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21 CFR Part 11 · EU GMP Annex 11 · Electronic records and computerised systems

21 CFR Part 11 and Annex 11 compliance consulting for electronic records an inspector can trust.

When batch records, laboratory data and approvals live in software, FDA investigators and EU GMP inspectors want proof that the systems are controlled and the data can be relied on. Sterling's expert and experienced consultants map your GxP systems, close the gaps with your QA and IT teams and prepare the evidence, in 60+ countries. We help our clients put it into practice and prove it.

  • Fixed scope, one proposal: consulting, Effivity software, Sterling Academy access and internal auditor training, as applicable to your standard, in one proposal
  • A team of expert and experienced life sciences quality consultants, advising on management systems across sectors and countries since 2003
  • The Sterling Promise: 100% on-time completion, 100% success, 8,100+ client engagements. Sterling does not certify; no Part 11 or Annex 11 certificate exists, and the regulator inspects and decides

8,100+ client engagements in 60+ countries.

Client feedback wall
  • Allianz
  • Emirates Flight Catering
  • Etihad Rail
  • Haier
  • Whirlpool
  • Emerson
  • Olam
  • Piramal Pharma Solutions

What it is

What are 21 CFR Part 11 and EU GMP Annex 11?

They are the two texts regulators turn to when a GxP record is created, approved or kept electronically. 21 CFR Part 11, titled Electronic Records; Electronic Signatures, is a US Food and Drug Administration regulation in Title 21 of the Code of Federal Regulations. Annex 11, Computerised Systems, belongs to the EU guidelines on good manufacturing practice in EudraLex Volume 4, published by the European Commission, and applies to every form of computerised system used as part of GMP-regulated activities.

The two come from different legal systems and are worded differently, yet they ask a shared question: can the organisation show that its software does what it should, that only authorised people can change data, that every change leaves a trace, and that an electronic signature means what a handwritten one would? Companies selling into both the US and Europe usually build one programme that satisfies both texts rather than two parallel ones.

Current texts. Part 11 is read in its current form in the eCFR. Annex 11 is the revision of January 2011, in operation since 30 June 2011. A revised Annex 11 was put out for stakeholder consultation from 7 July to 7 October 2025, together with a revised Chapter 4 on documentation and a new Annex 22 on artificial intelligence; the consultation has closed, and as of September 2026 the revised Annex 11 is still a draft, not yet adopted. Build to the text in force and keep the draft in view.

Who it is for

Who needs 21 CFR Part 11 and Annex 11 compliance?

Any organisation whose regulated records live in software: manufacturing execution and electronic batch records, laboratory information systems, chromatography data, document management, ERP modules that release product, and quality systems. Organisations come to Sterling from four starting points:

  • A customer or partner audits your data. A marketing authorisation holder, a sponsor or a US distributor sends a questionnaire on audit trails, access and validation, and your answers need evidence behind them.
  • You are preparing for a regulator. A pre-approval, licensing or routine GMP inspection is coming, from FDA or an EU authority, and inspectors will ask how your electronic data is controlled.
  • You are replacing paper or old software. A new MES, LIMS, eQMS or cloud platform is being introduced, and validation has to be planned before go-live, not reconstructed afterwards.
  • A group standard applies across sites. A parent company wants one approach to computerised systems in every plant and laboratory, whatever the local regulator.

The benefit is data you can defend. It depends on systems being run and reviewed every day, not on a validation binder filed once.

Requirements

What are the main 21 CFR Part 11 and Annex 11 requirements?

Part 11 is arranged in three subparts. Annex 11 runs in seventeen numbered sections, from risk management to archiving. The list below is a plain-language map of the parts your programme must answer; the texts themselves are checked point by point during the gap analysis, with your legal and regulatory advisers where interpretation matters.

  • Part 11, Subpart A General provisions: the scope of the part and the definitions it relies on, which decide which of your records and systems are in play.
  • Part 11, Subpart B Electronic records: controls for closed systems, how a signature is shown on a signed record, and the link that keeps a signature bound to its record.
  • Part 11, Subpart C Electronic signatures: the requirements that apply to electronic signatures themselves.
  • Annex 11, Risk management and suppliers: decisions on validation and data integrity controls driven by risk, and suppliers and service providers assessed and bound by agreement.
  • Annex 11, Validation: the validation of computerised systems, with documented evidence your quality unit approves.
  • Annex 11, Audit trails, change and periodic evaluation: audit trails in place and regularly reviewed; change and configuration managed; systems periodically evaluated to confirm they remain valid.
  • Annex 11, Security and electronic signature: controlled access to systems and data, and the rules for electronic signatures in GMP records.
  • Annex 11, Business continuity and archiving: arrangements that keep critical processes running if a system fails, and archived data that stays readable and intact.

What does useful Part 11 and Annex 11 evidence look like?

A current inventory of GxP systems with their risk classification; validation plans, test records and reports approved by your quality unit; supplier assessments and quality agreements; records of audit trail reviews; user access reviews; change records; periodic evaluations; backup and restore tests; and a signature policy people have acknowledged. We keep that evidence proportionate to risk, so effort goes to the systems that touch product and patient.

Compliance process

How do you become 21 CFR Part 11 and Annex 11 compliant?

There is no certificate at the end. Compliance is a state your systems stay in, shown to FDA investigators, EU GMP inspectors and customer auditors whenever they ask. Sterling helps you build and run the programme; the regulator alone judges compliance.

  1. 01
    Inventory the systems and records in scope.List every system that creates, changes, signs or stores GxP data, decide which records are regulated, and classify each system by its impact on product quality and data integrity.
  2. 02
    Gap analysis: compare each system with both texts.Configuration, access, audit trails, signatures, supplier arrangements and existing validation files are reviewed, and actions are agreed with owners, dates and a priority set by risk.
  3. 03
    Remediate, validate and train.Procedures for system life cycle, access and data review are put in place; your team plans and executes validation proportionate to risk, with Sterling beside them; users and reviewers are trained.
  4. 04
    Self-inspect and close the findings.A data integrity self-inspection and a mock inspection test systems and records as an inspector would; we raise the findings first and close them on evidence.
  5. 05
    Stay in a validated state.Audit trail reviews, access reviews, change control, periodic evaluations and supplier oversight continue between inspections, and the revised Annex 11 is planned for once adopted.

Check the route before you sign. A "Part 11 certificate" or an "Annex 11 certificate" is not something any regulator issues, and a vendor's statement that its software is compliant does not transfer to you: compliance depends on how you configure, validate and use the system. Ask providers what they will deliver, who approves it and which records you keep. In the EU, GMP certificates come only from national competent authorities after inspection.

Cost

How much does 21 CFR Part 11 and Annex 11 compliance cost?

A laboratory with three well-supported systems needs a fraction of the work of a multi-site manufacturer running legacy software and custom spreadsheets. Cost follows the number of systems, their risk and the state of their documentation; every component is shown, and nothing is added later.

Cost componentWhat affects it
Consulting and implementationNumber and risk of systems, sites, existing validation files, procedures to write and whether you choose Design™ or Drive™
Software vendors and upgradesConfiguration changes, audit trail or signature features that need a new version, vendor documentation and supplier audits, listed separately
Internal resourcesTime from QA, IT, system owners and users for testing, reviews, approvals and training
Software and learningIncluded in a Sterling engagement: Effivity for the quality records and Sterling Academy access for your people, with users, courses and access period confirmed in the proposal
Continued supportPeriodic evaluations, audit trail and access reviews, change assessments and preparation for the revised Annex 11 under Sustain™

What moves the price

  • How many GxP systems are in scope, and how many touch product release
  • Legacy systems with no audit trail or no vendor support
  • Spreadsheets and local tools holding regulated data
  • Cloud and outsourced services needing supplier oversight
  • An inspection date that compresses the plan

What a Sterling proposal always shows

  • Systems in scope, deliverables, assumptions and exclusions, in writing
  • Vendor and third-party costs listed separately
  • Effivity, training and Academy access itemised at no additional cost
  • Payment milestones linked to delivered work
  • One all-inclusive proposal. No surprises, ever

Timeline

How long does 21 CFR Part 11 and Annex 11 compliance take?

As an estimate, three to nine months for a typical site, longer where legacy systems must be replaced. The procedures come quickly; time goes into testing, vendor changes and running reviews long enough to show they happen.

PhaseWhat determines the pace
Inventory and gap analysisAccess to system owners, configurations, vendor documents and previous audit or inspection findings
Remediation and validationThe number of high-risk systems, vendor release cycles, test effort and approval times
Operation and reviewAudit trail and access reviews running for long enough to leave a record, then self-inspection
Inspection or customer auditThe regulator's or customer's date, and the time needed to answer any observations

If an inspection or a customer audit is booked, tell us at the first meeting. We will say plainly what can be ready and which systems to tackle first.

Your engagement

What your Part 11 and Annex 11 engagement includes

Sterling does not certify, inspect or approve your validation; your quality unit approves it and the regulator judges compliance. Within that, Sterling OS™ covers the whole journey, and you choose the support level: Design™, where we guide and your team does the work, or Drive™, where we manage and do the heavy lifting with you. After inspection readiness, Sustain™ keeps systems in a validated state, and Automate™ is Effivity.

  • System inventory, gap analysis and plan

    Every GxP system listed and classified, with actions, owners and dates agreed before work starts.

  • Procedures and validation support

    Life cycle, access, audit trail review, signature and backup procedures, and validation plans and templates your team executes.

  • Effivity ISO & GRC software

    Changes, deviations, training and supplier records run in Effivity, included with the engagement at no additional cost.

  • Training for everyone

    Internal auditor training for your audit team, as applicable to your standard, and preferential Sterling Academy access, including complimentary awareness training for your people as part of the engagement.

  • Data integrity self-inspection

    Systems and records examined as an inspector would, with findings closed on evidence.

  • Inspection and audit readiness

    Front-room and back-room preparation, and support in answering observations.

Compliance decisions remain with FDA and the EU national competent authorities.

How Sterling implements ISO and GRC standards

Effivity · ISO and GRC software, included in every engagement

How Effivity helps you run the quality processes behind Part 11 and Annex 11.

Every Sterling engagement includes Effivity, the ISO and GRC automation platform built by the Sterling group and used in 50+ countries. Your consultant configures the workspace within the agreed scope, so documents, risks, audits, nonconformities, supplier evaluations, training records and management review sit in one place. Where Effivity holds GxP records, it is itself a computerised system to be assessed and validated for its intended use, like any other. Sterling consulting clients get their Effivity subscription included with the engagement, at no additional cost.

Effivity QMS: Context of the Organisation dashboard with issues, interested parties and scope
Effivity QMS · Context of the Organisation dashboard
Documents

Controlled procedures

Validation, access and review procedures with versions and approvals.

Risks

System risk register

Each system's risk assessment, owner and review date in one register.

Suppliers

Supplier evaluations

Software vendors and service providers assessed and re-evaluated on schedule.

Training

Training records

User and reviewer training linked to Sterling Academy.

Audits

Self-inspections

Data integrity self-inspection programmes, findings and follow-up.

Nonconformities

Deviations and CAPA

Data integrity deviations investigated and closed with evidence.

Management review

Periodic oversight

Evaluation results and open actions brought to management.

Across the system

Your own forms and reports

Change and review forms adapted to how you work, without code.

What this means at the inspection

When an inspector asks for the last periodic evaluation, open data integrity deviations or reviewer training, each is a screen with dates and owners. Sustain™ runs in the same workspace.

In your engagement

  • Subscription included with the engagement, at no additional cost
  • Configured by your Sterling consultant within the agreed scope
  • Your documents, records and registers migrated, not retyped
  • Admin and user training for your team
  • Modules for QMS, EMS, OHSMS, ISMS and more when you integrate other standards

Sterling Academy · e-learning for regulated teams

Train every system user on data integrity, not just QA and IT.

Sterling Academy delivers e-learning with video lessons, practice checkpoints, a final exam and a numbered Certificate of Completion for each learner, verifiable online. Sterling consulting clients benefit from preferential Sterling Academy course access and special pricing through their Sterling consultant, including complimentary awareness training for their people as part of the engagement.

  • Awareness for every user of a GxP system
  • Internal auditor training for the people who self-inspect, as applicable to your standard, as part of the engagement
  • Learner progress by department and a training status report for the inspector
  • New users trained as they arrive

Keep exploring

Explore more about 21 CFR Part 11 / EU Annex 11

Why Sterling

Want Part 11 and Annex 11 compliance that holds up at inspection? Come to Sterling.

Plants and laboratories rarely run one kind of system. Sterling brings QA, IT and system owners to one approach, sized to risk, so the same controls satisfy an FDA investigator, an EU inspector and a customer auditor.

60+ countries since 2003

Management system consulting across sectors and regions, with one engagement team accountable across every site in scope.

All-inclusive proposal

Consulting, Effivity, training and Academy access in one proposal, with vendor and third-party costs identified separately. No surprises, ever.

Validation sized to risk

Effort goes to systems that affect product and patient, not to testing every screen of low-risk tools.

Expert and experienced consultants

Consultants who understand GMP operations and quality systems, and who build controls your people keep using after the project ends.

The Sterling Promise

What our 21 CFR Part 11 and Annex 11 compliance success guarantee means

100%on-time completion · success · 8,100+ client engagements

We stay with you until your agreed 21 CFR Part 11 and Annex 11 compliance outcome is achieved, supporting implementation, preparation and the resolution of inspection observations. Clear explanations, practical delivery, included software and employee learning turn the investment into lasting capability.

The engagement identifies the texts, systems, outcome and responsibilities. Your organisation supplies accurate information and puts the agreed controls into use. FDA and the EU national competent authorities inspect and retain their decisions. Our commitment concerns the agreed compliance support, not a promise of every future inspection outcome or error-free operation.

FAQs

Frequently asked questions about 21 CFR Part 11 and Annex 11

What is the difference between 21 CFR Part 11 and Annex 11?

Part 11 is a US regulation focused on electronic records and electronic signatures; Annex 11 is an EU GMP guideline covering the whole life of a computerised system. Annex 11 adds explicit expectations on risk management, suppliers, periodic evaluation, business continuity and archiving, so a programme built to both is broader than Part 11 alone.

If our software vendor says the product is Part 11 compliant, are we compliant?

No. A vendor can provide features such as audit trails and signature controls, but compliance depends on how you configure, validate, use and review the system. Keep the vendor's documentation as input to your own validation and supplier assessment.

Do spreadsheets and small laboratory tools fall under Annex 11?

Yes, where they are used as part of GMP-regulated activities: Annex 11 applies to all forms of computerised systems in that work. The effort should match the risk, so a controlled template for a calculation needs far less than a laboratory data system.

Should we wait for the revised Annex 11 before starting?

No. The January 2011 text is the one in force, and the 2025 draft was still not adopted in September 2026. Build to the current text, keep the draft in view, and plan a review once the final version is adopted and dated.

Does Sterling validate our systems or issue a compliance certificate?

No. Sterling plans the work with you, writes procedures and templates, supports testing and runs self-inspections, but your quality unit approves validation, and FDA or the EU authority judges compliance. No certificate for either text exists. We work alongside your legal and regulatory advisers where interpretation is needed.

Keep exploring

More on 21 CFR Part 11 / EU Annex 11 and related standards

Talk to a consultant

Plan your 21 CFR Part 11 and Annex 11 programme with confidence.

Tell us your systems, sites and any inspection or audit date. We’ll help you define the scope, timeline and next steps.

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