accreditation body assesses the provider's competence for a defined list of schemes and publishes that scope on its register. Certification bodies certify management systems under ISO/IEC 17021-1; an "ISO 17043 certificate" from one of them is not accreditation.
Which accreditation body should we use, and will our schemes be recognised in other countries?
Usually your national body, for example UKAS (United Kingdom), A2LA or ANAB (United States), SCC (Canada), NATA (Australia), NABL (India) or EIAC (Dubai), all of which accredit PT providers, provided it is a Global ACI MRA signatory for proficiency testing provision. Signatories recognise one another's accreditation as equivalent, except where regulation or law provides otherwise; check the Global ACI directory and what your participants' regulators accept.
Does the laboratory that tests our PT items have to be accredited to ISO/IEC 17025?
Not by the standard itself. Measurements that characterise PT items or assess their homogeneity and stability must meet the relevant requirements of ISO/IEC 17025, those affecting the validity of results such as metrological traceability, not its management system requirements; in the medical area ISO 15189 applies instead. Accreditation is the simplest evidence; some bodies also accept your audit reports and may assess the laboratory themselves.
Which statistical methods do we have to use?
ISO/IEC 17043 requires valid, documented methods suited to each scheme's objectives, with statistical assumptions you can show are reasonable. ISO 13528:2022 is the usual reference: assigned values by formulation, from a certified reference material, from one laboratory or by consensus of experts or participants, evaluation criteria, and scores such as z, z′, zeta and En. ISO/IEC 17043 does not make it mandatory, but your choice must be documented and defensible.
Can we outsource parts of a scheme?
Yes, within limits. Item production, homogeneity and stability testing, distribution and IT services can come from evaluated external providers, and participants must be told in advance, in writing, where that affects validity. Scheme design and planning, performance evaluation and report authorisation cannot be outsourced, and you remain responsible to participants for whatever is.
Do we need to have run a round before we apply?
Expect to. The assessment team needs records to examine, and some bodies say so: NABL's specific criteria ask for at least one programme run under ISO/IEC 17043:2023 in the same or a similar PT item type for the scope applied for, with a documented scheme design as the minimum where none is complete. Plan that first round from the start.
We were accredited to the 2010 edition and missed the May 2026 deadline. What now?
Accreditation to the 2010 edition is no longer recognised: the accreditation community's three-year transition ended on 31 May 2026, and several bodies set earlier cut-off dates that month. Accreditations not transitioned in time were suspended, withdrawn or left to expire under each body's rules. Ask yours where you stand, close the gaps against the 2023 edition and agree the route back: lifting a suspension or a new application.
Does ISO/IEC 17043 apply to EQA programmes for medical laboratories?
Yes. ISO 15189 defines external quality assessment in the words ISO/IEC 17043 uses for proficiency testing, noting that EQA is also known as PT. EQA providers meet the same requirements, with the relevant requirements of ISO 15189 in place of ISO/IEC 17025 for measurements on the items.
Does Sterling accredit PT providers or issue certificates?
No. Sterling provides consulting and assessment readiness. An independent accreditation body assesses your provider and decides. An offer that bundles the preparation with the accreditation itself is not accreditation.
What do you need to prepare an ISO/IEC 17043 proposal?
The schemes you want accredited, the PT item types they cover, rounds per year, participant numbers, where items are produced and tested, any ISO/IEC 17025, ISO 17034 or ISO 9001 system, the intended body and any deadline. That is enough for a scoped, all-inclusive proposal; no manual is needed first.
Before the first call
Prepare a useful ISO/IEC 17043 readiness brief
You do not need a manual or a statistical report before the first discussion. Bring a short account of the schemes you run, who takes part and where accreditation should help. Seven questions cover it:
- Which schemes, PT item types and properties do you want accredited, how many rounds a year, and who asked: participants, a regulator, a scheme owner or your own management?
- Where are PT items produced and characterised: in-house, or by an external laboratory or material producer?
- How and when are homogeneity and stability assessed today, and against which criteria?
- How are assigned values and evaluation criteria set, and which statistical methods and software calculate the scores?
- Who designs schemes, evaluates performance and authorises reports, and what records show their competence?
- How many participants take part, where, and how are their identities, results, complaints and appeals handled?
- Does an ISO/IEC 17025, ISO 17034 or ISO 9001 system exist, which accreditation body do you intend to use, and is there a deadline?
With these answers a Sterling consultant can size the work and prepare a realistic proposal. They start a conversation; nothing in them is scored, and no accreditation decision follows from them.
Don’t be fooled by certification scams
If it takes ten days, it is not ISO/IEC 17043 accreditation.
An accredited PT scheme is worth something because an assessment team examined how its items are made and tested and how its scores are calculated. The market sells ways around that: "ISO 17043 certificates" from certification bodies, template manuals sold as accreditation, statistics nobody has checked. They cost less, until a participant's assessor or a regulator looks for your schemes on an accreditation register and finds nothing.
How to choose credible ISO/IEC 17043 support
- Ask which accreditation body will assess your schemes, then find it on the Global ACI directory with proficiency testing provision among its scopes, and read a PT provider schedule it has published.
- Refuse any "ISO 17043 certificate" from a certification body. Certification bodies work to ISO/IEC 17021-1 and certify management systems; PT providers are accredited by accreditation bodies working to ISO/IEC 17011.
- Ask how statistical design, assigned values, homogeneity and stability will be handled. An adviser who talks only about the manual has never watched an assessment team work through a round.
- Identify who carries each task, which body, laboratory and courier costs sit outside the fee, and what support exists when findings need closing.
- Ask what your team will learn and where the records will live. Without training and a working system, the evidence stops when the adviser leaves.
- Walk away from "accredited in 7 to 10 days", "no assessment visit" and a single invoice for consulting and accreditation. A scheme has to be designed, operated and evaluated before anyone can assess it.
Keep exploring
More on ISO/IEC 17043 and related standards
More in Laboratories, inspection & accreditation
Talk to a consultant
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