hello@sterling-grc.com +1 201 263 4443 New York ISO & GRC consulting in 60+ countries
SterlingInternational Consulting Talk to a consultantTalk to us
Clause 6.1.1ISO/IEC 42001:2023 · Connect AI Risk, Impact and Treatment Decisions

ISO 42001 Clause 6.1.1: Establish Useful AI Risk Criteria

ISO 42001 clause 6.1.1 establishes the basis for planning AI risks and opportunities. The organisation considers context and relevant requirements, determines what needs attention and maintains AI risk criteria. Those criteria support assessment, treatment and impact assessment and distinguish acceptable from unacceptable risks. Planning also covers how actions enter AIMS processes and how effectiveness is evaluated.

What clause 6.1.1 requires in practice

Clause 6.1.1 sets the basis for planning. When planning the management system, the organisation considers the issues from clause 4.1 and the requirements from clause 4.2, and determines the risks and opportunities that must be addressed to give assurance that the system can reach its intended results, to prevent or reduce undesired effects and to achieve improvement. It determines these in light of the domain and application context of each AI system, its intended use and the wider internal and external context.

The organisation must also establish and maintain AI risk criteria. These support four tasks: separating acceptable from non-acceptable risk, carrying out assessments, carrying out treatment and assessing the impact of risks. It plans actions, how to integrate them into management-system processes and how to evaluate whether they work, and retains documented information on the actions taken. Where several AI systems are in scope, the determination can be made for each system or for sensible groupings.

Define the meaning before the scale

A score is useful only when the team understands what it represents. As an original method, describe consequential outcomes and the conditions under which a decision needs escalation. Consider the organisation, affected people and the relevant domain. A financial threshold alone may not represent an important effect on individuals.

The standard does not prescribe a five-by-five matrix or universal acceptance number. Criteria should support consistent decisions in the actual application context. Explain uncertainty and limitations rather than assigning a favourable score because evidence is missing.

ISO/IEC 42001 consulting & certification support

Get clause 6.1.1 right the first time — with a global leader in ISO/IEC 42001 implementation

A Sterling consultant works the requirement through with your team, links it to the rest of the system and carries it to certification readiness. Expert and experienced consultants, 8,100+ client engagements in 60+ countries.

Why risk criteria matter to the business

Criteria decide what acceptable means before anyone knows whether a particular project will pass. Without them, thresholds tend to move to suit the case in front of the committee, and repeated assessments cannot be compared. Good criteria help leaders approve beneficial uses with conditions and stop unsuitable ones, and they make the reasoning visible to customers and auditors. The planning basis also keeps opportunities in view, so improvement is planned rather than assumed. For an organisation with several AI uses, sensible grouping saves effort while still respecting differences in consequence. The result is quicker, fairer and more defensible decisions with less argument after the event.

How to implement clause 6.1.1

Define meaning before scale. A numeric matrix can come later, once the people using it understand what each level represents.

  1. Review the context and interested-party conclusions from clauses 4.1 and 4.2 and list the AI uses in scope, grouping only where consequences are genuinely similar.
  2. Describe the kinds of outcome that would make a use unacceptable, covering the organisation, affected people and the relevant domain.
  3. Turn those descriptions into criteria that support assessment, treatment and impact evaluation, and state who may change them.
  4. Identify opportunities and write what benefit is sought, which actions make it achievable and how success will be judged.
  5. Decide how planned actions enter existing processes such as procurement, development and operations.
  6. Test the criteria on two contrasting uses, and revise if they cannot explain why the outcomes differ.
  7. Retain the planning record and review the criteria whenever context changes materially, explaining any revision so people comparing results over time understand what has changed.

Illustrative BPO example: different consequences behind one error rate

Illustrative example 1

A BPO provider tests AI summaries of customer conversations. Most mistakes involve harmless wording, but some omit a customer's disputed payment or requested cancellation. An overall error percentage treats unlike consequences as though they have the same significance.

Illustrative example 2

The team develops criteria that distinguish consequential omissions and the decisions affected. It then identifies when a result needs further review or a changed operating condition. The exact categories are its implementation choice. What matters is that the criteria support assessment and treatment decisions rather than conceal important differences in an average.

Automate™ on Effivity · included in every Sterling engagement

Keep clause 6.1.1 alive in Effivity

Record what you decided under clause 6.1.1, link it to the records and controls it affects, and let the review date trigger the next look. Effivity is the ISO & GRC software used in 50+ countries — and part of every Sterling ISO/IEC 42001 programme.

Illustrative construction example: forecasting with incomplete inputs

A construction planner proposes AI forecasts to improve coordination between subcontractors. The opportunity is earlier identification of delays. However, missing updates can make a forecast appear more certain than the evidence supports.

The organisation considers intended use and domain before deciding how the forecast may influence site commitments. Suggested criteria might distinguish an advisory planning discussion from an authorised commitment to a customer. The proposal can remain useful while its conditions are made explicit. Criteria should not be designed merely to make the project pass.

Plan opportunities as well as adverse scenarios

The clause addresses risks and opportunities needed for intended AIMS results, fewer undesirable effects and continual improvement. A useful opportunity description explains the intended benefit and what action makes it achievable. “Adopt more AI” is an activity preference, not a complete account of value or conditions.

For the construction example, the action could involve improving input completeness before expanding reliance on forecasts. Effectiveness might be examined through better-informed coordination decisions, with suitable evidence. The suggestion is not a prescribed indicator; it illustrates the connection from opportunity to action and result.

Integrate and retain meaningful evidence

What counts as evidence

The organisation retains documented information about actions taken to identify and address AI risks and opportunities. Planning needs to explain how actions enter the relevant processes and how their effectiveness will be evaluated. A separate register is optional, but an action that never reaches development, procurement or operations remains an administrative intention.

Where several AI systems are grouped, explain why the grouping supports meaningful decisions. Shared technology does not automatically mean shared consequences. A user-facing recommendation and an internal drafting aid may require different criteria even if they use the same model.

Common weaknesses to challenge

Common weaknesses

Watch for risk criteria copied from an unrelated security or financial process, acceptance thresholds changed after an unfavourable result, and opportunities described without resources or evaluation. An auditor may compare repeated decisions and ask whether the criteria actually explain different outcomes.

Maintain the criteria as context changes. Connect them with the assessment method and treatment process, and make material revisions understandable to people who compare results over time.

Frequently asked questions

Does ISO 42001 prescribe a risk matrix?

No. Choose suitable criteria and a method that support the required decisions. The meaning and evidence matter more than the visual format.

Can criteria differ between AI uses?

They can reflect relevant domain and context differences while preserving a coherent organisational approach and comparable interpretation where needed.

Is an opportunity just a low-scoring risk?

No. Describe the benefit or improvement being pursued and the actions and conditions needed to realise it, rather than relying on a numerical label.

Develop criteria that managers can defend

Bring Sterling two AI scenarios that your current criteria cannot distinguish. Scoped assessment support can connect decisions with documentation and Effivity ISO & GRC automation software. AI Risk & Impact Assessment offers relevant learning. Return to clause 6.1 or the full library.

Source basis and reading note. This is original practical guidance for ISO/IEC 42001:2023. Use an authorised copy for definitive requirements. Illustrative examples describe hypothetical situations, not client results. Implementation methods are distinguished from requirements; independent bodies decide management-system certification outcomes. Issuer standard record: iso.org.
Disclaimer. This guide is provided for general information only. It is not the text of the standard, not legal or professional advice, and not a representation of how any certification body will assess your organisation. Sterling International Consulting accepts no liability for any loss arising from reliance on it. Requirements are applied to each organisation's own context through an engagement; contact us to implement ISO/IEC 42001 in your organisation.