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BSP circulars · IT risk, information security, business continuity and outsourcing in the Philippines

BSP circulars compliance for Philippine financial institutions, with controls you can show the Bangko Sentral.

Banks, quasi-banks, e-money issuers and other institutions supervised by the Bangko Sentral ng Pilipinas must manage technology risk, protect information, keep critical services running and stay in control of what they outsource. Sterling's expert and experienced consultants turn those circulars into a working programme your people run and can evidence. We help our clients put it into practice and prove it.

  • Fixed scope, one proposal: consulting, Effivity software, Sterling Academy access and internal auditor training, as applicable to your standard, in one proposal
  • Expert and experienced consultants in IT risk, information security and continuity, working in the Philippines and 60+ countries since 2003
  • The Sterling Promise: 100% on-time completion, 100% success, 8,100+ client engagements. Sterling does not certify or declare compliance; the Bangko Sentral supervises

8,100+ client engagements in 60+ countries.

Financial services client experience
  • Allianz
  • Emirates Flight Catering
  • Etihad Rail
  • Haier
  • Whirlpool
  • Emerson
  • Olam
  • Piramal Pharma Solutions

What it is

What are the BSP circulars on IT risk, security, continuity and outsourcing?

The Bangko Sentral ng Pilipinas regulates banks and other supervised financial institutions through circulars, which it consolidates into its Manual of Regulations for Banks. Several of those rules deal with the technology and operations behind financial services: how an institution governs IT, protects information, keeps services available through disruption and oversees the third parties it depends on.

This page covers four connected areas. Section 148 of the Manual sets the expectations for information technology risk management, supported by an appendix of IT risk management standards and guidelines. Section 149 covers business continuity management, introduced by Circular No. 951 dated 20 March 2017. Section 112 governs management contracts and outsourcing, with 2022 amendments to the regulations on outsourcing and IT risk under Circular No. 1137. Circular No. 1203, Guidelines on Operational Resilience, followed in 2024.

Together they ask one practical question: if a system fails, a supplier stops or an attacker gets in, can the institution show it saw the risk, controlled it and recovered? A programme built for the examiner alone rarely answers that well.

Current framework. The Bangko Sentral amends these rules through new circulars, and the online Manual of Regulations for Banks carries the consolidated text. We work from the Manual and the latest issuances in force when your programme starts, and check any recent circular with you and your compliance office before it shapes the plan.

Who it is for

Who needs BSP circulars compliance?

The IT risk and business continuity sections apply to BSP-supervised financial institutions: banks, non-banks with quasi-banking functions, non-bank electronic money issuers and other non-bank institutions under Bangko Sentral supervision. Organisations come to Sterling from four starting points:

  • A supervisory finding or a new circular needs a response. An examination has raised gaps, or a recent issuance changes what your IT, continuity or outsourcing programme must show.
  • You are a service provider to a Philippine bank. Your client's outsourcing due diligence asks for security, continuity and audit evidence before it will sign or renew, and you need to answer it properly.
  • You are launching digital services or changing core systems. New channels, cloud platforms and major IT projects bring the project, change and electronic services expectations into play, and may move your IT profile classification.
  • You belong to a regional group. Group standards such as ISO/IEC 27001 or ISO 22301 exist, and the Philippine entity needs them mapped to what the Bangko Sentral expects locally.

The intended benefit is control you can demonstrate. Results depend on how well the programme is implemented and owned, not on any document alone.

Requirements

What are the main BSP IT risk, continuity and outsourcing requirements?

The list below maps the headings of the Manual of Regulations for Banks in plain language. Expectations scale with your IT profile, which the Manual classifies as complex, moderate or simple according to factors such as infrastructure, digital services, IT projects, outsourcing, systemic importance and threat exposure. Your programme is checked against the full current text, heading by heading, with your compliance office and legal advisers.

  • IT governance (Sec. 148): oversight of technology risk by the board and senior management.
  • Risk identification and assessment (Sec. 148): know your technology risks and rate them consistently.
  • IT controls implementation (Sec. 148): information security; project management, development, acquisition and change management; IT operations; IT outsourcing and vendor management; electronic products and services.
  • Risk measurement and monitoring (Sec. 148): track indicators, test controls and report results to those accountable.
  • IT risk management standards and guidelines (appendix to Sec. 148): information security governance, security programme management, and cyber threat intelligence and collaboration.
  • Business continuity management (Sec. 149): business impact analysis and risk assessment, strategy formulation, plan development, plan testing, and personnel training and plan maintenance.
  • Outsourcing (Sec. 112): no outsourcing of inherent banking functions, authority to outsource, governance of outsourcing risks, documentation, intra-group and offshore arrangements.
  • Operational resilience (Circular No. 1203): guidelines on continuing to deliver critical operations through disruption.

What does useful BSP compliance evidence look like?

Board minutes that record technology decisions; an IT risk register with ratings and owners; approved security policies; change and project records; a business impact analysis linked to recovery strategies; continuity test reports with lessons applied; a service provider inventory with due diligence files and contracts; and internal audit reports with findings closed. Each lives in Effivity from the start, so evidence is produced by the work rather than assembled afterwards.

Compliance process

How do you achieve BSP circulars compliance?

No certificate exists for these rules. You demonstrate compliance to your board and to the Bangko Sentral through supervision, so the route is built to produce evidence that holds up to internal audit and examination.

  1. 01
    Confirm the applicable rules and your IT profile.Identify which sections and circulars apply to your licence, the likely IT profile classification, and the critical systems, operations and service providers in scope.
  2. 02
    Gap analysis: compare current practice with each heading.We review governance, risk assessment, security controls, change, operations, continuity, outsourcing files and audit coverage, then agree actions, owners and dates.
  3. 03
    Build the programme and close the gaps.Policies, risk registers, security controls, recovery strategies and plans, and a vendor management process your teams operate day to day.
  4. 04
    Test, train and audit.Exercise continuity and recovery plans, train the people who run them, and have internal audit review design and operation before results go to the board.
  5. 05
    Operate, report and keep pace with new circulars.Keep reviews and tests on schedule, report to the board, and update the programme as the Bangko Sentral issues amendments.

Check the route before you sign. Only the Bangko Sentral supervises compliance with its circulars; no consultant, certification body or software vendor can declare an institution compliant. Ask what evidence the work will produce and how it maps to each heading. If you also pursue ISO/IEC 27001 or ISO 22301 certification, confirm the certification body's accreditation directly. The certification buyer's checklist

Cost

How much does BSP circulars compliance cost?

With no certification fee, the budget sits in the programme work, any remediation and your own people's time. A simple-profile institution with mature controls needs a very different scope from a complex one rebuilding its outsourcing oversight.

Cost componentWhat affects it
Consulting and programme workYour IT profile, current maturity, the number of entities and whether you choose Design™ or Drive™
Continuity and recovery testingThe number of critical operations, recovery sites and the depth of testing planned
Service provider oversightHow many providers support critical functions, offshore or intra-group arrangements, and existing assurance
RemediationControl gaps and tooling identified in the gap analysis, never assumed in advance
Software and learningEffivity and Sterling Academy access, itemised at no additional cost

What moves the price

  • Existing ISO/IEC 27001 or ISO 22301 controls that can be reused
  • Open supervisory findings and their deadlines
  • Cloud and outsourced services behind critical operations

What a Sterling proposal always shows

  • Deliverables, assumptions and exclusions in writing
  • Milestones linked to deliverables
  • One all-inclusive proposal for our work

Timeline

How long does BSP circulars compliance take?

Continuity testing and service provider files usually set the pace: plans need a real exercise, and due diligence needs each provider's cooperation. As an estimate, most programmes reach a defensible position in four to nine months; a response to a specific finding can be faster.

PhaseWhat sets the pace
Scope and gap analysisAccess to IT, operations, compliance and past examination findings
Programme buildThe size of the remediation list and owner availability
Provider oversightProvider responsiveness and contract renewal dates
Testing and internal auditTest windows, audit scheduling and time to close findings before board reporting

Your engagement

What your BSP circulars compliance engagement includes

Sterling OS™ runs every engagement, with each phase adapted to a regulatory obligation rather than a certificate. Sterling does not certify, attest or declare compliance: the Bangko Sentral supervises, and your board remains accountable. We work alongside your compliance office and legal advisers; nothing we deliver is legal advice.

  • Design™: guided support

    Your team builds the programme; a Sterling consultant sets the method, reviews each policy, register and plan, and coaches the owners.

  • Drive™: managed support

    The alternative to Design™ when capacity is short: Sterling drafts the framework, registers, plans and provider assessments with your owners and takes the programme to board approval.

  • Sustain™: after the programme is in place

    Annual continuity tests, provider reviews, updates for new circulars and readiness for internal audit and examination.

  • Automate™: Effivity

    Your IT risk, continuity and vendor programme runs in Effivity, included with the engagement at no additional cost.

  • Training for your people

    Internal auditor training, as applicable to your standard, and preferential Sterling Academy access, including complimentary awareness training for your people as part of the engagement.

Compliance decisions and any supervisory action remain with the Bangko Sentral ng Pilipinas.

How Sterling implements ISO and GRC standards

Effivity · ISO and GRC software, included in every engagement

How Effivity helps you fulfil, automate and simplify BSP IT risk, continuity and outsourcing requirements.

Effivity is the ISO and GRC automation platform built by the Sterling group and used in 50+ countries. For an institution working to the BSP circulars, your consultant configures the workspace within the agreed scope: policies, the IT risk register, security controls, change records, the business impact analysis, continuity plans and tests, the service provider inventory, internal audits and board reporting in one place. Sterling consulting clients get their Effivity subscription included with the engagement, at no additional cost.

Effivity: Context of the Organisation dashboard with issues, interested parties and scope
Effivity · Context of the Organisation dashboard
IT governance

Decisions the board can trace

Technology roles, strategy and board decisions recorded with dates and owners.

Risk identification and assessment

One IT risk register

Risks rated consistently, with treatments and review dates.

Information security

Controlled policies and controls

Policies under version control, linked to the controls that apply them.

Change management

Projects and changes

Approvals, testing and release records kept as the work happens.

IT outsourcing and vendor management

Service provider inventory

Due diligence, contracts and periodic reviews for every provider.

Business continuity management

Impact analysis, plans and tests

Recovery strategies linked to critical operations, with test results and lessons.

Risk measurement and monitoring

Indicators and reporting

Dashboards that turn monitoring into board-ready reports.

Internal audit

Audit programme and corrective action

Findings assigned, tracked and closed with evidence.

What this means at the examination

When an examiner or internal auditor asks for the last continuity test, the due diligence on a key provider or the board's view of IT risk, each is a dated record in Effivity with its owner and evidence attached.

In your engagement

  • Subscription included with the engagement, at no additional cost
  • Configured by your Sterling consultant within the agreed scope
  • Your documents, records and registers migrated, not retyped
  • Admin and user training for your team
  • Modules for QMS, EMS, OHSMS, FSMS and more when you integrate other standards

Sterling Academy · security and continuity e-learning

Give every employee a clear part in protecting information and services.

Sterling Academy offers video lessons with practice checkpoints, a final exam and a numbered Certificate of Completion that can be verified online. Sterling consulting clients benefit from preferential Sterling Academy course access and special pricing through their Sterling consultant, including complimentary awareness training for their people as part of the engagement.

  • Security awareness for staff, so suspicious activity is spotted and reported
  • Internal auditor training, as applicable to your standard, as part of the engagement
  • Completion reports by team, ready for internal audit
  • New joiners trained as they start, so records stay current

Why Sterling

Want successful BSP circulars compliance? Come to Sterling.

Sterling has a long-standing Philippine operation and works with financial institutions and the technology and outsourcing firms that serve them. We build one programme that covers your own controls and the providers behind them, with an engagement team accountable for the whole.

60+ countries since 2003

Security, continuity and privacy programmes for financial services, technology and outsourcing firms, with offices in 21 countries, the Philippines among them.

All-inclusive proposal

Consulting, Effivity, training and Academy access in one proposal; remediation and third-party testing shown separately.

One set of controls, several obligations

ISO/IEC 27001, ISO 22301 and Data Privacy Act controls are mapped to the BSP headings, not rebuilt.

Expert and experienced consultants

Specialists in IT risk, information security and continuity who understand regulated finance and write for boards and supervisors.

Sterling vs the rest: the full comparisonExplore financial services client experience

The Sterling Promise

What our BSP circulars compliance success guarantee means

100%on-time completion · success · 8,100+ client engagements

We stay with you until your agreed BSP circulars compliance outcome is achieved, through the gap analysis, remediation, testing and the closure of internal audit findings.

The engagement identifies the rules, scope, outcome and responsibilities. Your organisation supplies accurate information and puts the agreed controls into use. The Bangko Sentral supervises compliance and your board remains accountable for it. Our commitment concerns the agreed compliance support, not a promise that no incident will occur or of any supervisory outcome.

FAQs

Frequently asked questions about BSP circulars compliance

Does ISO 27001 certification mean we comply with BSP circulars?

No, although it helps a great deal. An ISO/IEC 27001 system covers much of the information security ground, but the BSP rules add their own expectations on IT governance, outsourcing, continuity and reporting to the board. We map what you have and close only the remaining gaps.

Do BSP outsourcing rules affect service providers that are not banks?

Indirectly, yes. The rules bind the supervised institution, which then passes due diligence, contract and audit expectations to its providers. BPO, IT and cloud firms serving Philippine banks often need a programme that answers those demands with evidence.

What is the BSP IT profile classification?

It is how the Manual of Regulations for Banks sorts institutions into complex, moderate or simple IT profiles. Factors include infrastructure, digital services, IT projects, outsourcing, systemic importance and threat exposure, and expectations scale with the result.

Can a consultant confirm that we are BSP compliant?

No. Only the Bangko Sentral supervises compliance with its own rules. A consultant can assess gaps, build the programme and prepare evidence; your board stays accountable, and legal interpretation belongs with your legal advisers.

How often should a business continuity plan be tested under BSP rules?

Plan testing is one of the five phases the Manual sets for business continuity management, so plans must be tested and maintained, not just written. The expected frequency and depth depend on your profile and the current text; we confirm them with your compliance office and build a test calendar the board approves.

Keep exploring

More on BSP circulars (Philippines) and related standards

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