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Philippines · Makati · Compliance

Philippine Data Privacy Act compliance in Makati

Achieve Philippine Data Privacy Act compliance in Makati with Sterling: 8,100+ client engagements in 60+ countries, 20+ years.

  • Compliance, end to end
  • Manila office team
  • Effivity software included
  • Academy training included

Clients include

  • Allianz
  • Emirates Flight Catering
  • Etihad Rail
  • Haier
  • Whirlpool
  • Emerson
In short

Philippine Data Privacy Act compliance in Makati at a glance

Every account opening, hospital admission and outsourced call in Makati creates personal information, and the Data Privacy Act of 2012 governs it. Banks and finance-related firms, outsourcers serving overseas clients from the Ayala Avenue towers and the district's private hospital are all personal information controllers or processors. The Act, overseen by the National Privacy Commission, expects reasonable and appropriate organisational, physical and technical measures, and the Philippines page explains its reach and the regulator's role. This page looks at the practical work in a business district: data mapping, accountable officers, risk assessment, retention, vendor control and breach preparation. Sterling's Manila office in Makati runs these with your team and can align them with ISO/IEC 27001 and ISO/IEC 27701. Compliance is a legal matter; Sterling supports preparation.

Why here

Why Philippine Data Privacy Act in Makati

  • Banks and finance-related firmsThey hold customers' identity, account and transaction data.
  • Outsourcers in the Ayala Avenue towersThey process personal data for overseas clients and local employees.
  • Private hospitalPatient records are sensitive personal information.

Not sure it applies to you?Answer a short set of questions and your readiness report arrives by e-mail.

Take the Data Privacy Act (Philippines) readiness check
Local drivers

What drives Philippine Data Privacy Act in Makati

Compliance is national: the Data Privacy Act and the National Privacy Commission apply in Makati as everywhere; the sources show no separate city privacy rule.

Requirements

What Philippine Data Privacy Act requires

Strip away the vocabulary and the Philippine Data Privacy Act requires an organisation to comply in six areas of personal information processing.

A data protection officer is designatedA DPO is appointed and, where the Commission's rules require, registered with the National Privacy Commission.
Processing follows the general principlesProcessing is transparent, serves a legitimate purpose and is proportionate to that purpose.
A privacy impact assessment is donePrivacy risks in processing systems are assessed, and the results shape the controls you apply.
Organisational, physical and technical securityPolicies, physical protection and technical controls guard personal information against loss, misuse and unauthorised access.
Data subjects' rights are honouredIndividuals can be informed, object, access, correct, erase or block data, and seek damages where harmed.
Breaches are managed and reportedPersonal data breaches are handled by a response team and notified to the Commission and affected individuals where required.

The detail is on the global hub: Philippine Data Privacy Act explained →

How Sterling delivers

How Sterling delivers Philippine Data Privacy Act in Makati

Served by Sterling's Manila office in Makati, so workshops and walk-throughs can take place at your own premises. One team carries the work from scoping to sign-off.

Included in every engagement
  • End to end, from one team
  • Effivity ISO & GRC software
  • Preferential Sterling Academy access, with complimentary awareness training for your people
  • Internal auditor training for your audit team, as applicable to your standard
  • Vulnerability assessment on ISMS engagements

The Sterling Promise: 100% on-time completion, 100% success, 8,100+ client engagements.Sterling does not certify. Certification decisions stay with independent bodies.

Law and accreditation

Regulations and accreditation for Philippine Data Privacy Act in the Philippines

The laws, regulators and accreditation route for Philippine Data Privacy Act apply across the Philippines, Makati included. They are set out on the country page: Philippine Data Privacy Act compliance in the Philippines →

Related

Standards Makati organisations combine with Philippine Data Privacy Act

All standards Sterling delivers in Makati →

Philippine Data Privacy Act in Makati: questions clients ask

Does the Data Privacy Act apply to a Makati outsourcer working for a foreign client?

Quite possibly. The Act can apply to processors that maintain an office or use equipment in the Philippines, even when the data relates to overseas individuals, and also protects local staff data. The Philippines page explains the scope and the National Privacy Commission's role; take your counsel's view on your specific arrangement.

What is the first practical step for a Makati bank under the Data Privacy Act?

Map where personal data is collected, stored, shared and deleted, name an accountable officer, then assess risks to people and set security measures, retention and breach procedures. Banks also work to central bank expectations explained on the Philippines page. Check precise duties with the National Privacy Commission or your counsel.

Read more

More on Philippine Data Privacy Act

Next step

Start with a free discovery call

A Sterling consultant goes through your sites, your customers' requirements and your target date with you. No proposal until the scope is agreed.

Sources

  1. Banking, finance and business services — makati.gov.ph (accessed 8 Oct 2026)
  2. IT-BPM and shared-services towers on the Ayala Avenue corridor — lawphil.net (accessed 8 Oct 2026)
  3. Private hospital care — makatimed.net.ph (accessed 8 Oct 2026)

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