Sterling office · Indonesia
Sterling International Consulting Jakarta, ISO consultants for Indonesia
Sterling's ISO consultants in Jakarta help Indonesian organisations build management systems that pass the certification audit and keep working afterwards: quality, information security, environment, health and safety, food safety and preparation for Indonesia's personal data protection law, built with your teams by expert and experienced consultants. We ensure successful certification for our clients.
- One all-inclusive proposal for a defined scope: consulting, Effivity software, Sterling Academy access and internal auditor training, as applicable to your standard, in a single proposal
- A Jakarta office within a Southeast Asia network of Manila, Singapore, Kuala Lumpur and Ho Chi Minh City, part of a group with offices in 21 countries, implementing management systems since 2003
- The Sterling Promise: 100% on-time completion, 100% success, 8,100+ client engagements. Sterling does not certify; an accredited body audits and decides
What we do here
Everything a Sterling engagement includes, delivered from Jakarta.
The same engagement we deliver in 60+ countries, led for clients in Jakarta and across Indonesia. One consultant leads your project from gap analysis to the certificate, and your people do the work alongside us, so the system is yours and still runs when we step back. Workshops and document reviews run online or at your premises, and consultants come to your sites wherever the auditor will want to see the work being done.
Scope, gap analysis and implementation plan
With responsibilities, dates and decision owners, agreed before work starts.
Process development and documentation
Tailored to your operations, on Sterling's own template sets, built with your process owners.
Effivity ISO & GRC software
Your system runs in Effivity from day one, included with the engagement at no additional cost.
Training for everyone
Internal auditor training for your audit team, as applicable to your standard, and preferential Sterling Academy access, including complimentary awareness training for your people as part of the engagement.
Internal audit and management review
Conducted or facilitated as agreed, with findings closed with evidence before the certification body arrives.
Certification readiness and support
Preparation for Stage 1 and Stage 2, and support until the certificate is issued.
Certification decisions remain with the independent certification body.
Standards in demand
The standards organisations in Indonesia ask us about.
Most requests begin with a customer, an overseas parent, an export buyer or a tender asking for a certificate. Alongside the ISO management system standards, the Jakarta team helps organisations prepare for Indonesia's Personal Data Protection Law (Law No. 27 of 2022), which sets legal duties rather than a certificate, and for the security and privacy standards that often sit behind customer questionnaires. If you are unsure which applies to you, the discovery call settles it.
- ISO 9001Quality management
- ISO/IEC 27001Information security
- ISO 14001Environmental management
- ISO 45001Health and safety
- ISO 22000Food safety
- ISO/IEC 27701Privacy management
- PCI DSSPayment card security
- PDP Law (Indonesia)Indonesian data protection
- All standards & frameworksThe full catalogue, with sector schemes
Reaching the office
Visiting Jakarta.
The office is in Menara BCA Grand Indonesia, at Jl. M.H. Thamrin No. 1, Jakarta. Most of an engagement takes place at your own sites and online, so meetings at the office are arranged in advance: write to indonesia@sterling-grc.com and we will confirm a time.
- Building: Menara BCA Grand Indonesia
- Street address for maps and navigation: Jl. M.H. Thamrin No. 1, Jakarta
- To arrange a visit: indonesia@sterling-grc.com
Please e-mail before you travel, so that your consultant can confirm the time and place of the meeting.
The region
Jakarta and the other Sterling offices in Southeast Asia.
Our regional headquarters in Manila leads engagements across Southeast Asia, with offices in Jakarta, Singapore, Kuala Lumpur and Ho Chi Minh City. A group with sites in several of these countries works with one engagement team, one plan and one Effivity workspace, supported from the nearest office.
- Manila, PhilippinesRegional headquarters · The Valero Tower, 122 Valero St., Makati City · +63 977 815 1204 · philippines@sterling-grc.com
- SingaporeSterling office · 101 Thomson Road, United Square · +65 3125 6208 · singapore@sterling-grc.com
- Kuala Lumpur, MalaysiaSterling office · Menara Prestige, No. 1, Jalan Pinang · malaysia@sterling-grc.com
- Ho Chi Minh City, VietnamSterling office · Deutsches Haus, 33 Le Duan Street · vietnam@sterling-grc.com
All Sterling offices · ISO and GRC consulting in Southeast Asia
Standards
Most requested in Jakarta
- ISO 9001ISO 9001 certification consulting: a quality management system built with your people, evidence prepared and support until an accredited body certifies you.
- ISO/IEC 27001ISO/IEC 27001 certification consulting: an ISMS built with your people, evidence prepared, and support through Stage 1, Stage 2 and surveillance audits.
- Halal certificationHalal certification consulting for food, cosmetics and pharmaceutical makers: ingredients, segregation and traceability ready for your halal authority.
- ISO 14001ISO 14001 certification consulting: aspects, impacts and compliance obligations controlled, with support until an accredited body certifies you.
- ISO 45001ISO 45001 certification consulting to prevent work-related injury and ill health, with an OH&S system built with your people and audit-ready, in 60+ countries.
- Indonesia PDP LawIndonesia PDP Law compliance and requirements explained: Law No.
- ISO 22000ISO 22000 certification consulting: PRPs, a validated hazard control plan, traceability and recall readiness, built with your teams for an accredited audit.
- ISO 37001ISO 37001 certification consulting: proportionate anti-bribery controls to prevent, detect and respond, built with your teams and ready for an accredited audit.
Client experience in Indonesia
Client letters on file, available on request.
Signed client letters for engagements in Southeast Asia are available on request. The client feedback wall lists every letter by standard. Ask for references in your sector before you decide.
- 60+countries where Sterling has delivered certification
- 21countries with a Sterling office, eight regions, one coordinated team
- 2003the year the group began implementing ISO management systems; the same method, refined, since
- 8,100+client engagements across the group, from single-site SMEs to multinationals
FAQs
Questions clients in Indonesia ask before they engage us.
The specific answers for your organisation come from the discovery call. These are the general ones.
Where is Sterling in Jakarta, and who do I contact?
Our Jakarta office is in Menara BCA Grand Indonesia, Jl. M.H. Thamrin No. 1, Jakarta. Write to indonesia@sterling-grc.com and a Sterling consultant replies within one working day; there is no local telephone number listed, so for a call you can also reach global headquarters on +1 201 263 4443. The first step is a free discovery call of about thirty minutes, where we agree your scope, standards and target date before any proposal.
Does Sterling issue the ISO certificate?
No. Sterling does not certify. We build the management system with your team, prepare the evidence and support you through the audit; an independent, accredited certification body audits and decides. Before you rely on a certificate or appoint a body, confirm its accreditation with Indonesia's national accreditation body and on the Global ACI list, the arrangement that replaced the IAF and ILAC agreements on 1 January 2026.
Does ISO certification make us compliant with Indonesia's PDP Law?
Not on its own. Law No. 27 of 2022 on Personal Data Protection, enacted on 17 October 2022, sets legal duties and offers no certificate of compliance. It gave organisations two years to adjust and requires written notice of a personal data protection failure within 3 × 24 hours. Certification to ISO/IEC 27701 or ISO/IEC 27001 is a separate, voluntary step that gives you one governed place to show how those duties are met.
Can one certificate cover our sites in Indonesia and elsewhere in Southeast Asia?
Often, yes. A group can run one management system and, where the certification body agrees, one multi-site certification programme covering Indonesia and neighbouring countries. The certification body confirms how sites in each country are sampled and audited. We lead the programme with one consultant, supported by the Sterling offices in Manila, Singapore, Kuala Lumpur and Ho Chi Minh City, and confirm each country's accreditation body and local rules during scoping.
Can our procedures and records be in Bahasa Indonesia?
Yes. Documentation works in Bahasa Indonesia, English or both, provided the people who use it understand it. Regional groups often keep policies in English and work instructions in the local language. Before the audit, confirm that your certification body can assign auditors who read the language your records are in; we raise this when we compare certification bodies with you.
Keep exploring
More places we work
Offices and regions
Talk to a consultant
Plan your certification with the Jakarta team.
Tell us your goals, locations and target date. We’ll help you define the scope, timeline and next steps.
indonesia@sterling-grc.com+1 201 263 4443 (global headquarters) · your nearest office and its number are at the top of this page
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