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India · Gurugram · Certification

ISO 22301 certification in Gurugram

Achieve ISO 22301 certification in Gurugram with Sterling: 8,100+ client engagements in 60+ countries, 20+ years.

  • Accredited certification
  • Mumbai office team
  • Effivity software included
  • Academy training included

Clients include

  • Allianz
  • Emirates Flight Catering
  • Etihad Rail
  • Haier
  • Whirlpool
  • Emerson
In short

ISO 22301 certification in Gurugram at a glance

Continuity matters in Gurugram because two of its biggest activities punish stoppages quickly. A contact or delivery centre serving clients abroad is bound by service levels, so a power cut, network failure or blocked building is a contractual event. A parts supplier in the Manesar belt, which the district administration describes as the country's auto hub, feeds vehicle lines that cannot wait for a late delivery. ISO 22301 helps either business prepare: a business impact analysis, recovery objectives, continuity strategies, documented plans, exercises and management review. Sector rules, where they apply, are covered on the India page. Sterling facilitates the analysis and the exercises with Gurugram teams, and an accredited certification body issues the certificate.

Why here

Why ISO 22301 in Gurugram

  • Contact centres and delivery centresA site outage stops service to clients abroad, so recovery times are contractual.
  • Auto plants and parts suppliers in the Manesar beltA stoppage at one supplier can halt a vehicle line.

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Local drivers

What drives ISO 22301 in Gurugram

Demand is buyer-led: ISO 22301 is requested through customer, tender or insurer terms rather than by a Gurugram authority or zone rule.

Requirements

What ISO 22301 requires

Strip away the vocabulary and ISO 22301 requires a company to prove six things about how it keeps operating when something goes wrong.

You know what must keep runningA business impact analysis identifies your priority activities and how quickly each one must be resumed after disruption.
Leadership owns continuityTop management sets continuity policy and objectives, assigns roles and backs the programme with people and budget.
You assessed what could disrupt youRisks of disruption to priority activities, and to the resources they depend on, are assessed and treated.
Plans are written and readyResponse and recovery plans, and a defined incident response structure, exist for the scenarios that matter most to you.
You have tested themPlans are exercised, and lessons from exercises and real incidents are fed back into them.
You keep the programme currentContinuity performance is evaluated, internal audits and management reviews take place, and the programme improves over time.

The detail is on the global hub: ISO 22301 explained →

How Sterling delivers

How Sterling delivers ISO 22301 in Gurugram

Served from Sterling's Mumbai office; Sterling facilitates impact analyses and recovery exercises in Gurugram. One team carries the work from scoping to certificate.

Included in every engagement
  • End to end, from one team
  • Effivity ISO & GRC software
  • Preferential Sterling Academy access, with complimentary awareness training for your people
  • Internal auditor training for your audit team, as applicable to your standard
  • Vulnerability assessment on ISMS engagements

The Sterling Promise: 100% on-time completion, 100% success, 8,100+ client engagements.Sterling does not certify. Certification decisions stay with independent bodies.

Law and accreditation

Regulations and accreditation for ISO 22301 in India

The laws, regulators and accreditation route for ISO 22301 apply across India, Gurugram included. They are set out on the country page: ISO 22301 certification in India →

Related

Standards Gurugram organisations combine with ISO 22301

All standards Sterling delivers in Gurugram →

ISO 22301 in Gurugram: questions clients ask

What does ISO 22301 mean for a Gurugram contact centre?

It means knowing which processes matter most, how long each can be down, and what the fallback is: alternate sites, remote working, power and network redundancy. Recovery objectives are set from a business impact analysis and exercised. Clients often write such expectations into contracts.

Why do Manesar auto suppliers care about business continuity?

Vehicle lines depend on timely supply of parts, and a stoppage at one supplier can halt a line. Customers therefore ask about backup plans for power, tooling, key staff and sites. A continuity system documents those answers, tests them in exercises and keeps them current as plants, tooling and staff change.

Read more

More on ISO 22301

Next step

Start with a free discovery call

A Sterling consultant goes through your sites, your customers' requirements and your target date with you. No proposal until the scope is agreed.

Sources

  1. IT, BPO and start-ups — investharyana.in (accessed 8 Oct 2026)
  2. Automobiles and vehicle manufacturing — gurugram.gov.in (accessed 8 Oct 2026)

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