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Law 29-2019 · Congo personal data protection law

Congo Law 29-2019 compliance and requirements, so your data handling holds up when someone asks.

Turn Congo Law No. 29-2019 on the protection of personal data into routines your people follow and records you can show: rely on consent or a listed ground; declare or seek authorisation first; inform people and honour their rights; secure data, keep records, name an officer; assess high-risk processing and report breaches. Sterling's expert and experienced consultants map where personal data flows, close the gaps with your team and keep the evidence current, working alongside your legal advisers, in 60+ countries. We help our clients put it into practice and prove it.

  • One proposal: consulting, Effivity software, Sterling Academy access and internal auditor training, as applicable to your standard
  • A team of expert and experienced privacy consultants, putting data protection programmes in place across sectors and countries since 2003
  • The Sterling Promise: 100% on-time completion, 100% success, 8,100+ client engagements. The Law creates no certificate of compliance and Sterling does not certify; the data protection commission supervises it

8,100+ client engagements in 60+ countries.

Privacy client experience
  • Allianz
  • Emirates Flight Catering
  • Etihad Rail
  • Haier
  • Whirlpool
  • Emerson
  • Olam
  • Piramal Pharma Solutions

What it is

What is Congo's Law 29-2019 and what is it used for?

Law No. 29-2019 on the protection of personal data is Congo's personal data protection law. The law applies to collection and processing of personal data by individuals, the State, decentralised authorities and public or private legal persons, to any controller on Congolese territory, and to controllers established elsewhere that use processing means located in Congo, who must appoint a representative there. Processing needs consent unless the law lists an exception (legal duty, public-interest task, contract, vital interests).

Under the Law, the commission in charge of personal data protection receives declarations, grants authorisations, receives breach notifications and authorises certain transfers abroad. The practical test: for any personal data you hold, could you show its purpose and basis, who was told, how it is protected and where it goes?

Current law. Law No. 29-2019 of 10 October 2019 on the protection of personal data, published in the Journal officiel de la République du Congo, No. 45 of 7 November 2019. Confirm current wording and the authority's guidance with your legal advisers.

Who it is for

Who needs to comply with Congo's Law 29-2019?

The Law reaches organisations of every size that handle personal data in Congo. Organisations usually come to Sterling for a structured programme from one of four directions:

  • Any organisation processing personal data in Congo. The law reaches individuals, the State, local authorities and public or private legal persons, and any controller operating on Congolese territory.
  • Foreign companies, outsourcers and cloud providers using processing means in Congo. A controller established elsewhere that uses means located in Congo must appoint a representative there, and transfers out of the CEMAC/CEEAC area are restricted.
  • Banks, insurers, health providers and employers. Health and biometric data carry special rules, and processing of certain categories needs the commission's authorisation or a data protection officer.
  • Marketing teams and online services. Direct prospecting needs the person's prior consent, and a minor can consent alone to online services only from the digital age the law sets.

The aim is handling of personal information that you control and can evidence. Compliance depends on how the rules are applied every day, not on a policy document alone.

Requirements

What are the main Congo Law 29-2019 requirements?

Strip away the vocabulary and Congo's personal data law requires a business to meet six practical duties in how it handles information about people. The list below puts each one in business terms; the Law and the regulator's guidance give the full wording and exceptions.

  • Rely on consent or a listed ground: processing needs free, specific, informed consent unless the law lists an exception, such as a legal duty, contract or vital interests. Sensitive data is barred except in listed cases.
  • Declare or seek authorisation first: most processing is declared to the commission, which issues a receipt; genetic, health-research, criminal-offence, biometric and national-identifier data and file interconnections need its prior authorisation.
  • Inform people and honour their rights: people are told who collects their data, why and for how long, and can access, correct, object to or port it. Direct prospecting needs prior consent.
  • Secure data, keep records, name an officer: controllers and processors apply technical and organisational security, keep a register of processing, bind processors by written contract and designate a data protection officer in the cases the law lists.
  • Assess high-risk processing and report breaches: high-risk processing needs an impact assessment first. A breach goes to the commission without delay and, where the risk is high, to the people affected.
  • Control transfers outside the CEMAC and CEEAC area: data may go only to countries with adequate protection, with the commission informed beforehand; limited exceptions exist, and the commission can authorise transfers where the controller gives sufficient guarantees.

What does useful Congo Law 29-2019 evidence look like?

Your evidence is your own records: notices, consent, the record of processing, security measures, processor and transfer arrangements, breach handling and requests answered. We build these records into Effivity so they stay current rather than being assembled after a complaint.

Compliance route

How do you achieve Congo Law 29-2019 compliance?

There is no certificate at the end of this route. Compliance is something your organisation demonstrates, to the data protection commission if a complaint or incident arises, and to customers who ask. Sterling helps you build and run the programme; interpretation of the law in contested cases remains with your legal advisers and, ultimately, the regulator and the courts.

  1. 01
    Map the personal information you handle.Customers, staff, users and suppliers: what is collected, for which purpose, on which basis, where it is stored, who processes it for you and whether it leaves Congo.
  2. 02
    Gap analysis: compare current practice with the Law.Each area of the Law reviewed against what actually happens, with actions, owners and dates agreed.
  3. 03
    Put the controls and routines in place.Complete the formalities the Law asks for, rewrite notices and consent wording, put security measures and processor contracts in place, name who is responsible and agree a breach procedure.
  4. 04
    Test the programme and review the results.Internal review of samples, a simulated incident or data-subject request, and a management review that closes findings with evidence.
  5. 05
    Operate, demonstrate and keep it current.Answer requests, record incidents and report them as the Law requires, keep formalities current, review transfers, refresh training and follow the data protection commission's guidance as it is issued.

Check the route before you sign. The Law creates no certificate of compliance, so treat any offer of a "Congo Law 29-2019 certificate" with suspicion. If a customer wants independent assurance, ISO/IEC 27701 or ISO/IEC 27001 is certifiable by an accredited certification body; confirm the body's accreditation scope directly with the accreditation body concerned.

Cost

How much does Congo Law 29-2019 compliance cost?

The cost of a Congo Law 29-2019 programme is driven by how much personal information you hold, how many systems and suppliers touch it, and how much already works. Your proposal shows each component, with what is included and what remains for your legal advisers.

Cost componentWhat affects it
Consulting and implementationNumber of legal entities and business units, volume and sensitivity of the data, and whether you choose Design™ or Drive™
Legal reviewAny advice you take from your own legal advisers on contested interpretations or contract wording, arranged separately
Internal resourcesTime from the privacy officer, system owners and managers, plus any security or process changes the gap analysis identifies
Software and learningIncluded in a Sterling engagement: Effivity for registers and evidence and Sterling Academy access for your people, confirmed in the proposal
Continued supportPeriodic reviews, refresher training, incident exercises and updates when the law or your systems change, under Sustain™

What changes the scope

  • How many processing activities, systems and processors are involved
  • Formalities with the data protection commission still to complete
  • Processor contracts and security measures to put in place
  • Transfers outside Congo and the safeguards behind them
  • Deadlines set by a customer, contract or incident

What every Sterling proposal states

  • Deliverables, assumptions, exclusions and who does what
  • What remains for your legal advisers, stated plainly
  • Effivity, training and Academy access itemised at no additional cost
  • Payments linked to delivered milestones
  • Every component shown, so nothing is added later

Timeline

How long does Congo Law 29-2019 compliance take?

Timing depends on how scattered your personal information is, how quickly system owners respond and how much has to change. Your proposal sets out the phases for your scope, long enough to map the information, fix the gaps and show that requests and incidents are handled the way the procedures say.

PhaseWhat sets the pace
Mapping and gap analysisAccess to system owners, supplier contracts and existing notices and policies
ImplementationNotice rewrites, supplier contract updates, security changes and approvals
Testing and reviewTime for requests and incidents to run through the new routines, then internal review and management review
Ongoing operationRefresher training, processor changes, transfer reviews and new guidance from the data protection commission

If a customer or contract has set a date, tell us at the outset and we will say plainly what can be in place by then and what should follow.

Your engagement

What your Congo Law 29-2019 engagement includes

Your scope covers the full programme, from the information map to evidence that runs. Sterling does not certify, attest or validate compliance with the Law, and the Law creates no certificate of compliance; the data protection commission supervises it, and we work alongside your legal advisers.

  • Information map, gap analysis and plan

    Sources, systems, suppliers and overseas flows, with actions and owners agreed.

  • Policies, notices and procedures

    Notices, consent wording, request, security and breach procedures, processor contract terms and transfer documents, drafted from Sterling's own templates with your teams.

  • Effivity ISO & GRC software

    Registers, requests and incidents managed in Effivity, included with the engagement at no additional cost.

  • Training for everyone

    Internal auditor training for your review team, as applicable to your standard, and preferential Sterling Academy access, including complimentary awareness training for your people as part of the engagement.

  • Internal review and management review

    Sample testing, an incident exercise and findings closed with evidence.

  • Formalities support

    Help preparing the formalities the Law asks for and the responsible person's role, with findings closed with evidence.

Sterling OS™ sets how we deliver. Design™ is guided support, where your team builds the programme with our consultants' direction; Drive™ is managed support, where our consultants do most of the work with your input. You choose one of the two, not both in sequence. Once the programme is operating, Sustain™ keeps reviews, training and updates on schedule, and Automate™ is Effivity, where the records live.

Under the Law, the commission in charge of personal data protection receives declarations, grants authorisations, receives breach notifications and authorises certain transfers abroad.

How Sterling implements ISO and GRC standards

Effivity · privacy programme software, included in every engagement

How Effivity helps you fulfil, automate and simplify the requirements of Congo's Law 29-2019.

Every Sterling Congo Law 29-2019 engagement includes Effivity, the ISO and GRC automation platform built by the Sterling group and used in 50+ countries. Your consultant sets up the workspace within the agreed scope, so the information inventory, notices, policies, requests, incidents, supplier reviews, training records and management reviews sit together and stay current as the business changes. Sterling consulting clients get their Effivity subscription included with the engagement, at no additional cost.

Effivity: Context of the Organisation dashboard with issues, interested parties and scope
Effivity QMS · Context of the Organisation dashboard
Lawful processing

Rely on consent or a listed ground

Processing needs free, specific, informed consent unless the law lists an exception, such as a legal duty, contract or vital interests. Sensitive data is barred except in listed cases.

Registration and formalities

Declare or seek authorisation first

Most processing is declared to the commission, which issues a receipt; genetic, health-research, criminal-offence, biometric and national-identifier data and file interconnections need its prior authorisation.

Data-subject rights

Inform people and honour their rights

People are told who collects their data, why and for how long, and can access, correct, object to or port it. Direct prospecting needs prior consent.

Security

Secure data, keep records, name an officer

Controllers and processors apply technical and organisational security, keep a register of processing, bind processors by written contract and designate a data protection officer in the cases the law lists.

Breaches

Assess high-risk processing and report breaches

High-risk processing needs an impact assessment first. A breach goes to the commission without delay and, where the risk is high, to the people affected.

Transfers

Control transfers outside the CEMAC and CEEAC area

Data may go only to countries with adequate protection, with the commission informed beforehand; limited exceptions exist, and the commission can authorise transfers where the controller gives sufficient guarantees.

Processors

Suppliers

Processors listed with their contracts and the oversight carried out on each one.

Breaches

Incidents and reports

Incidents recorded with the decision to report and the corrective action, in one trail.

What this means when someone asks

When a customer's due diligence team, a data subject or the data protection commission asks how you handled something, the answer is a record: the request and its response date, the incident and the decisions taken, the notice that applied. Sustain™ runs in the same workspace, so the programme keeps producing that evidence year after year.

In your engagement

  • Subscription included with the engagement, at no additional cost
  • Configured by your Sterling consultant within the agreed scope
  • Existing registers and policies migrated, not retyped
  • Admin and user training for your team
  • Modules for EMS, OHSMS, ISMS, FSMS and more when you integrate other standards

Sterling Academy · privacy e-learning

Give every employee who handles personal information the training to do it well.

Most privacy incidents begin with an everyday task: an email sent to the wrong person, a file shared too widely. Sterling Academy provides e-learning with video lessons, practice checkpoints, a final exam and a numbered Certificate of Completion for each learner, verifiable online. Sterling consulting clients benefit from preferential course access and special pricing through their Sterling consultant, including complimentary awareness training for their people as part of the engagement.

  • Awareness for staff who collect, use or share personal information
  • Deeper learning for the privacy officer and system owners
  • Internal auditor training for your review team, as applicable to your standard, as part of the engagement
  • Completion records by team, ready for a customer's due diligence
  • New starters trained when they join

Why Sterling

Want successful Congo Law 29-2019 compliance? Come to Sterling.

Many organisations in Congo also answer to GDPR customers, overseas group companies or ISO/IEC 27001 auditors. Sterling builds one set of privacy routines that meets Congo's Law 29-2019 and connects to those other obligations, so your people follow one way of working rather than several. Clients across Congo are served from Sterling's Casablanca office.

Privacy programmes in 60+ countries since 2003

Data protection work across many jurisdictions, with offices in 21 countries and one engagement team accountable for your programme.

All-inclusive proposal

Consulting, Effivity, training and Academy access in one proposal, with legal review identified separately. No surprises, ever.

Routines, not paperwork

Notices, procedures and records designed around how your teams already work, so the principles are applied at the point of collection and use.

Expert and experienced consultants

Consultants who have built privacy and information security programmes across sectors and countries since 2003, and who work alongside your legal advisers.

Sterling vs the rest: the full comparisonExplore privacy client experience

The Sterling Promise

What our Congo Law 29-2019 compliance success guarantee means

100%on-time completion · success · 8,100+ client engagements

We stay with you until your agreed Congo Law 29-2019 programme outcome is achieved, supporting implementation, testing and the closure of review findings. Clear explanations, practical delivery, included software and employee learning turn the investment into lasting capability rather than a policy on a shelf.

The engagement identifies the law, scope, outcome and responsibilities. Your organisation supplies accurate information and puts the agreed controls into use. The Law creates no certificate of compliance; the data protection commission supervises compliance. Our commitment concerns the agreed programme support, not legal advice or a promise that no complaint or incident will ever arise.

FAQs

Frequently asked questions about Congo's Law 29-2019

Must a company declare or seek authorisation before processing personal data in Congo?

Declaration is the general rule: processing is declared to the commission, which acknowledges it and issues a receipt before the processing starts. Authorisation is needed for listed categories, including genetic and health-research data, criminal-offence data, biometric data, national identifiers and some interconnections of files. Counsel can say which regime fits each of your processing activities.

What must a controller do after a personal data breach in Congo?

Notify the commission as soon as possible; the law sets a short outer limit and requires reasons if the notice is late. Tell the people affected without delay where the risk to them is high. Describe the breach, likely consequences and remedies, and keep a written record. Encryption can remove the duty to tell individuals, so document it.

Can personal data be sent abroad from Congo?

Only to a country that ensures adequate protection, and the controller informs the commission beforehand. Where protection is not adequate, a one-off, non-massive transfer with the person's express consent is allowed, and the commission can authorise a transfer when the controller offers sufficient guarantees. Map your data flows before agreeing any offshore hosting or support.

Must a Congolese company appoint a data protection officer?

The law makes it compulsory in listed cases: public authorities, activities that need regular and systematic large-scale monitoring of people, and large-scale processing of sensitive or criminal-offence data. The officer's contact details are published and given to the commission. Ask counsel whether another case in the law covers your activity.

Talk to a consultant

Plan your Congo Law 29-2019 compliance programme with confidence.

Tell us your goals, locations and target date. We’ll help you define the scope, timeline and next steps.

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