Sterling office · Canada
Sterling International Consulting Toronto
Sterling’s Toronto office, at First Canadian Place on King Street West, supports organisations across Canada with ISO certification and privacy compliance. Expert and experienced consultants take each programme from gap analysis to a successful audit, from ISO 9001 and ISO/IEC 27001 to ISO 13485 for device makers and PIPEDA privacy programmes.
- Part of a group with 8,100+ client engagements in 60+ countries, implementing management systems since 2003
- One engagement team for your programme, working with the New York global headquarters when your sites or customers are also in the United States
- The Sterling Promise: 100% on-time completion, 100% success, 8,100+ client engagements. Sterling does not certify; an accredited body audits and decides
What we do here
Everything a Sterling engagement includes, delivered from Toronto.
The Toronto office delivers the same engagement as every Sterling office, for Canadian organisations and for Canadian sites of international groups. Workshops, document reviews and coaching run remotely; consultants work on site where observation or in-person work is needed.
Scope, gap analysis and implementation plan
With responsibilities, dates and decision owners, agreed before work starts.
Process development and documentation
Tailored to your operations, on Sterling's own template sets, built with your process owners.
Effivity ISO & GRC software
Your system runs in Effivity from day one, included with the engagement at no additional cost.
Training for everyone
Internal auditor training for your audit team, as applicable to your standard, and preferential Sterling Academy access, including complimentary awareness training for your people as part of the engagement.
Internal audit and management review
Conducted or facilitated as agreed, with findings closed with evidence before the certification body arrives.
Certification readiness and support
Preparation for Stage 1 and Stage 2, and support until the certificate is issued.
Certification decisions remain with the independent certification body.
Standards in demand
What Canadian organisations are asked for most.
Requests to the Toronto office usually begin with a customer questionnaire, a supplier agreement or a regulator. ISO 9001 and ISO/IEC 27001 remain the most common starting points, and ISO 9001:2026, published on 16 September 2026, is the edition first-time implementers now build to. Manufacturers of class II, III and IV medical devices sold in Canada need MDSAP certification, an audit programme based on ISO 13485, as Health Canada requires. Businesses that handle personal information in commercial activity work to PIPEDA, which has no certificate; ISO/IEC 27701 is a certifiable way to show your privacy controls work.
Reaching the office
Visiting Toronto.
The Toronto office is in First Canadian Place, on King Street West. Meetings with the team are arranged in advance, so write to canada@sterling-grc.com before you plan a visit, and we will confirm the time and the arrangements for reaching us inside the building.
- Building: First Canadian Place
- Street address: 100 King Street West, Toronto
Search for First Canadian Place or 100 King Street West in your map app; the building name is the quickest way to find the entrance.
The region
Toronto and the other Sterling offices in North America.
Toronto works alongside Sterling’s global headquarters in New York and a second United States office in Sheridan, Wyoming. Programmes that span Canada and the United States keep one engagement team and one plan, and a consultant replies to every enquiry within one working day.
- New York, United States · global headquarters616 Corporate Way, Suite 2 #5231, Valley Cottage, New York 10989 · +1 201 263 4443 · usa@sterling-grc.com
- Sheridan, Wyoming, United States1309 Coffee Avenue STE, Sheridan, Wyoming · usa@sterling-grc.com
All Sterling offices · ISO and GRC consulting in North America
Standards
Most requested in Toronto
- ISO/IEC 27001ISO/IEC 27001 certification consulting: an ISMS built with your people, evidence prepared, and support through Stage 1, Stage 2 and surveillance audits.
- SOC 2SOC 2 Readiness and compliance consulting: controls mapped to the Trust Services Criteria and evidence prepared for the CPA firm's SOC 2 attestation report.
- ISO 9001ISO 9001 certification consulting: a quality management system built with your people, evidence prepared and support until an accredited body certifies you.
- PIPEDA (Canada)PIPEDA compliance and requirements explained: the ten fair information principles, breach reporting and how Sterling builds your programme.
- HIPAAHIPAA compliance consulting for US covered entities and business associates: a documented programme protecting PHI.
- ISO 14001ISO 14001 certification consulting: aspects, impacts and compliance obligations controlled, with support until an accredited body certifies you.
- ISO 22301ISO 22301 certification consulting to keep delivering through disruption: impact analysis, continuity plans and exercises, prepared for an accredited audit.
- ISO 45001ISO 45001 certification consulting to prevent work-related injury and ill health, with an OH&S system built with your people and audit-ready, in 60+ countries.
Client experience in Canada
Client letters on file, available on request.
Signed client letters are available on request, and we can arrange references in your sector before you decide. The client feedback wall lists every letter by standard.
- 60+countries where Sterling has delivered certification
- 21countries with a Sterling office, eight regions, one coordinated team
- 2003the year the group began implementing ISO management systems; the same method, refined, since
- 8,100+client engagements across the group, from single-site SMEs to multinationals
FAQs
Questions clients in Canada ask before they engage us.
The specific answers for your organisation come from the discovery call. These are the general ones.
Where is Sterling’s office in Toronto?
Sterling’s Toronto office is in First Canadian Place, 100 King Street West, Toronto. The quickest way to reach the team is canada@sterling-grc.com, and a consultant replies within one working day. Meetings at the office are arranged in advance, and most engagement work is planned so that your team does not need to travel.
Does Sterling issue the certificate?
No. Sterling does not certify, accredit or attest. An independent certification body audits your system and decides on the certificate; in Canada, the Standards Council of Canada (SCC) accredits certification bodies. We prepare you for the audit and help you choose a body whose accreditation and scope suit your customers, and you can check both on the accreditation body’s register before you sign.
Is there a PIPEDA certification?
No. PIPEDA is a law, not a certifiable standard, and the Office of the Privacy Commissioner of Canada oversees compliance. It sets ten fair information principles, from accountability and consent to safeguards and individual access, and requires breaches that create a real risk of significant harm to be reported to the Commissioner. Sterling helps you build and evidence that programme, often alongside ISO/IEC 27701 or ISO/IEC 27001.
We sell medical devices in Canada. What certification do we need?
Health Canada requires manufacturers of class II, III and IV medical devices sold in Canada to hold MDSAP certification. MDSAP is a single audit programme based on ISO 13485, run by auditing organisations that the participating regulators of Australia, Brazil, Canada, Japan and the United States recognise. Sterling builds one ISO 13485 quality system designed to meet the MDSAP audit, so the same records serve each participating market.
Are software and training included in a Canadian engagement?
Yes. Your management system runs in Effivity from day one, included with the engagement at no additional cost. Your audit team receives internal auditor training, as applicable to your standard, and your organisation gets preferential Sterling Academy course access and special pricing through your consultant, including complimentary awareness training for your people as part of the engagement.
Keep exploring
More places we work
Offices and regions
Talk to a consultant
Plan your certification with the Toronto team.
Tell us your goals, locations and target date. We’ll help you define the scope, timeline and next steps.
canada@sterling-grc.com+1 201 263 4443 (global headquarters, New York) · the Toronto office is reached by e-mail at canada@sterling-grc.com
What would you like to achieve?
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Book my free discovery callContinue to the enquiry form to share your details. Please do not include passwords, sensitive personal information or confidential files. A Sterling consultant replies within one working day. Privacy notice