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Türkiye · Compliance

PCI DSS compliance in Türkiye

Achieve PCI DSS compliance in Türkiye with Sterling: 8,100+ client engagements in 60+ countries, 20+ years.

  • Compliance, end to end
  • Dubai office team
  • Effivity software included
  • Academy training included

Clients include

  • Allianz
  • Emirates Flight Catering
  • Etihad Rail
  • Haier
  • Whirlpool
  • Emerson
In short

PCI DSS compliance in Türkiye at a glance

One Turkish instrument bears on PCI DSS. It does not name the standard. So why do buyers in Türkiye keep asking for evidence of it?

Neither Turkish law nor the PCI Security Standards Council makes a company comply with PCI DSS; the Council says it develops the standards and does not enforce them, leaving payment brands, acquirers and customers to decide who must validate. For payment institutions governed by Law No. 6493, merchants, contact-centre firms handling card data for overseas clients and software providers, that decision arrives through an acquirer or contract. Validation is by a Qualified Security Assessor or a self-assessment questionnaire, depending on the entity and the validation level required. Banks work under the Banking Regulation and Supervision Agency's information systems regulation, which does not name the standard. Sterling's Dubai office helps scope the card data environment and prepare evidence, on-site or remotely, with Effivity and Sterling Academy included with the engagement.

The need

Who needs PCI DSS in Türkiye, and what happens without it

These are the organisations in Türkiye that most often need to show PCI DSS.

  • Payment institutions and electronic money institutionsThe payment services framework law governs these firms, and payment brands and acquirers set card-data security expectations on top.
  • Merchants and online retailers taking cardsAcquirers ask merchants to validate compliance as the payment brands require.
  • Contact-centre and outsourcing firms handling card data for overseas clientsClients abroad require evidence that card data is handled under PCI DSS.
  • Software and payment service providersCustomers and acquirers ask providers whether their products and hosting are in scope.

Not sure which of these applies to you?Answer a short set of questions and your readiness report arrives by e-mail.

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Requirements

PCI DSS requirements in Türkiye

Strip away the vocabulary and PCI DSS asks any business that stores, processes or transmits card data to comply in six areas.

You know where card data livesThe cardholder data environment is scoped, data flows are mapped and the environment is segmented where possible.
Networks are protectedNetwork security controls restrict traffic to and from systems that handle card data, and configurations are hardened.
Stored data is minimised and protectedOnly the card data you need is kept, sensitive authentication data is not retained after authorisation except under issuer rules, and the rest is protected.
Access is restricted and authenticatedAccess to card data is limited to people who need it, with unique IDs and multi-factor authentication where required.
Systems are logged and testedActivity is logged and reviewed, vulnerabilities are scanned and patched, and penetration testing is carried out.
Policies and people keep it runningSecurity policies, staff awareness, vendor management and incident response keep controls working between assessments.

In Türkiye these six sit alongside the local laws and regulations listed under drivers below; one system can evidence both. The detail is on the global hub: PCI DSS explained →

How Sterling gets a Turkish company compliant with PCI DSS

How to achieve PCI DSS compliance in Türkiye

One team from the Dubai office carries the work from scoping to sign-off. Clients across Türkiye are served from Sterling's Dubai office, on-site where the work needs it and remotely otherwise.

  1. Discovery call and scopeEntities, locations, regulators and target date, agreed before any proposal.
  2. Gap assessment against PCI DSS and the Turkish requirements that apply to youControls you already run for your regulators and customers are reused, not rebuilt.
  3. Your system built with your team in EffivityRisks, controls, evidence, incidents and reviews in one live system the auditor can see.
  4. Internal audit, management review and corrective actionsYour internal auditors trained by Sterling; the evidence proven before any external review.
  5. Reviews by regulators, customers and auditorsSterling supports the reviews your regulators, customers and auditors run.
Included in every engagement
  • End to end, from one team
  • Effivity ISO & GRC software
  • Preferential Sterling Academy access, with complimentary awareness training for your people
  • Internal auditor training for your audit team, as applicable to your standard
  • Vulnerability assessment on ISMS engagements

The Sterling Promise: 100% on-time completion, 100% success, 8,100+ client engagements.Sterling does not certify. Certification decisions stay with independent bodies.

Time

How long does PCI DSS compliance take in Türkiye?

There is no standard duration: it depends on your scope and on how much of the system already runs. In Türkiye these are the factors that set the timeline.

  • Scoping of the cardholder data environment and network segmentation
  • Remediation of technical and process gaps before assessment
  • Evidence to be collected across the assessment period
  • Assessor and acquirer scheduling around holiday periods

Sterling agrees a dated plan with you on the discovery call, once the scope is known.

Cost

How much does PCI DSS compliance cost in Türkiye?

The cost has two parts: the consulting work to build and prove the system, and any external assessor’s fees, which are quoted separately. In Türkiye these factors move both.

  • Size of the cardholder data environment and number of systems and sites
  • Technical remediation, tokenisation or outsourcing to reduce scope
  • Assessor fees, quoted separately
  • Vulnerability scanning and penetration testing

Sterling gives one customised, all-inclusive proposal after the discovery call, never before the scope is agreed.

Choosing a partner

PCI DSS consultants and assessors in Türkiye

Two different organisations are involved. A consultant helps you build the system and prove it works; your regulators, customers and auditors then audits or assesses it and decides. Keeping the two separate is what makes the result credible to buyers and regulators.

  • Check that the body’s accreditation or approval covers PCI DSS and your sector, and that its certificates can be verified online.
  • Ask the consultant how the local requirements in Türkiye are mapped into the same system, so nothing runs twice.
  • Ask for client references in your sector; Sterling’s client letters are available on request.
  • Agree who owns the evidence and the tool after the engagement; with Sterling the system stays yours, in Effivity.

    Laws and regulations that drive PCI DSS in Türkiye (3)

    InstrumentHow it treats the standard
    PCI Security Standards CouncilScheme rule
    The Council develops and maintains the standards and does not enforce compliance; whether an entity must comply or validate compliance is decided by organisations that manage compliance programmes, such as a payment brand or acquirer.
    Law No. 6493 on Payment and Securities Settlement Systems, Payment Services and Electronic Money InstitutionsFramework law
    The payment services framework administered with the Central Bank of the Republic of Türkiye; it is not recorded here as citing PCI DSS, and secondary rules should be checked with the Central Bank.
    BDDK Regulation on Information Systems of Banks and Electronic Banking ServicesDoes not name the standard
    It sets information systems, penetration testing and outsourcing requirements for banks without naming PCI DSS.

    Accreditation, audit language and remote audits in Türkiye

    Compliance, not certification by Sterling or by an accreditation body: PCI DSS compliance is validated by a Qualified Security Assessor or, where the payment brands allow, by a self-assessment questionnaire, and reported to the acquirer or payment brand that asks for it. The PCI Security Standards Council does not enforce compliance. Sterling is not a Qualified Security Assessor and does not validate compliance. Edition and transition details: PCI DSS hub →

    Audit language

    Turkish is the usual working language and the audit is normally run in it; agree the audit language, any interpreter and the language of controlled documents with the certification body at application, and say early if records will be in English.

    Remote and on-site

    Assessors review documentation remotely and test systems and premises on-site; self-assessments are completed by the entity as its acquirer directs.

    PCI DSS in Türkiye: questions clients ask

    Who requires a Turkish company to comply with PCI DSS?

    Payment brands, acquirers and similar organisations running compliance programmes, not the PCI Security Standards Council, which says it does not enforce compliance. A merchant or provider learns its obligation from its acquirer or customer contract. Ask them which validation level and report type they expect before you plan the assessment.

    Is a Qualified Security Assessor always needed?

    No. Whether a Qualified Security Assessor or a self-assessment questionnaire is accepted depends on the entity's role and the validation level its acquirer or payment brand sets. Larger service providers usually need an assessor. Ask the acquirer in writing which route applies, then choose the cheapest valid one.

    Does the banking regulation replace PCI DSS?

    No. The Banking Regulation and Supervision Agency's regulation covers banks' information systems, penetration testing and outsourcing, and it does not name PCI DSS. Card-data requirements come from the payment brands and acquirers. Banks and other regulated firms should ask the Agency and their acquirer how the two sets of expectations fit together.

    How can a Turkish business reduce PCI DSS scope?

    By limiting where card data is stored, processed or transmitted. Common approaches are tokenisation, hosted payment pages and outsourcing to a provider that is itself compliant, plus network segmentation. A smaller scope lowers assessment effort and risk. Confirm with the acquirer that the reduced scope is acceptable before you rely on it.

    Read more

    More on PCI DSS for Turkish organisations

    Explore

    Other standards Turkish businesses ask Sterling for

    Organisations in Türkiye often combine PCI DSS with one of these, under one management system where the scopes allow.

    All 21 standards Sterling delivers in Türkiye →

    Next step

    Start with a free discovery call from the Dubai office

    A Sterling consultant goes through your entities, your regulators and your target date with you. No proposal until the scope is agreed.

    Sources

    1. PCI Security Standards Council — pcisecuritystandards.org (accessed 11 Oct 2026)
    2. Law No. 6493 on Payment and Securities Settlement Systems, Payment Services and Electronic Money Institutions — resmigazete.gov.tr; tcmb.gov.tr (accessed 11 Oct 2026)
    3. BDDK Regulation on Information Systems of Banks and Electronic Banking Services — resmigazete.gov.tr (accessed 11 Oct 2026)
    4. Public procurement under the Public Procurement Law and the Public Procurement Authority — kik.gov.tr; dosyalar.kik.gov.tr (accessed 11 Oct 2026)
    5. Defence and aerospace programmes — ssb.gov.tr (accessed 11 Oct 2026)

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