HIPAA guide
HIPAA vs SOC 2, HITRUST and ISO/IEC 27001: what each one proves, and when you need more than one
HIPAA is a law with no certificate; SOC 2, HITRUST and ISO/IEC 27001 are independent proofs your healthcare customers may ask for. How they compare on scope, assessor, output, cycle and cost drivers, and how one programme can serve them all.
Key points
- HIPAA is a US federal law you comply with; SOC 2, HITRUST and ISO/IEC 27001 are three kinds of independent proof about your security.
- No HIPAA certificate exists, and HHS recognises no private certification of Security Rule compliance. Each proof supports your case; none discharges the obligation.
- Each proof has its own assessor and its own output: a licensed CPA firm issuing an attestation report, a HITRUST-authorised External Assessor whose validated assessment HITRUST certifies, and an accredited certification body issuing a certificate.
- The Security Rule safeguards overlap heavily with all three, so one evidence set can serve HIPAA and the proof your customers want.
HIPAA vs SOC 2: a legal duty against an independent report
A hospital, health plan or health-tech platform sends a vendor questionnaire, a business associate agreement and a request for "your SOC 2" or "your HITRUST". Which of these makes the supplier HIPAA compliant? None of them on its own, because they sit on different levels.
HIPAA sets duties. Once you create, receive, maintain or transmit protected health information for a covered entity, the Privacy, Security and Breach Notification Rules apply to you directly, and nobody issues a pass. SOC 2, HITRUST and ISO/IEC 27001 are assurance routes: an outside party tests your controls against a defined set of criteria and puts its conclusion in writing.
So the real choice is not HIPAA or SOC 2, but HIPAA plus which proof.
HIPAA, SOC 2, HITRUST and ISO/IEC 27001 side by side
| Point of comparison | HIPAA | SOC 2 | HITRUST | ISO/IEC 27001 |
|---|---|---|---|---|
| What it is | US federal law: the HIPAA Rules at 45 CFR Parts 160 and 164 | An AICPA attestation on a service organisation's controls against the Trust Services Criteria | The HITRUST CSF, a certifiable framework harmonising more than 70 sources, HIPAA among them | The international ISMS standard; the 2022 edition with Amendment 1:2024 |
| Scope | All PHI in any form for the Privacy Rule; electronic PHI for the Security Rule | A system you describe; Security always, with availability, processing integrity, confidentiality and privacy by choice | An assessment scope you define, tested against the e1, i1 or tailored r2 requirement set | An ISMS scope you define: services, sites, systems and interfaces |
| Who assesses | No assessor; OCR enforces through complaints and compliance reviews, and customers check through contracts and vendor audits | A licensed CPA firm, or an equivalent practitioner under ISAE 3000 outside the US | A HITRUST-authorised External Assessor, with HITRUST quality assurance before certification | A certification body accredited to ISO/IEC 17021-1 and ISO/IEC 27006-1 |
| Output | No certificate; your documented programme, risk analysis, agreements and records | A restricted-use report with an opinion; Type 1 at a date, Type 2 over a period | A certification issued by HITRUST, shareable with relying customers | A certificate naming the scope and edition |
| Cycle | Continuous: risk analysis kept current, periodic evaluation, records kept six years | Usually a new examination each year, with a bridge letter between reports | e1 and i1 valid for one year; r2 valid for two, with an interim assessment after the first | Three-year certificate with annual surveillance audits |
| Cost drivers | PHI-handling systems and sites, and the remediation the risk analysis reveals | Report type, period length, categories in scope and the CPA firm's fees | The assessment chosen, the scope, the External Assessor's fees and HITRUST's own charges | Audit days for the scope, headcount and sites, plus surveillance |
| Typical buyers | Every covered entity and business associate, wherever it is located | SaaS, cloud, BPO and managed service providers with US enterprise clients | Suppliers to US hospitals, health systems and payers that name HITRUST in vendor requirements | Organisations answering international tenders and procurement teams, in healthcare and elsewhere |
Why a report or a certificate does not make you HIPAA compliant
HHS has stated that it does not recognise private certifications of Security Rule compliance and that holding one does not stop it finding a violation, which applies to a HITRUST certification as much as to a seal bought online. The Privacy Rule makes the gap wider: permitted uses and disclosures, the minimum necessary standard, individual rights of access and amendment, and six-year retention are legal duties that no security framework was written to test.
Three things stay with you whatever proof you hold. The risk analysis must cover every system that holds electronic PHI; The Security Rule risk analysis: how to conduct one explains the method. Business associate agreements must be signed with each covered entity you serve and issued to every subcontractor that touches PHI; Business associate agreements: what to sign and what to issue covers both directions. And the breach procedure must run the four-factor assessment and meet the sixty-day limit from discovery.
The proofs still matter to OCR. The law requires it to consider whether recognised security practices were in place over the previous twelve months, and an independently tested control set is an easy way to show that.
Where the Security Rule and the three proofs overlap
Most of the work is shared; the test differs. HIPAA examines whether a safeguard is reasonable and appropriate for your risks, SOC 2 samples whether it operated through the period, and ISO/IEC 27001 examines whether it answers an assessed risk.
| Security Rule area | SOC 2 | ISO/IEC 27001 | One record that serves |
|---|---|---|---|
| Risk analysis and risk management, 164.308(a)(1) | CC3 risk assessment | Clauses 6.1.2 and 6.1.3, with the Statement of Applicability | A risk register covering every ePHI system, with owners, treatments and review dates |
| Workforce access and training, 164.308(a)(3) to (a)(5) | CC1 control environment; CC6 access | Clause 7; Annex A people and organisational controls | Joiner, mover and leaver records, access reviews, training completion logs |
| Technical safeguards, 164.312 | CC6 access; CC7 system operations | Annex A technological controls | Unique IDs, multi-factor settings, reviewed logs, encryption configuration |
| Contingency plan, 164.308(a)(7) | CC9 risk mitigation; availability category | Annex A continuity and backup controls | Backup schedules, restoration test results, the recovery plan |
| Business associate contracts, 164.314 | CC9 vendor risk | Annex A supplier controls | A vendor register with signed agreements and assurance reports |
HITRUST has no column because its requirement set varies with the assessment and scope; the CSF lists HIPAA among its sources, and its Insights Reports translate results into HIPAA terms. One caution: scopes must match, because a SOC 2 system that leaves out the platform holding PHI proves nothing about it.
Which proof, for which customer
Choose SOC 2 when US enterprise clients, health-tech platforms or payers send security questionnaires that end in a request for a report, and when you host, process or support their systems. SOC 2 Type 1 vs Type 2: which report, and when helps with the first report.
Choose HITRUST when a hospital system or payer names it in its vendor requirements, or when you want one assessment many healthcare customers can rely on. Work done for an e1 or i1 counts towards a larger assessment later.
Choose ISO/IEC 27001 when your customers include international buyers, tenders or regulators outside the United States, or when you want one security system across the whole business.
Stay with HIPAA alone, documented properly, when your customers accept due diligence and their own vendor audit, and nobody has asked for independent proof.
Combining them, and in what order
Health BPOs, billing companies and SaaS providers often end up with two proofs. The order that wastes least is to build the HIPAA programme first, with the risk analysis and PHI data-flow map at its centre, then run the chosen examination or assessment on the same controls. Where an ISMS already exists, it becomes the frame, and the Privacy Rule, agreements and breach procedures are added around it. ISO/IEC 27001 vs SOC 2: which one, or both? covers that pairing in depth.
How Sterling builds HIPAA programmes that serve several proofs
One programme, one evidence set, independent conclusions.
Sterling's expert and experienced consultants confirm the PHI in scope, run the gap analysis against the four rules, carry out the risk analysis with your team and map the safeguards once to your chosen proof, with every record in Effivity, included with the engagement at no additional cost. Support comes as Design™, with your team implementing under Sterling's coaching, or Drive™, with Sterling consultants carrying the agreed work. The CPA firm issues the SOC 2 report, the External Assessor validates and HITRUST certifies, and the accredited body certifies ISO/IEC 27001; Sterling does none of these, and no one certifies HIPAA.
Book a free discovery callHIPAA vs SOC 2, HITRUST and ISO/IEC 27001: questions buyers ask
Is SOC 2 or HITRUST better for HIPAA?
Neither is better in general; the right one is the one your customers will accept. SOC 2 is the proof US healthcare clients ask for most often; HITRUST becomes the answer when a hospital system or payer names it in its vendor requirements.
Is HITRUST certification the same as being HIPAA certified?
No, HITRUST certifies against its own CSF, and HHS recognises no certification of HIPAA compliance. It is strong supporting evidence, but your agreements, privacy duties and breach procedures remain separate obligations.
Do we still need business associate agreements if we have a SOC 2 report?
Yes, the agreements are a legal requirement between you and each covered entity or subcontractor, and no report replaces them.
Can a SOC 2 report cover HIPAA requirements?
Only if the examination is extended beyond the Trust Services Criteria. The AICPA describes a SOC 2+ examination that adds further subject matter or criteria; ask your CPA firm whether it will include the HIPAA Security Rule safeguards and how it will report on them.
Which proof can we get fastest?
A HITRUST e1 can be the quickest: HITRUST quotes as few as four to six weeks, provided the controls are already operating. A SOC 2 Type 1 is realistic in three to six months and ISO/IEC 27001 in four to eight, while a first SOC 2 Type 2 takes nine to fifteen because the controls must run through a period.
We are an offshore BPO. Which should we start with?
Start with the HIPAA programme itself, because your US clients' agreements make it a condition of the work. Then choose the proof your largest clients name in their questionnaires and contracts, and add ISO/IEC 27001 when tenders outside the US require a certificate.
More HIPAA guides
Every guide in the HIPAA series is written for one question and links back to the hub for the whole picture.
- Business associate agreements: what to sign and what to issue
- HIPAA compliance process, step by step
- HIPAA compliance cost: what moves the price
- HIPAA documentation: what you need and what you do not
- Effivity for HIPAA: the guide
- HIPAA vs GDPR
- HIPAA vs SOC 2, HITRUST and ISO/IEC 27001
- HIPAA requirements explained, rule by rule
- The Security Rule risk analysis: how to conduct one
- HIPAA security risk analysis
- The proposed Security Rule update, explained
Keep exploring
Explore more about HIPAA
Watch a video on how to comply with HIPAA here.
Watch a video on HIPAA requirements here.
HIPAA resources
Services for HIPAA
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