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Malaysia · George Town · Certification

ISO 22301 certification in George Town

Achieve ISO 22301 certification in George Town with Sterling: 8,100+ client engagements in 60+ countries, 20+ years.

  • Accredited certification
  • Kuala Lumpur office team
  • Effivity software included
  • Academy training included

Clients include

  • Allianz
  • Emirates Flight Catering
  • Etihad Rail
  • Haier
  • Whirlpool
  • Emerson
In short

ISO 22301 certification in George Town at a glance

When a Penang factory stops, a hospital or a retailer on the other side of the world may feel it. Plants in Bayan Lepas ship through Penang Port at Butterworth and Penang International Airport, and the shared-service teams InvestPenang describes support their companies' regional operations from the state. ISO 22301 requires them to prove they can carry on: a business impact analysis, risk assessment, continuity strategies, documented plans, exercises and review, owned by top management rather than left to the IT desk. Sterling serves George Town from its Kuala Lumpur office, facilitates the analysis with your managers, and prepares the system for an accredited certification body's audit.

Why here

Why ISO 22301 in George Town

  • Shared-service teams supporting regional operationsThey serve global or Asia Pacific operations of their companies, so an outage in Penang is felt abroad.
  • Manufacturers exporting through Penang Port and the airportPlants shipping electronics and medical goods answer to customers on supply continuity.

Not sure it applies to you?Answer a short set of questions and your readiness report arrives by e-mail.

Take the ISO 22301 readiness check
Local drivers

What drives ISO 22301 in George Town

Demand is buyer-led: customers and tenders request the certificate; regulator-driven demand sits on the country page.

Requirements

What ISO 22301 requires

Strip away the vocabulary and ISO 22301 requires a company to prove six things about how it keeps operating when something goes wrong.

You know what must keep runningA business impact analysis identifies your priority activities and how quickly each one must be resumed after disruption.
Leadership owns continuityTop management sets continuity policy and objectives, assigns roles and backs the programme with people and budget.
You assessed what could disrupt youRisks of disruption to priority activities, and to the resources they depend on, are assessed and treated.
Plans are written and readyResponse and recovery plans, and a defined incident response structure, exist for the scenarios that matter most to you.
You have tested themPlans are exercised, and lessons from exercises and real incidents are fed back into them.
You keep the programme currentContinuity performance is evaluated, internal audits and management reviews take place, and the programme improves over time.

The detail is on the global hub: ISO 22301 explained →

How Sterling delivers

How Sterling delivers ISO 22301 in George Town

Served from Sterling's Kuala Lumpur office; Sterling runs business impact analysis workshops and recovery exercises with Penang teams. One team carries the work from scoping to certificate.

Included in every engagement
  • End to end, from one team
  • Effivity ISO & GRC software
  • Preferential Sterling Academy access, with complimentary awareness training for your people
  • Internal auditor training for your audit team, as applicable to your standard
  • Vulnerability assessment on ISMS engagements

The Sterling Promise: 100% on-time completion, 100% success, 8,100+ client engagements.Sterling does not certify. Certification decisions stay with independent bodies.

Law and accreditation

Regulations and accreditation for ISO 22301 in Malaysia

The laws, regulators and accreditation route for ISO 22301 apply across Malaysia, George Town included. They are set out on the country page: ISO 22301 certification in Malaysia →

Related

Standards George Town organisations combine with ISO 22301

All standards Sterling delivers in George Town →

ISO 22301 in George Town: questions clients ask

Why does supply continuity matter for Penang exporters?

Electronics and medical goods leave through Penang Port and Penang International Airport, and customers expect plans for disruption at plants, ports and suppliers. A business continuity system shows how critical processes are identified, how long they can be down and how recovery is rehearsed, which is exactly what a procurement audit asks.

Can a Penang service centre use ISO 22301 to support client contracts?

Yes. Service centres supporting regional operations are asked for continuity evidence in client due diligence, and a certificate against ISO 22301 is a recognised way to provide it. The scope should cover the processes you actually run in Penang, with tested recovery for people, premises, technology and suppliers.

Read more

More on ISO 22301

Next step

Start with a free discovery call

A Sterling consultant goes through your sites, your customers' requirements and your target date with you. No proposal until the scope is agreed.

Sources

  1. Global business services and digital — investpenang.gov.my (accessed 8 Oct 2026)
  2. North Butterworth Container Terminal Free Commercial Zone — penangport.com.my

Talk to a consultant

Plan your certification with the Kuala Lumpur team.

Tell us your goals, locations and target date. We’ll help you define the scope, timeline and next steps.

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